Clean Kutz Barber Shop

+1 586-441-5329

14933 E 9 Mile Rd, Eastpointe, MI 48021 United States of America

Open Today: -

Quick Facts About Clean Kutz Barber Shop

Clean Kutz Barber Shop has both strengths and weaknesses based on the customer comments. Some of the strengths include a clean and friendly atmosphere, talented barbers, prompt appointments, and a focus on customer satisfaction. On the other hand, there are also weaknesses such as potential discrimination or preference towards certain customers, lack of communication regarding waiting times, and inconsistency in service.

One of the strengths mentioned by multiple customers is the cleanliness of the shop. This creates a positive first impression and contributes to a professional atmosphere. Additionally, the friendliness of the staff is highlighted, with customers feeling welcomed and cared for. The barbers are also praised for their talents and ability to provide excellent haircuts.

Another strength of Clean Kutz Barber Shop is their ability to handle appointments promptly and with patience, especially when it comes to children. This shows that the barbers are attentive to the needs of their customers and prioritize their satisfaction. Fair pricing is also considered a strength, as customers appreciate getting quality haircuts at reasonable prices.

However, there are also several weaknesses highlighted in the comments. One common complaint is the potential discrimination or preference shown towards certain customers. Specifically, there is a comment suggesting that the shop may not be suitable for white people to get their haircuts. While this observation may be subjective and based on personal experiences, it raises concerns about inclusivity and equal treatment for all customers.

Another weakness mentioned by a customer is the lack of communication regarding waiting times. In this particular comment, the customer had to wait for another barber to finish cutting his sons' hair before his turn. The customer felt that the barber could have prioritized his haircut since he was a walk-in, especially when the appointment was running late. This lack of communication may lead to frustration and dissatisfaction among customers.

Additionally, there is a comment suggesting that some of the barbers at Clean Kutz Barber Shop may not be proactive in attending to walk-in customers. In this particular situation, the customer noticed two barbers with no customers in their chairs, yet they did not offer to cut his hair. This can be seen as a missed opportunity for the barbers to provide efficient service and accommodate walk-in customers.

Despite these weaknesses, Clean Kutz Barber Shop also has positive feedback from a majority of customers, indicating a generally favorable experience. The shop's cleanliness, friendly atmosphere, talented barbers, and fair prices contribute to its strengths. However, addressing the weaknesses such as potential discrimination or preference, improving communication about waiting times, and encouraging proactive service for walk-in customers would enhance the overall customer experience and reputation of Clean Kutz Barber Shop.

Best TL Reviews

I saw the white people haircuts on their page and thought i could get a haircut here, i was bamboozled. Not a place for white people to get a haircut. Website says walk-ins welcome but it seemed like no one wanted to cut my hair. Came in as a walk-in and sat on the couch until the barber finished his cut. He finished and told me he had an appointment coming in and i had to wait on another barber who was cutting his sons hair and then cutting his other sons hair before he could do mine.. I sat there for 20 additional minutes until the appointment arrived. At no point did the barber say "my appointment is late so let's get this waiting customers hair cut". As this was occuring, there were 2 additional barbers with no customer in there chair who never offered to cut my hair, i was the only walk-in or customer there period besides the barbers 2 children. I was a walk-out at that point. This place is unprofessional and they either can't cut white people hair, or they're just plain racist ???? if your appointment is late, you always take the walk-in. Every barbershop i have ever been to does this. That was pure discrimination.

Awesome spot for a clean cut. Will go nowhere else from this moment forward. The shop is clean, the Barbers professional. Highly recommended!

Nice , clean and friendly atmosphere, with several good barbers to choose from

They gave me a fantastic haircut and the staff were very nice. Seemed to care about the customer and I will definitely return.

Excellent. We were excited to find a Black barbershop less than a mile away from home. My child has been getting his hair cut at this barbershop for over a year. The facility is CLEAN, you are greeted at the door, the barbers are patient with children,and if you make an appointment, they are prompt. I do recommend.

Man, went here yesterday and got a haircut from Tony. He did a amazing job! Been looking for a new barber since I moved back to the area and I’m definitely coming back for all my future kutz! Best barber around. You won’t be disappointed. Amazing atmosphere and people working there. Thanks Tony!

Amazing atmosphere. Both barbers are extremely talented, and professional. I get my haircut by Barber Antonio. Never has he did me wrong. If you want something other then the typical over the top barbershop environment, and prefer a more mature & classy environment with quality barbers, this is the place for you. Prices are awesome as well. I highly recommend this barbershop for anyone one. Male, female, black, white and so fourth.

They got my son in same day and did such an amazing job! His hair looks amazing and we will definitely return with my other son and husband too. Prices very fair. Clean establishment and incredibly friendly staff. Wont go anywhere else now.