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Red Nails

(253) 875-3703
22219 Mountain Hwy E # E Spanaway, WA 98387
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Red Nails

Red Nails Place has both strengths and weaknesses based on the comments provided. In analyzing the feedback, it is evident that the salon has some positive aspects such as friendly workers, good customer service, and a long history of being in business. However, there are also several weaknesses highlighted such as poor quality services, inconsistency in work, and rushed procedures.
One of the strengths mentioned is the good customer service provided by the workers at Red Nails Place. This is an important aspect as it creates a positive experience for customers and makes them feel valued. Additionally, the workers are described as friendly and making an effort to please their customers, which is likely to contribute to a loyal customer base.
Another strength mentioned is the fact that Red Nails Place has been in business for 22 years. This longevity suggests that they have established a solid customer base and indicates that they have been able to maintain a steady flow of business over the years. This can be seen as a positive sign of a reliable and reputable nail salon.
However, there are several weaknesses that are repeatedly mentioned in the comments. One common complaint is about the quality of the services provided. Several customers have expressed dissatisfaction with their pedicures and nails, citing rushed procedures, uneven application of polish, and lack of attention to detail. These comments indicate a lack of consistency in the quality of services, which can be a significant drawback for a salon.
Another weakness highlighted is the lack of availability and communication issues. One customer mentioned that their regular technicians were not present on the day of their visit and they were informed they would have to come back on another day. This lack of organization and communication can be frustrating for customers who have made prior appointments or expected to receive services on the day they visited.
Price is also mentioned as a potential weakness. While one customer mentions that the prices are okay, another customer indicates that the quality of the service does not match the increased prices. This suggests that the salon may not be providing services that match the value for money expected by customers, which can be a significant drawback for attracting and retaining customers.
Additionally, the negative experiences shared by some customers, such as swelling and discoloration of the cuticles after a pedicure, can be a serious concern for the salon. These types of negative experiences can deter potential customers from choosing Red Nails Place and can have a significant impact on their reputation.
In conclusion, while Red Nails Place has some strengths such as friendly customer service and a long history in business, they also have several weaknesses that can be detrimental to their success. The poor quality services, inconsistency, lack of availability, and potential issues with pricing are all factors that can negatively affect the salon's reputation and customer satisfaction. Addressing these weaknesses should be a priority for Red Nails Place in order to maintain and improve their customer base.


Best TL Reviews

worst place i have ever been to. this is a few weeks after my pedicure. but a few days later, my big toe got swollen and red and was hurting. it ended up going up but now cuticle area is turning black (as seen on the picture). never going back again.
Always had my nails done here by John or Kim. Went in yesterday & they weren’t there but I said I still need my nails done. I sat and waited for my turn, another customer came in & was seated before me. Then the guy that works there came & told me they couldn’t do my nails & I needed to come back on Friday. I asked “you mean no one in here is available to do my nails?” & he told me NO. So I left & now in search for a new place! No way to treat a long time customer
Worse pedicure I have ever had.. definitely rushed me through the process. From start to finish was a total of 11 minutes for a pedicure. He didn't even scrub the dead skin off my feet. I would rate them no stars but it's required to put a least one.
I had my nails done today and since the last time I had my nails done which was in 2004 I am very pleased with the outcome and the quality and just the overall experience of having my nails done here I am always going to go back to this place only it's been in business for 22 years and that's a good sign that means they have good business and they do good quality work
Good customer service, but the dipping powder is cheap and chips within 7 days.
I went in for a fill and they got me in right way.. but the clear coat did not go on evenly.. I had them done Sunday 10/11 and am not happy with how it turned out.. very disappointed photos to show the inconsistency. None of my nails are even ????
Been coming here to get my nails done for about 14 years now and I still come here!! great place. Workers are very friendly and tried very hard to please their customers.
I'll used to love this place but it's starting to go downhill it's such a popular place and there's only a few workers in there so they are going really fast on your pedicure and not taking the time to do what a pedicure is all about prices got raised on service is on the okay side now

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Red Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot
Amenities
  • Restroom

Today

Opening Hours

Thursday 09:00 AM - 07:00 PM
Monday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Sunday 10:00 AM - 05:00 PM
Wednesday 09:00 AM - 07:00 PM
Tuesday Closed
Saturday 09:00 AM - 07:00 PM

How to go there

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