Ramzi's Barber Shop

+1 508-246-4281

56 Main St, Orleans, MA 02653 United States of America

Open Today: Closed

Quick Facts About Ramzi's Barber Shop

Ramzi's Barber Shop has several strengths that make it a popular choice among customers. The first comment highlights that it is one of the most popular barber shops on the Cape, indicating a strong reputation and a high level of customer satisfaction. This suggests that they consistently deliver quality haircuts and excellent customer service.

The second comment emphasizes that walk-ins are welcome but recommends setting an appointment due to their busy schedule. This is a strength as it shows that Ramzi's Barber Shop is in high demand and has a steady flow of customers. Being busy can be seen as a positive indicator of the quality of their services, as it suggests that they are popular and trusted by the community.

Another comment praises Judd, one of the barbers at Ramzi's Barber Shop, for being detail-oriented and professional. This indicates that the barbers at this establishment possess high levels of skill and expertise. A detail-oriented approach is essential for delivering precise and well-executed haircuts. Additionally, the comment describes the shop as having a laid-back and cool vibe, which can contribute to a pleasant and relaxing experience for customers.

The fourth comment highlights the ability of one of the barbers, Marc, to provide an excellent haircut even when faced with a poorly described desired style. This demonstrates the barbers' ability to understand and meet the unique preferences and needs of each customer. Attention to detail and the willingness to go the extra mile to ensure customer satisfaction are strengths of Ramzi's Barber Shop. The comment also mentions that the price is worth the value, indicating that the services provided are reasonably priced.

The fifth comment praises the professional and efficient customer service experience. The fact that the phone call was promptly answered and that setting up an appointment was easy showcases the professionalism of the staff and their commitment to providing a smooth and hassle-free experience for customers. The positive feedback about the haircut received by a 15-year-old also indicates that the barbers are skilled at working with younger clients.

The sixth comment provides a positive review of Marc's services, specifically highlighting the hot towel face shave and the unique ear hair singeing removal technique. This demonstrates that Ramzi's Barber Shop offers a range of services beyond just haircuts, catering to customers who are seeking additional grooming or pampering experiences. The old-school feel of the shop is also mentioned, suggesting that the ambiance and style of the establishment add to its appeal.

However, Ramzi's Barber Shop is not without its weaknesses. The third comment describes a negative customer experience in which the wait time was significant and the only available barber went out for lunch without any indication of when they would return. This demonstrates a lack of organization and communication, as well as a failure to meet the expectations of walk-in customers. This incident resulted in a wasted vacation day for the customer, which can be highly frustrating and damaging to the shop's reputation.

Additionally, the seventh comment mentions a rude and unprofessional response from the person who answered the phone when inquiring about bringing a young child for a haircut. This displays a lack of customer service skills and can deter potential customers from choosing Ramzi's Barber Shop.

In conclusion, Ramzi's Barber Shop has several strengths that contribute to its popularity and positive reputation. These strengths include a high level of customer satisfaction, the ability to handle a high volume of customers, skilled and professional barbers, attention to detail, a relaxed and cool atmosphere, a range of services beyond haircuts, and reasonable prices. However, the weaknesses that need improvement include better organization and communication for walk-in customers and the need for improved customer service skills when handling inquiries over the phone. Overall, Ramzi's Barber Shop has more strengths than weaknesses, making it a preferred choice for many customers on the Cape.

Best TL Reviews

One of the most popular barber shops on the Cape for a reason.

Walk-ins are welcome but I recommend setting an appointment. These guys stay busy!

Got a great haircut from Judd, my new go to barber. Detail oriented & professional. Busy place, laid back and cool vibe.

This was one of the worst customer experiences I have ever received. I wish I could comment on the haircut but after waiting an hour I was told that the only barber who would see me went out for lunch and they had no idea when he was returning. Don't advertise walk ins if you can't support them. What a total waste of a precious vacation day.

An amazing place to get your hair cut. Even with me making it as hard as possible by describing what I wanted terribly, Marc was able to do a fantastic job. Attention to detail is top notch. Well worth the price. Will definitely make this a regular stop.

Professional from the start when my phone call was promptly answered and easy to set up an appointment. I was making the appointment for my 15 year old son. Dropped him off early and they were ready for him and did a truly amazing job, best hair cut he's had. So nice to have a smiling teenager! ???? Highly recommend!

I have been traveling to the Cape every June for several years and stay in Orleans (except last year due to the pandemic), and I've always wanted to check out this barbershop. I finally did this past week. Marc was my barber, and he provided me an exceptional experience. While I was there primarily for the hot towel face shave I also had my fade freshened up. I liked the hot towel/lather shave to outline the cut, and the ear hair singeing removal was a first for me! I will definitely revisit this shop for a cut/shave my next trip to the Cape. I like the old-school feel of the shop, and it was very clean and comfortable, and reasonable prices. Thank you, Marc!

I called to bring my son for his first haircut, he is just shy of a year.

Whoever answered the phone told me ‘they cant sit down long enough in the chair and quite frankly you shouldn’t be getting his hair cut that young’. I found that incredibly rude and unprofessional.

Needless to say, we took my son somewhere else, and he did great! Thanks anyways for your unsolicited advice, parent police!

great place! Goodd barber's, good laughs, good people. I really enjoyed my haircut!