Number One Nails

+1 928-505-5575

3269 Maricopa Ave #116, Lake Havasu City, AZ 86406 United States of America

Open Today: -

Quick Facts About Number One Nails

Strengths:

1. Quality service: Many customers praise the salon for the quality of their service and the skilled technicians they have. Customers mention that their nails always look perfect and that they wouldn't go anywhere else.

2. Cleanliness: Several comments highlight the cleanliness of Number One Nails. Customers appreciate that the salon is clean and well-maintained, creating a hygienic environment for nail services.

3. Friendly and professional employees: Multiple reviews mention the friendly and professional nature of the salon's employees. Customers feel welcome and appreciated when they visit Number One Nails, and appreciate the accommodating and welcoming atmosphere.

4. Ability to accommodate walk-ins: One comment mentions that the salon tries to take care of customers who walk in without an appointment. This flexibility in accommodating walk-ins can be seen as a strength, as it allows customers to receive services without having to make a prior appointment.

Weaknesses:

1. Inconsistent service: There are a couple of negative comments that highlight inconsistent service. One customer mentions that Number One Nails used to be great but had a terrible experience recently. Another customer mentions that the technician did the opposite of what they wanted and became upset when the customer requested a different service.

2. Rude and understaffed: One major criticism of the salon is that the employees can be rude and the salon is understaffed. These comments suggest a lack of customer service training or a shortage of staff, which can result in a negative experience for customers.

3. Gift certificate limitations: One reviewer mentions that they were unable to use their gift certificate for almost a month. This comment implies that the salon may have policies that restrict the timely use of gift certificates, potentially inconveniencing customers and impacting customer satisfaction.

4. Communication issues: The negative comments about the technician cutting off the customer's real nails and insisting on a full set despite the customer's request for a manicure indicate a communication issue between the customer and the salon staff. This can lead to misunderstandings, dissatisfaction, and potentially the loss of customers.

Overall, while Number One Nails has strengths in providing quality service, maintaining cleanliness, and having friendly employees, there are also weaknesses in terms of inconsistent service, rudeness, understaffing, limitations on gift certificate use, and communication issues. Addressing these weaknesses can help improve the overall customer experience and satisfaction at the salon.

Best TL Reviews

Cant use gift certificate for almost a month. Don’t waste your time they don’t want new customers They also are rude and obviously understaffed.

My first time here. Cindy did my nails, and was so impressed! My nails are perfect and I would not be going anywhere else. A 5 star place and service.

Number one nails was at one time was great! But now, this was the worst experience I've had in a long time. The man who did my nails, was rude , he did the opposite of what i wanted i had beautiful long nals he insisted that i get another full set ! He cut of all of my real mails, he got very upset that i told him i just wanted a manicure. I will never go back there to get my nails done again!!!!

I have been going to #1 Nails for about 6 years! I like the salon for their cleanliness and their new relaxing chairs! They're always friendly and try to take care of you if you walk-in without an appointment! I recommend an appointment!

So glad I found this salon. They are a group of ultimate professionals. Cindy does my hard gel nails and they always look amazing. Ana does beautiful lashes, and Lynn does a great pedicure. I would highly recommend them.

Anna did an awesome job!! Very happy with my nails ????

This place is great. Cindy has been doing my nails for some time. I wouldn't go any where else.they know what I want.

Always soo welcoming and do a wonderful job.. very clean and the employees are friendly and very professional . Very accomodating. Love this Number One Nails!! Thank you for making Me feel soo good and welcome!!