Quick Facts About Solar Nails
Solar Nails has received mostly positive feedback in the comments above, highlighting their strengths in terms of service, quality, and customer satisfaction. However, there are also a few negative comments that indicate some weaknesses or areas for improvement. Let's analyze them in more detail.
Strengths:
1. Excellent Service: Multiple customers mention the exceptional service provided by Solar Nails. The staff is described as extremely nice, professional, and attentive to customer needs. This indicates that the salon prioritizes customer satisfaction and goes above and beyond to meet their expectations.
2. Quality Work: Customers are impressed with the quality of the nail treatments they received at Solar Nails. They describe the job as "perfect" and commend the attention to detail. This suggests that the salon has skilled and experienced nail technicians who can deliver high-quality results.
3. Prompt Response and Communication: One customer highlights the salon's prompt response when making an appointment. They received a text message with directions and a photo of the storefront, which helped them find the place easily. This demonstrates efficient communication and customer-oriented service.
Weaknesses:
1. Inconsistent Nail Shapes: One customer mentions that their index finger nails were not the same coffin shape. This suggests a lack of consistency in the application technique, which could be an area for improvement. Ensuring consistent and accurate nail shapes across all fingers would lead to greater customer satisfaction.
2. Unpleasant Experience with Staff: A couple of negative comments raise concerns about the behavior of certain staff members. One customer mentions that a technician argued with them and gave them a set of nails they explicitly did not want. Another customer expresses dissatisfaction with a technician who caused them pain and acted rude. These instances indicate that there might be a need for better staff training to ensure consistent and positive customer interactions.
3. Subpar Paint Job: One customer mentions that their toes were poorly painted, leading them to believe they could have done a better job at home. This indicates a lack of attention to detail during the pedicure service. Improving the precision and quality of the paint job would enhance the overall experience for customers.
Overall, Solar Nails seems to have several strengths, including excellent service, quality work, and prompt communication. These strengths contribute to positive customer experiences and generate customer loyalty. However, there are areas for improvement, such as achieving consistency in nail shapes, ensuring better staff training and professionalism, and improving the precision of the paint job. By addressing these weaknesses, Solar Nails can further enhance their reputation and continue to attract and satisfy customers.
Best TL Reviews
Solar Nails is the way to go! First time coming here and they did absolutely perfect job on my nails. Very impressed with the service and quality of my nails. They will be my go to place to get any spa or nail treatment. I highly recommend going here. They did my nails exactly how I wanted them with no problems. The staff is extremely nice and professional. 10/10 service all around.
I am from out of town and needed a nail shop while I'm here. I found this spot and made an appt. They immediately text me with directions and a photo of their storefront so I wouldn't get lost. Absolutely wonderful customer service!! My service was a pedi and the tech listened to what I needed and did a great job!! I am picky so I appreciate attention to detail! For the time I'm in town, I won't go anywhere else...been here twice already!!
Solar Nails always does a wonderful job & does exactly what I request & want every time. Also, during busy hours, the wait time isn't bad at all. A couple owns the shop & the wife is a very good nail tech. I always love my mani/pedi when I go & have never left unhappy. The service is always top notch & the prices are reasonable & competitive for the Paragould area.
My index finger nails are not the same coffin shape. One is thinner than other. Other than this I am very satisfied!! Iv tried a few other places in Paragould and this is definitely the best one by far.
Friendly staff. They do great work. Nails are always cute and get lots of compliments on them. I usually visit them twice a month. Price is always good.
After reading the reviews I decided to give this place a try and I ordered Solar Nails. When I arrived, Solar Nails was ready to pick me up right away. I told him I wanted French ombre nails in a short coffin. He made them PERFECTLY!
I went in with a picture of what I wanted , the guy argued with me and gave me exact what I didn't want. Instead of soaking off my powder dipped real nails, the girl just ripped them off taking my nails down to the quick causing much pain. She acted offended when I screamed.
This place was definitely not what I expected. Me and my mom got manicures and pedicures and one of my toes are really sore and red because the lady who done my feet was really rough and very rude!! Also the paint job on my toes look awful! I could have done it at home way better and a whole lot cheaper! Will not be going back there at all!
Place Pictures
Solar Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:30 PM |
How to go there
Location
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