Quick Facts About A-1 Eyebrow & Beauty Salon
A-1 Eyebrow & Beauty Salon appears to have both strengths and weaknesses based on the comments provided. Let's analyze each aspect in detail.
Strengths:
1. Customer loyalty and satisfaction: One reviewer mentions that they have been going to A-1 Eyebrow & Beauty Salon since they were 15 and it will forever be their go-to place. This indicates that the salon has built a loyal customer base and consistently delivers satisfactory results.
2. Convenient hours: A positive comment states that the salon is open late, which is advantageous for individuals who work until 5 pm or have busy schedules. This flexibility in operating hours may attract more customers who might otherwise struggle to find a suitable time for eyebrow and beauty treatments.
3. Efficient service: Another reviewer appreciates the quick service, mentioning that they were in and out of the salon with an excellent job done. Efficient service can be highly valued, especially for customers who are pressed for time.
4. Skillful eyebrow shaping: Multiple positive comments highlight the expertise of the salon's staff in shaping eyebrows. Reviewers praise the perfect results and the fact that the shape always comes out well. This indicates a consistent level of skill and attention to detail in eyebrow treatments.
5. Positive customer service: One reviewer specifically mentions the great customer service they received from the salon, noting that the staff member did not ask for a tip. Friendly and professional interactions with customers can significantly enhance the overall experience and lead to customer satisfaction.
Weaknesses:
1. Inconsistent service quality: One negative comment mentions that a previous customer had a negative experience, ending up with messed-up eyebrows and poor service. This suggests that there may be inconsistencies in the quality of service provided by different staff members.
2. Rushed appointment: A negative review states that the reviewer's eyebrows were rushed and ruined during threading, with the staff member seemingly more concerned about getting people out the door quickly. This indicates a lack of attention to detail and the need to prioritize efficiency over customer satisfaction.
3. Lack of accountability: The same negative review mentions that the staff member refused to take responsibility for the poor eyebrow treatment, further damaging the customer's experience. This lack of accountability can lead to frustration and dissatisfaction among customers.
4. Unprofessional behavior: One reviewer complains about the unprofessionalism of the salon's owner, mentioning their failure to wear a mask despite being in close contact with customers. This negligent behavior may raise concerns about the overall professionalism and hygiene standards of the salon.
5. Uneven results: A minor complaint is that the eyebrows of a customer's daughter did not come out as evenly as desired after a brow wax. While this issue can be addressed through touch-ups, it suggests that there might be room for improvement in the consistency of the salon's treatments.
In conclusion, A-1 Eyebrow & Beauty Salon possesses strengths such as customer loyalty, convenient operating hours, efficient service, skillful eyebrow shaping, and positive customer service. However, the salon also exhibits weaknesses, including inconsistent service quality, rushed appointments, lack of accountability, unprofessional behavior, and occasional uneven results.
Best TL Reviews
Don’t come here go somewhere else I used to get them done here a while back. So I decided to give it a chance again and nope never coming. sandy left my eyebrows messed up they no longer have a shape I left them grow out in hopes I get my shape back it got worst the owner was unprofessional as well.
i’ve been going here since i was 15, i am now 20, and this will forever be my go to place. i’ve moved across town but still make the 25 mins drive just to get my eyebrows done here! i’ve tried so many different places but i always come back here .
This is the best place I've ever been to my eyebrow shape always comes out perfect!
I am glad they open late. I don't get off work until 5pm and my favorite go-to waxing place closes at 5pm. A-1 is closer to home and decided to give them a try. I was in and out, they did an awesome job! Will definitely come again.
me and my sister come here all the time. love them ????
I wish I could give this place zero stars. I went in to get my eye brows threaded for a wedding and the girl was so worried with getting people out the door that she rushed through my eyebrows and ruined them, the worst part is she refused to take any accountability and claimed they were like that. I showed pictures to my friends and they said they definitely looked over threaded and like hair was missing from a lower corner. I specifically told her to just clean them up from the side and to not make them any thinner because I already have thin hair. To top it off the male owner was walking around without a mask knowing he’s in a place with dozens of people coming in and out daily and he is careless enough to walk around everyone without a mask just exposing his customers. This place obviously doesn’t care and is so unprofessional.
The lady was great at doing eyebrows. I let mine grow out for 2 weeks and she threaded them perfectly! She also waxed my lip, I love both! She had great customer service. She didn't ask for tip either. I will go back.
Pretty good here there was a long line when my daughter and I got there but it moved through quickly. Ladies were nice. My only complaint was that it was my daughter's first time for a brow wax and they didn't come out as even as I would have liked but it's nothing she we couldn't touch up.
A-1 Eyebrow & Beauty Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
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