Quick Facts About Jolie Nails
Jolie Nails is a nail salon that has received both positive and negative comments from customers. In order to analyze its strengths and weaknesses, let's examine the comments provided.
Starting with the strengths, one customer mentioned that Lee did a fantastic job on their nails and they were extremely pleased with the outcome. This indicates that Jolie Nails has skilled nail technicians who are capable of delivering beautiful results. Additionally, another customer mentioned that they have been going to this salon for years and have never had a bad experience. This suggests that the salon has consistently provided satisfactory service to its long-term customers. Furthermore, there were multiple comments praising the professionalism and friendliness of the staff, which indicates that the salon has cultivated a positive and welcoming atmosphere.
Now, let's move on to the weaknesses highlighted in the comments. One customer complained about the quality of their nails, stating that they were not straight and that it took the technician two hours to complete the service. This suggests that there may be inconsistencies in the quality and efficiency of the nail technicians at Jolie Nails. Another customer mentioned that their gel manicure started peeling off and their pedicure was chipped shortly after getting them done. This indicates that there may be issues with the durability and longevity of the nail services provided. Furthermore, the same customer mentioned that the salon overbooks appointments, leading to an unsatisfactory experience. This suggests that Jolie Nails may have issues with their scheduling system and time management. Additionally, a customer complained about the unprofessional behavior of the employees, such as eating and talking loudly at their stations. This indicates that there may be a lack of professionalism and respect for the customers' experience at the salon. Lastly, another customer expressed dissatisfaction with the longevity of their nail color and the salon's unwillingness to provide a refund or properly fix the issue. This highlights a potential lack of customer service and accountability on the part of Jolie Nails.
In assessing these strengths and weaknesses, it is clear that Jolie Nails has skilled technicians who are capable of delivering beautiful results. The salon also has a loyal customer base and is known for its friendly and professional atmosphere. However, there are weaknesses that need to be addressed. These include inconsistencies in the quality and efficiency of services, issues with durability and longevity of nail treatments, problems with scheduling and overbooking, unprofessional behavior by employees, and a lack of customer service and accountability.
In order to improve, Jolie Nails should consider implementing measures to ensure consistent quality and efficiency in their services. This could involve additional training and supervision for their nail technicians. They should also address the issues with durability and longevity of their treatments by using high-quality products and proper application techniques. To rectify the problems with scheduling and overbooking, Jolie Nails should review their appointment system and ensure that they have enough staff available to meet the demand. Additionally, they should provide clear guidelines and consequences for unprofessional behavior by employees. Finally, Jolie Nails should prioritize customer service and accountability by promptly addressing customer complaints, offering refunds or fixes for unsatisfactory services, and ensuring open and respectful communication with customers.
By addressing these weaknesses and leveraging their strengths, Jolie Nails can work towards becoming a highly reputable and successful nail salon.
Best TL Reviews
Will never come again.. my nails are horrible..nails are not straight lady took 2 hours and just horrible.
Lee did a FANTASTIC job on my nails! So beautiful ~ could not be more please!!!
This salon has been my nail salon for years. I have never had bad service but recently Tiffany gave me a great pedicure spa treatment and Jo Jo gave me a manicure with a nail dip. Loved it. Had dip redone today by Jo Jo, pedi still looking really good. Recommended it to my Mom and now it is her go to. Everyone is extremely nice and professional.
Went yesterday and my gel manicure is peeling off and pedicure is chipped. The manucurist didn't clean my nails smoothly when removing the old gel polish and there are bumps all over my nails. I gave them 2 chances since the last mani/pedi, their over booking appointments, and this result for $70? No thank you. I won't be back.
Don’t listen to those other negative comments. I’ve never had any problems with this salon. They are all amazing and it’s super clean❤️
I did nails a few times in this place, but they are rude and not professional. Worked almost two hours on my nails. UGLY UGLY UGLY nails I've got. Never come back...
Employees are unprofessional. They are eating at their stations loud talking. People go there to relax and pay good money for their services.
????DO NOT COME HERE!????
I paid 45 dollars to get my nails done. in less than 24 hours the color came off two of my nails. I came back they fixed, and now I'm back in less than 24 hours to get them fixed. I am unhappy and they wont do a REFUND. they didnt even take my other color nails off just painted over them.
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Jolie Nails Info
Amenities
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 09:00 AM - 06:00 PM |
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Location
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