Quick Facts About Nail Star
Nail Star place has received both positive and negative comments regarding their services. In order to evaluate its strengths and weaknesses, let's analyze each comment individually.
Starting with the positive comments, several customers highly recommend Nail Star place for its friendly and professional staff. They mention that the nail artists are talented and provide a fantastic job. The level of care and professionalism displayed at the salon is praised, along with the welcoming environment and friendly staff. The customers appreciate that the technicians are willing to answer questions and help clients decide on their desired look. Tracy, an employee mentioned specifically, is described as amazing, knowledgeable, and patient.
However, there are also some negative comments that highlight the weaknesses of Nail Star place. One customer expressed their dissatisfaction with the thickness of the gel color change on their natural nails. They noted that the ends were unusually thick, and when they brought it to the nail tech's attention, they only partially fixed one finger. The customer also mentioned that the nail tech was not friendly compared to the rest of the staff. Another customer complained about a technician ripping off their dip powder extensions instead of properly removing them, resulting in damaged nails. This incident raised concerns about the technician's skills and adhering to proper procedures.
Another negative comment focused on the lack of attention to detail in nail art. The customer mentioned that their nail technician did not try on the heart design and the final result looked like a five-year-old drew crooked and lopsided hearts. This highlights a weakness in the nail art capabilities of Nail Star place, as detailed and precise designs are expected from a professional nail salon.
Additionally, there was a comment about the poor service and rushed experience during the second visit to Nail Star place. The gel polish came off after a few days, indicating a lack of longevity and quality in their services. The customer also mentioned that their first visit required a nail redo and lasted for over three hours, which indicates a lack of efficiency and time management.
Based on these comments, the strengths of Nail Star place are as follows:
1. Friendly and professional staff.
2. Talented and knowledgeable nail artists.
3. Welcoming environment with clean and neat premises.
4. Willingness to answer questions and provide guidance.
5. Positive experiences with specific nail technicians, such as Adrianna and Giovanna.
On the other hand, the weaknesses of Nail Star place can be summarized as:
1. Inconsistent service quality, as evidenced by the dissatisfaction of customers with the thickness of their nails, improper removal techniques, and rushed experiences.
2. Lack of attention to detail and precision in nail art.
3. Inadequate customer service and unfriendliness of certain nail technicians.
4. Concerns regarding the longevity of gel polish and potential issues with pricing.
In conclusion, Nail Star place has both strengths and weaknesses. While the salon is praised for its friendly and professional staff, talented artists, and welcoming environment, there are concerns regarding the consistency of service quality, attention to detail in nail art, and customer service. These weaknesses should be addressed in order to improve the overall customer experience and maintain a positive reputation.
Best TL Reviews
Best place to get your nails done. They are so friendly and professional. They are all very talented artists. Highly recommend them for your nails.
Not very happy with what I received. The ends are VERY thick, which is unusual considering it was a gel color change on my natural nails, so there's no reason the build thickness. I pointed it out to the nail tech and he only fixed one finger partially because it was a literal knot on the side of my nail from too thick of a coat. Will probably not return, he was not friendly at all whereas all the other techs were joking around and having conversations with their clients. Not worth the money and I shouldn't have left a tip but ????????♀️
Absolutely LOVED my experience at nail star, Adrianna was AMAZING and did such a fantastic job on my nails ????????????
Giovanna is my favorite nail tech ever! She always has a smile and fun conversation while doing my nails.
Went here last week to remove dip powder extensions, technician used a nail tip and ripped the tips off instead of soaking/filing down! It was not comfortable, and I was horrified that chunks of my nail were being ripped off..no wonder my nails keep breaking! Going to another salon that removes nails the proper way and not the cheap/fast way which damages nails.
Tracy is absolutely amazing. I can't wait till my next appointment promptly already made for two weeks from today. The level of care and professionalism displayed in this here is unmatched. Clean, neat, welcoming environment with friendly staff. They don't mind answering questions to help you if your unsure what direction you wanna go in. This was my first time trying the dip acrylic and then I wanted ombre, Tracy was so knowledgeable and patient it was such z breath of fresh air. I can't wait to return.
Now i have been to this place a couple times before and one time they messed up on my nails but then the second time I went they didn’t mess up on my nails this is the third time that I’ve been here, The guy that i got to do my nails he has done them before but this is the second time he has done my nails and he didn’t even try on the hearts and he didn’t really talk so I didn’t really talk to him either but the way he did the hearts looked like a five-year-old drew hearts on them and they were all crooked and lopsided hearts it looked to seem like he could’ve obviously told that he wasn’t doing good on the heart so he could’ve at least redid them, my mom usually goes here and they never messed up on her nails but she gets plain old simple nails. this is the last time that I’m going here they have good services but they don’t do good on design/nail art. there’s a picture of my nail results and what i was supposed to get.
AWFUL I do not recommend this place AT ALL. been there twice and once had my nails redone and stayed for over THREE HOURS. the second time was rushed and the gel came off after a few days. Terrible service and terrible prices
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Nail Star Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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