Quick Facts About Perfect Nails & Spa
Perfect Nails & Spa has both strengths and weaknesses, as highlighted by the comments provided.
Starting with the strengths, one recurring positive aspect mentioned by multiple reviewers is the quick and efficient service. Customers have mentioned that they were taken in quickly, and the nail technicians were fast in completing the service. This is a valuable strength as it indicates that the salon is able to accommodate customers in a timely manner and provide efficient service.
Another strength mentioned by reviewers is the expertise of the nail technicians. Customers have noted that their nails were done quickly and expertly. This indicates that the staff at Perfect Nails & Spa have the necessary skills and knowledge to provide quality nail services to their customers. Expertise is crucial in the beauty industry as it ensures that customers are satisfied with the outcome of the service they receive.
Additionally, the affordable prices at Perfect Nails & Spa have been praised by customers in comparison to other salons. Affordable pricing is attractive to customers, especially those on a fixed income or tight budget. It allows them to access professional nail services without breaking the bank.
Furthermore, the personable and kind staff at Perfect Nails & Spa have been appreciated by customers. Friendly and welcoming staff contribute to a positive overall experience for customers, making them feel comfortable and valued during their visit.
Now, moving onto the weaknesses highlighted by the comments, a major concern is the lack of hygiene and sanitation practices. Multiple customers have pointed out that acetone used in the bowls was dumped back into original containers, leading to cross-contamination between clients. This is a serious issue as it puts customers at risk of infections and other health-related problems. Additionally, reviewers have mentioned that tools such as foot scrubbers, nail files, and buffers were not properly sanitized. This lack of proper sanitation could result in the spread of fungus or mites, posing a risk to customers' health and well-being.
Ventilation is another weakness identified by customers. The salon's lack of proper ventilation led to high levels of chemicals in the air, even with an open door. This is not only unpleasant for customers but also poses potential health risks. The accumulation of nail and polish debris throughout the salon, including on service surfaces, further indicates a lack of cleanliness and hygiene practices.
Another weakness highlighted is the absence of online booking, despite the salon's website advertising it as an option. This inconsistency creates confusion for customers and adds an extra step as they have to call and confirm appointments. The lack of convenient and modern booking options can lead to the loss of potential customers and hinder the salon's ability to attract a wider client base.
In terms of the final quality of the nail services, some customers have mentioned that there were minor issues. One reviewer mentioned that their nails were not front capped and the edges were not smooth. Another reviewer mentioned that their partner's nails were still jagged. These issues suggest a lack of attention to detail in the nail services provided.
In conclusion, while Perfect Nails & Spa has strengths such as quick and efficient service, expertise of the nail technicians, affordable pricing, and friendly staff, it also has significant weaknesses in terms of hygiene and sanitation practices, ventilation, lack of online booking, and attention to detail in the final quality of nail services. These weaknesses are crucial aspects that the salon needs to address and improve upon in order to provide a safe and satisfactory experience for their customers.
Best TL Reviews
I made an appointment, got there 10 minutes early and was taken in quickly. Loi (please forgive me if I have misspelled his name) did my nails quick and expertly. He didn't talk a lot which was wonderful, as I find the experience of getting a full set relaxing and prefer the quiet. It's been a little over a week and aside from the quick growth of my nails, it's held up great. I'll be returning for a fill-in soon.
First off, I really wanted to rate this higher. The staff was very personable and kind. Prices were very low in comparison to other salons.
However, from a hygienic standpoint I will not be returning.
1) Acetone that was used in the bowls was dumped back into original containers. This means cross contamination between clients. Not to mention done on the floor.
2) Tools were not properly sanitized. Specifics include reused foot scrubbers, nail files, and buffers. Briefly dipping nail clippers and trimmers into acetone is not the full sanitation cycle needed to ensure no cross contamination. Aka fungus or mites.
3) No ventilation. Even through masks the level of chemicals in the air were high even with an open door. Dust aka nail and polish debris/cells caked across the salon. Including the service surfaces. This is a known problem because each tech had covers on their drinks.
4) Booking online is NOT an option yet they still have a website that offers this as an option. This creates confusion for the client. I had to call and confirm which is not ideal and probably leads to the loss of a stronger consumer base.
The final quality of the nail service were decent at most. She didn’t front cap my nails which is pretty typical or make sure edges were smooth. My partners finger nails are still jagged.
the best place to get your nails done in muncie! i will never go anywhere else ????
Very quick service- no wait, helped me find my polish with patience, did my nails quickly but they are still perfect. I think I found my permanent place! I only wanted gel polish and she offered but didnt try to push me into other service. Loved it!
Lady was very nice, gentle on my hands and lovely to chat with.
They did a great job with my nails and were so nice to me!! I would go back again!
I absolutely love my nails ! My nail tech was so awesome & super fast! & def my new nail place!
Best nail place in Muncie at a price that I can afford . because I'm disabled and on fixed income . Thank u perfect nails
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Perfect Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | Closed |
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