Quick Facts About Vista Nails & Lash
Strengths of Vista Nails & Lash Place:
1. Excellent customer service: The salon is praised for its accommodating nature, even on busy days. They were able to accommodate a customer within 10 minutes of walking in on a busy Saturday afternoon, showing their willingness to go above and beyond for their customers.
2. Attention to detail: Multiple reviewers comment on the salon's impeccable attention to detail. From cleaning up cuticles to ensuring the customer likes the color on their nails, Vista Nails & Lash Place pays close attention to the small details that make a big difference in customer satisfaction.
3. Consistent quality: Despite seeing different technicians, reviewers note that they have always received great service and excellent nail results. This indicates that the salon maintains a high standard of quality across its team.
4. Customization: Customers appreciate the salon's willingness to listen to their preferences and requests. Whether it's specific nail designs or customizing the shape, length, and color of the nails, Vista Nails & Lash Place ensures that the customer's vision is fulfilled.
5. Cleanliness and hygiene: Reviewers consistently mention the salon's cleanliness and sterile environment. The use of disposable nail instruments and files demonstrates their commitment to maintaining hygienic practices.
Weaknesses of Vista Nails & Lash Place:
1. Inconsistency in service quality: One reviewer mentions that the quality of the services provided can be hit or miss depending on the nail technician. This inconsistency can be a cause for concern, as it may result in an unpredictable experience for customers.
2. Long appointment times: One customer had a dip manicure appointment that took 1.5 hours, double the usual time. Such delays can be frustrating for customers, as it affects their schedule and potentially prolongs their time spent at the salon.
3. Shortevity of nail treatments: A customer reports that their dip manicure started to chip and crack within a week, despite having had previous successful experiences. This inconsistency in the longevity of nail treatments can make it difficult for customers to trust and justify spending money at the salon.
4. Language barrier: A few reviewers mention difficulties in making appointments due to the staff's limited language skills. This can result in miscommunication and possibly impact the overall customer experience.
5. Limited payment options: One reviewer highlights the inconvenience of the salon only accepting cash for tips and not accepting credit cards. This narrow payment model may deter certain customers who prefer the ease and security of paying with credit cards.
6. High prices for mediocre service: A customer mentions that the salon charges high prices for average service and quality. This perception can be a deterrent for potential customers, as they may prioritize value for money when choosing a nail salon.
Overall, Vista Nails & Lash Place receives positive feedback for its customer service, attention to detail, and cleanliness. However, there are areas that can be improved, such as consistency in service quality, appointment time management, language skills, and payment options. These weaknesses should be addressed to ensure a more satisfying experience for all customers.
Best TL Reviews
I walked in on a busy Saturday afternoon and they were able to accommodate me within 10 mins. I received the best and most relaxing pedicure I think I’ve ever had. I decided to add on a gel manicure (a different girl performed this service) and it was equally as amazing. The attention to detail is so appreciated and something that is very hard to find. Thank you girls so much, you honestly made my day.
The best nail place I think I’ve ever been. Their attention to detail is impeccable. I typically pick at my cuticles and they cleaned them up so well. After they painted my first nail & toenail they asked me if I still liked the color once it was on my nail. Sometimes polish looks different than expected when on so that was a nice touch. I’ll definitely be back.
I grew up in Denver but no longer live here but every time I come to visit I make sure to make a trip to Vista Nail. I seriously have never had a better manicure. They take so much time in making sure your nails are exactly what you want, shape, length color everything. I leave obsessed with my nails every time.
Note: I have never seen the same person and no one has done me wrong, truly the best nail place in the front range!
I love this nail salon. Tiffany is my go to gal, and she always does SO well with designs that I show her from Pinterest. I’ve had great pedicures with different technicians consistently. Everything seems clean and well maintained. The best place I’ve found in the Erie area!
Have been going here for about 6 months and it definitely is a hit or miss depending on the nail tech. I have gotten gel and dip manicures and the dip holds up much better. I have had dip manicures last up to 6 weeks with no chips or cracks! But also had them last only a week, so I truly think it depends on the tech (John has always been phenomenal). However my last dip appointment nearly took 1.5 hours (double the time it usually is) and the nails are completely popping off within a week. I lost the first one a week in and now a second a week and a half in. It will be hard for me to justify spending the money here again without a better guarantee of my nails lasting.
My experience getting my nails done here was good. The nail tech was friendly and listened to what I wanted done and how I wanted it done.
However, the execution of the nails turned out to be awful. It's been only 8 days and there's lifting and the edges are breaking. They look horrible. I've never had this happen to me with dip powder at other places. Other places last over 4 weeks with the edges still looking like they did on day 1. I'm quite disappointed
Very expensive: They charge a premium for mediocre service/quality. Lacking language skills, it is hard to make an appointment and I don't think they actually write down the appointment information. I went here for several months. Really poor English, which sometimes results in misunderstanding my service requests. They don't take credit cards and want cash for tips. It's a sketchy business model.
I love Vista nails! So clean and comfortable, I love that everything is sterile, the nail Instruments and the files are used once and thrown away. Nia did an amazing job on my nails better than the picture and chichi went above and beyond to make me feel comfy! I love coming here
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