Quick Facts About Grand Nails Spa
Grand Nails Spa has a mix of strengths and weaknesses based on the comments provided.
One of the strengths mentioned by multiple commenters is the convenient location of the salon. It is close and convenient for customers, making it an easily accessible option. The salon also has good hours and a lot of staff, allowing for easy appointment scheduling. The owners are described as sweet and accommodating, contributing to a positive customer experience.
Another strength highlighted by some commenters is the skill and expertise of certain technicians. They mention specific nail technicians who did a great job and recommend them for future visits. The salon also offers a variety of services, such as acrylics, dip manicures, and pedicures, which cater to different customer preferences. This provides customers with options and allows them to choose the service that suits them best.
Cleanliness is also mentioned as a strength of Grand Nails Spa. Commenters appreciate the cleanliness of the salon, which is an important factor when choosing a nail salon. A clean environment contributes to a more pleasant and hygienic experience for customers.
On the other hand, there are several weaknesses that are mentioned in the comments. One major weakness is the inconsistency in service. Multiple commenters mention receiving mixed service at this salon. While some visits result in great manicures or pedicures, others have been disappointing. This inconsistency might deter customers who are looking for a reliable and consistently good experience.
Another weakness highlighted by commenters is the quality of certain services. One commenter mentions getting acrylic nails that started lifting within a week, while another describes a pedicure that looked terrible with patchy and uneven length. These comments suggest that the quality of service can be subpar at times, and customers may not always receive the desired results.
There are also instances where customer requests or feedback are not properly addressed. One commenter mentions getting dip powder with the wrong color and feeling frustrated when the nail technician did not want to make changes. Another commenter describes a lumpy manicure and uneven length after getting the dip powder removed. These instances indicate a lack of attention to detail and a failure to meet customer expectations.
Additionally, there are a few comments that mention language barriers with some of the staff members. While it is stated that this has not been a major issue and does not affect the quality of service, it is still worth mentioning as a potential weakness for some customers who value clear communication.
In conclusion, Grand Nails Spa has strengths in terms of convenient location, accommodating owners, skilled technicians, and cleanliness. However, weaknesses such as inconsistent service, subpar quality in certain services, lack of attention to customer requests, and occasional language barriers may impact the overall customer experience. It is important for the salon to address these weaknesses and strive for more consistent and top-quality service to ensure customer satisfaction.
Best TL Reviews
I agree that I get mixed service at this salon.
I have gotten a full set of acrylics which started lifting within a week, then they were filled by (who I think is) the manager/owner and they lasted a month, which was great. I got them filled for my wedding and they were lovely.
I got a pedicure and it looked terrible. Patchy, uneven length. I could have done better myself––and I'm terrible at nails, there's a reason I pay to have them done.
I got my acrylics taken off a month ago and it was actually painful. I was recommended to do dip to strengthen my nails, and I am glad because that helped after having acrylics for a couple months––but the color was all wrong. I told my nail tech and she was frustrated and made me feel like we could not go back and change it even though she'd only started a couple nails with the dip powder. I immediately went home and painted over the color because it was a horrible pink with my skin tone.
I had the dip taken off yesterday and got regular nail polish, and my manicure is completely lumpy, like the dip was not removed properly. The length is also uneven.
I like coming to this place because it's a good location for my sister and I meet up to hang out and catch up, but I'm not happy with the inconsistent service I receive.
I'm not good or bad at nails, so when I go to nail salons, I'm going because I want something special. Something done well. I did not get that here. I got the no chip magnetic polish manicure. I came to get no chip because I don't have gel polish at home and I wanted this one to last a while. At first I was pretty happy but then I noticed that my nails had a rather significant empty space near the cuticle which made them look much shorter than they actually are. All I have to say is if you gave me a gel base coat, a gel top coat, a black gel nail polish, a magnetic gel polish, and a magnet, I could have done the exact same thing at home but better. Will not be coming back.
I’ve gone here twice for dip manicure and both times it was great! This time, Maddy did my nails and did a great job. Would recommend to others.
It’s so close and convenient to my house and they do a really great job on the nails overall so that’s why I come here. The owners are very sweet and accommodating. It’s usually easy to make an appointment as they have lots of staff and great hours. Most of the technicians are lovely and do a great job. I have had the occasional pushy or rough or crabby or impatient person over there. It’s not always perfect. But they are not the norm. And occasionally you will get the blatantly obvious person talking negatively about someone in another language. I will say that it’s a rare occurrence and 9/10 services are without complaint, which is why I’m a happy customer overall. :) I do remember Cathy and Tim being great, but I will have to look back at my receipts to recommend who the best technicians are - I have no favorites as the majority do a great job. Thank you!
Very friendly and clean place! ???? I’ve been coming here for every mani and pedi I need lately! I absolutely love their Double shot pedicures with milk and honey with an included stone massage ???? and my most recent French tip ombré dip manicure is just beautiful ???? ????????
I have been here a few times and have had great service. I recently came in for a pedicure and was able to get a walk-in (mid-day, week day). Service was great, love the result. Some of the staff are not as fluent in English as others but this has never been an issue - I have gotten great results each time regardless of who my technician was. Will be coming back.
Great place! Walked in during a very busy time and they made time for me. And my acrylics were done quickly but with care and great (: thank you!
I always go here it’s the best place for a dip manicure no matter who does them. Vu did my dip manicure this time and they’re perfect. He even helped me pick out the color. I recommend making an appointment because they’re always busy everyday. I always get in and out less than an hour.
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Grand Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
Payments
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Debit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 10:30 AM - 05:00 PM |
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