Quick Facts About Hortencia's Hair Salon
Hortencia's Hair Salon has several strengths and weaknesses based on the comments provided.
One of the strengths mentioned is that the prices at Hortencia's Hair Salon are affordable. This is seen when a customer mentions that the prices are super low. Affordable prices can be a draw for customers who are looking for hair services at a budget-friendly price point.
Another strength mentioned is that the experience at Hortencia's Hair Salon was pleasant. This is supported by a customer who had a trim and mentioned that the experience was positive. A pleasant experience can leave a lasting impression on customers and potentially encourage them to return for future services.
However, there are several weaknesses mentioned that could impact the reputation and success of the salon. The first weakness mentioned is that the salon does not honor appointments and wait times are always over an hour. This can be frustrating for customers who have scheduled an appointment expecting to be seen at that particular time. It suggests a lack of efficiency and organization within the salon.
Another weakness mentioned is the lack of professionalism exhibited by the staff. There are comments about Hortencia and her coworkers engaging in conversations with other clients while the customer is still present. This lack of focus on the client can make them feel undervalued and can negatively impact their overall experience.
Several comments mention instances where the customer received an incorrect or unsatisfactory haircut or hair color treatment. One customer mentions that they asked for a low fade but received a wrong haircut. Another customer shares a negative experience where the stylist bleached their mom's hair, resulting in a color that did not stick, and also charged more than initially quoted. These instances indicate a lack of attention to detail and a potential lack of skill or expertise in providing the requested services.
Lastly, there is a comment mentioning that despite being a long-time customer, there was disappointment with the braid done on their hair. This suggests a lack of consistency in the quality of services provided by Hortencia's Hair Salon.
In conclusion, while Hortencia's Hair Salon may have affordable prices and provide a pleasant experience for some customers, it is evident from the comments that there are several weaknesses that need to be addressed. These weaknesses include the lack of professionalism, inefficiency with appointments and wait times, and inconsistencies in the quality of services provided. Improving these areas could help enhance the reputation and success of the salon.
Best TL Reviews
Si pudiera darles 0 les daría eso
Her coworkers barely even got my hair right because I ask her a low fade, but she got me a wrong hair cut, I do not recommend it,
Horrible business practice . Called for hair cut appointment with Hortensia got here 2min before appointment and she was taking on a customer this is not first time this happens they don’t honor appointment and wait time is always over an hour. Take your business elsewhere
I’d give it 0 stars if I could! She bleached my moms hair and the color didn’t even stick to her hair! She burned her hair so bad!! My moms hair was black, she wanted it burgundy and it came out dark brown. My mom went back 2 more times after that because Hortencia said to come back for a “touch up” and the color stayed the same. She gave her a price then charged more after she “finished” dying it. I wouldn’t recommend her at all!
She braided Tiffany'$ hair fish braid I should have took a pic wenita guerra tiffs been going there for years
Diamond in the rough. I got a trim and she didn't cut anymore than what she said she would thanks for that ^.^sadly i forgot her name :( my friend got a highfade and line up and absolutely loved it! Prices are super low and the experience was pleasant. Will be returning.
I ask for a Mid taper and they did me wrong don’t go there waste of 10 years of cutting hair
Mala cualidad de servicio, cuando se va la persona que le an cortado el pelo se quedan hablando con los demás clientes de esa persona ,eso no esta bien..falta de profesionalismo ... perdón pero eso enoja ..
Hortencia's Hair Salon Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | 09:00 AM - 03:00 PM |
How to go there
Location
Places