Quick Facts About Star Nail
Star Nail Place, based on the comments above, has both strengths and weaknesses that can be analyzed in further detail.
One of the evident strengths of Star Nail Place is their friendly and great service, as mentioned by one of the commenters. This indicates that the staff at the salon are welcoming and provide a positive atmosphere for their customers, making them feel comfortable and valued. Additionally, another comment praises the efficiency and friendliness of the people working at Star Nail Place, which further emphasizes the strength of their customer service.
Another strength highlighted in the comments is the skills and expertise of the staff in fixing nail issues. One of the commenters mentioned that Star Nail Place fixed their nails that were messed up by another salon, indicating that the staff possess the ability to rectify mistakes and provide satisfactory solutions for their customers.
In terms of weaknesses, several comments express dissatisfaction with the quality of the nail services at Star Nail Place. One customer mentioned that they received a poor acrylic refill and nail polish job, which still showed the old color underneath and did not meet their expectations. Another comment shared a similar sentiment, stating that their sister's nail polish came off after taking a shower, even though they paid extra for gel polish. This suggests a lack of attention to detail and quality control, which can lead to customer dissatisfaction.
Furthermore, another commenter expressed concerns over the cleanliness of the salon. They mentioned that the chairs and tables were not sanitized between customers, and the salon appeared to be filthy. This raises questions about the salon's hygiene practices and could potentially be a health and safety concern for customers. A clean and sanitary environment is crucial in maintaining the reputation and trustworthiness of a salon.
Another weakness mentioned in the comments is the presence of a small bubble in the nail polish. Although this may seem like a minor issue, it was enough to cause dissatisfaction for the customer as it ruined their nails after the bubble popped. This highlights the importance of attention to detail and ensuring a flawless finish, which may have been lacking in this particular instance.
In summary, Star Nail Place has strengths in their friendly and great service, as well as their ability to fix nail issues. However, weaknesses exist in terms of the quality of their services, including poor acrylic refills, nail polish that does not last, and a lack of attention to cleanliness and detail. These weaknesses can negatively impact the overall customer experience and may deter potential customers from visiting the salon. It is important for Star Nail Place to address these weaknesses by improving their quality control measures, enhancing their cleanliness practices, and ensuring consistent and satisfactory results for their customers.
Best TL Reviews
Friendly great service!????❤
Llegue al lugar para hacerme retoque, ella, (la dueña) no me quito el acrilico de color azul que tenia, dijo que no lo podia quitar" solo me relleno un poco y ni se nota, en realidad parece que sigo necesitando retoque, y me pinto las uñas, y el color azul se nota por arriba y abajo la realidad es que me hicieron un mal trabajo. Y por ese mal trabajo me cobraron $72.... NO LO RECOMIENDO!
Loved my nails! Always making you feel pretty
The people are very efficient at there job. We enjoy the atmosphere of the people. Very friendly
Very nice and fixed my nails that the other nail placed messed up.
My entire family and I decided to get our nails done here. I don’t know if it is because they felt rushed but one of my sisters nails looked nothing like what she asked for, then my other sisters nails looked really good but one of the nails nail polish came off when she took a shower. this was upsetting because we paid more the the gel so it would last longer. Then after all of that i am 2 days in with plain matte black nails and when they were done they had a small bubble in it but i don’t get my nails done that often and i didn’t know it would be a problem not only that but i didn’t want to complain so i take long a shower on my 2nd day of having these nails and the bubble pops and ruins my nails. The quality is not good.
Absolutely amazing, the staff here are wonderful and excellent in the work the always get me in and out and have my nails n eyebrows looking flawless.. not too expensive either. Definitely would recommend this business over and over..
If I could give this place no star I would. At this salon they make you wear a mask but they DO NOT sanitize the chairs or tables in between customers. And the salon is filthy. I mean it seems like the people who work there NEVER clean. I consider that a double standard. And while the woman who did my eyebrows did a pretty ok job I personally will NEVER go back to Star Nails. I recommend going to the Grand Nail Salon just up Sheridan by Little Ceasars pizza. They are the best hands down!!
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Star Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 02:00 PM |
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Location
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