RCD Pet Spa

+1 661-733-4153

42141 50th St W Ste B, Lancaster, CA 93536 United States of America

Open Today: Closed

Quick Facts About RCD Pet Spa

RCD Pet Spa has several strengths based on the comments provided. Firstly, Bianca, one of the groomers at the spa, is highly praised for her skills and ability to handle difficult dogs. This showcases the expertise of the staff and their ability to work with animals of varying temperaments. Additionally, the spa is commended for their efficiency, with customers mentioning that they are usually quick with their services. This is a strength as it shows that the staff can prioritize and handle multiple clients at once.

Another strength of RCD Pet Spa is their knowledge about different dog breeds and their specific grooming needs. The comment about the poodle mix demonstrates that the staff is well-informed and capable of providing appropriate haircuts and grooming techniques according to the breed. This expertise adds value to the services provided by the spa and ensures that dogs receive quality care.

The friendly and welcoming atmosphere of RCD Pet Spa is mentioned multiple times in the comments. This indicates that the staff goes above and beyond to make customers feel comfortable and valued. The comment about feeling welcome and appreciated shows that the staff's customer service skills are a strength of the business and contribute to an overall positive experience for customers.

The flexibility and accommodation of customer needs is another strength of RCD Pet Spa. The comment mentioning the staff's willingness to take in a dog without an appointment demonstrates that they are able to adapt to unexpected situations and provide services when needed. This level of flexibility can be appealing to customers who may require last-minute grooming.

Despite these strengths, there are also a few weaknesses mentioned in the comments. One customer mentions that they had to wait for four hours to get their dog back. This indicates that there may be some issues with time management or scheduling at the spa. Long wait times can be inconvenient for customers and may upset their expectations. Additionally, the comment suggests that the dog was left in a cage to finish drying, which raises concerns about the comfort and well-being of the animals in the spa's care.

Another weakness highlighted in a comment is the poor quality of the grooming service. A customer mentions that their dog's nails were jagged after grooming and their other dog's fur was cut unevenly. This indicates a lack of attention to detail and inconsistent service quality. Poor quality grooming can be a major concern for customers, as they are entrusting their pets' appearance and well-being to the spa.

In conclusion, RCD Pet Spa has several strengths, including skilled and experienced groomers, efficiency, knowledge of different breeds, friendly customer service, and flexibility. However, there are also weaknesses to address, such as long wait times, potential discomfort for animals, and inconsistent service quality. These weaknesses should be acknowledged and improvements should be made to ensure a consistently positive experience for customers and their pets.

Best TL Reviews

Bianca is amazing with our little dog. She's such a little s**t but she likes bianca so it's a win win. They do a great job and usually pretty quick about it too. Never have a problem with here

Went here for my puppy’s second grooming, and we are so happy! We took her somewhere else for her first grooming and they did an awful job, so I was so pleased to try RCD and see how well she was taken care of and how cute her new cut came out! I was hesitant over the price, but the value was worth it. We have a poodle mix, and they knew a lot about how she should be cut, things we hadn’t considered. Twinkle will be back soon!

You guys are the best!! Ya'll make us feel so welcome and comfortable, and you are always so accommodating to our needs!! We appreciate you guys more that you know!! ❤

Took my pup without an appointment that day which was amazing. Staff was super friendly. Asked for Teddy bear look around her face was a little to short for what I liked, and waited for 4 hours to get my pup back which I dont like cause I know they just sit in a cage to finish drying. But good place to get your dog groomed .

I took my dog recently to the RDC Pet Spa and asked for them to clip my dogs nails, and when I went to pick him up and his nails were very jagged. I decided to take my other dog to get groomed and washed, her fur was cut unevenly and also didn't wash her. We paid $50 for that. I don't recommend RCD Pet Spa because of their poor quality and value, it doesn't seem like they care much either.

sincerely, disappointed customer

Everyone is very friendly and they do a great job grooming. They don't take all day to finish grooming them. I would definitely recommend.

My dog loves them!! And he hated another place! So this is where we go.

Very friendly service, they treated my Husky well and made her looking beautiful!