Quick Facts About Lovely Nails
Lovely Nails strengths can be identified by analyzing the positive comments shared by customers.
Firstly, the staff at Lovely Nails provides excellent customer service. One customer expressed their satisfaction with the employee who understood their needs for an eyebrow wax and lash extensions. This indicates that the employees at Lovely Nails are attentive and capable of understanding and fulfilling customer requests. Another customer described their experience as "awesome" due to the professionalism and competence of the eyelash technician who fixed their botched lashes. This suggests that Lovely Nails employs skilled professionals who are proficient at their craft, leading to customer satisfaction.
Additionally, Lovely Nails is commended for their reasonable prices. One customer remarked that their prices were decent and would recommend the business to others. This implies that Lovely Nails offers competitive pricing compared to other nail salons, creating value for customers and attracting new clients.
Another strength of Lovely Nails is their attention to detail and the time they take to ensure customer satisfaction. One customer mentioned that the salon does not rush their services, particularly praising the quality of their pedicures. This suggests that Lovely Nails prioritizes quality over speed, allowing them to deliver excellent results to their customers. Another customer mentioned that the nail technician Loan provided a better service compared to a previous staff member, indicating that Lovely Nails is willing to make amends and ensure customer satisfaction by assigning a different technician if needed.
Now, turning to the weaknesses of Lovely Nails, several negative comments can be analyzed. One customer had a negative experience with their nails breaking the day after getting them done. They were dissatisfied with the way the situation was handled, claiming that they were initially promised a fix but were then charged more money and subjected to unprofessional behavior. This indicates inconsistent and unsatisfactory customer service.
Another customer expressed disappointment with the longevity of their nails, stating that four of them lifted just four days after getting a full set. This suggests a lack of durability or quality in the nail products or application techniques used at Lovely Nails.
Furthermore, one customer complained about the thinness of the manicure and the exorbitant price they paid. Their comment also contained a discriminatory remark, which indicates that Lovely Nails may not prioritize creating an inclusive and welcoming environment for all customers.
In conclusion, Lovely Nails has several strengths, including excellent customer service, skilled technicians, reasonable prices, and attention to detail. However, there are weaknesses in terms of inconsistent customer service, issues with the durability of nail services, and potentially discriminatory behavior. Addressing these weaknesses could contribute to improving customer satisfaction and overall reputation.
Best TL Reviews
I want to share my experience which was pretty good the customer service from the employee was awesome ???? they understand my needs which was eyebrow wax and lashes extensions. Both came out great and the wait time wasn’t long. I would recommend this business to other customers and their prices is decent.
Horrible… I came to get my nails for Valentine’s Day and I paid $65 the nexts day 3 of my nails broke and I called they told me they will fix them I get there now they’re saying $40 and $50 trying to scam me out of more money then was laughing in my face and talking about me to another customer saying I broke my nails on purpose… very unprofessional customers are the reason your business is open so treat us with respect I will never go here again and I’ll make sure I tell everyone I know stay away !!!!!! These people in nail salons need to learn how to treat people and stop just taking our money and giving us sloppy work simple. And my feet was rush polish got messed up and smeared because they’re so money hungry
A plus on the eyelash lady. I went in there with lashes that were botched the day prior and she FIXED THEMMMM I’ll post before and after
I went in for a fill and replacement, the nail tech Loan did a much better job than the young man who gave me a full set. I was satisfied with her service and look forward to her doing my nails again.
The pedicure was not rushed at all and came out Awesome!! Also got a full set 4 days later 4 of the lifted from the base of the nail. They fixed it but I will not get my nails done in with them again. Very disappointed. I paid 75 dollars for all my nails too pop off!!
I am so not satisfied with this service !! I would really like a refund !!! But I can’t . I didn’t say anything when it was finished because I knew they still wouldn’t want to refund me . SH%t is WAYY TO THIN ! Now I have to wait a very long time until my eyebrows grow back . This is ridiculous. $98 for just a simple cute manicure and a brow and tint .i love the nails but this is just WAYY to much $$$ I’m never coming back here again !!! Don’t recommend any black females getting it done there they will make it how they do there’s.
I've been here a few times and have always had a great experience. They actually take their time and make sure that you are happy with the end result. I've been to a few other places for pedicures but they always seem rushed. I've never felt like that here!!! This is the only place I will go for a pedicure ever again!!!
Mia was awesome. Her personality was perfect. She definitely knows what she’s doing and does an excellent gel manicure
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Lovely Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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