Quick Facts About Elegance Barber Lounge
Elegance Barber Lounge has received a mix of positive and negative comments, which help to highlight its strengths and weaknesses as a barber shop.
One of the strengths mentioned is the great service provided by professional barbers in a clean and fresh environment. This indicates that the staff at Elegance Barber Lounge are skilled and capable of delivering a high-quality haircut experience. The fact that no appointment is necessary also adds to the convenience factor, allowing customers to walk in and be served promptly. Additionally, the positive word-of-mouth recommendations indicate that the overall experience at Elegance Barber Lounge is satisfactory for some customers.
However, there are also several weaknesses identified in the comments. One of the major issues brought up is the inconsistency in opening hours. One customer arrived just before closing time, only to find the shop already closed, indicating a lack of adherence to the stated business hours. This can be frustrating for customers who rely on these hours to plan their visits. Furthermore, another customer mentioned that they had a scheduled appointment, but the barber did not show up, resulting in wasted time and inconvenience. This suggests a lack of professionalism and reliability on the part of the barbers.
Another weakness that emerges from the comments is the issue of haircut length. One customer mentioned that their hair is consistently cut shorter than desired each time they visit the shop. This indicates a lack of attention to customer preferences and a potential lack of communication between the customer and the barber. Customers value the ability to clearly communicate their desired haircut and have it properly executed, so this recurring issue may deter them from returning.
Another weakness that is highlighted in the comments is the unprofessionalism of a specific barber, Erick. One customer mentioned that Erick failed to show up for a scheduled appointment and did not communicate this to the customer until they were already waiting at the shop. This not only wastes the customer's time but also reflects poorly on the professionalism and reliability of the barber. Another customer echoed this sentiment, stating that Erick rescheduled and then canceled an appointment without any explanation or proper communication. Such unprofessional behavior can negatively impact the reputation of the barber shop as a whole.
Despite these weaknesses, there are also positive aspects mentioned in the comments. One customer praised the skills of a barber named Juan Carlos AKA Chapi, referring to him as the best barber at Elegance Barber Lounge. This indicates that there are skilled barbers working at the shop who can deliver high-quality haircuts. This positive review also emphasizes the importance of having reliable and punctual barbers, as the customer mentions that Chapi is "always on time."
In summary, the strengths of Elegance Barber Lounge include its great service, professional barbers, and a clean environment. However, the weaknesses include inconsistent opening hours, a lack of professionalism and reliability from certain barbers, and a recurring issue of cutting hair shorter than desired. These weaknesses can have a negative impact on the overall customer experience and may deter customers from returning. It is crucial for the barber shop to address these weaknesses and prioritize consistency, professionalism, and effective communication to enhance customer satisfaction and loyalty.
Best TL Reviews
Great service. No appointment necessary. Took me and my son on short notice. Professional barbers in a super clean and fresh environment. Quadruple recommend
Hours say they are open until 7pm. Arrived at 6:18pm, and they were closed as could possibly be... I hope the owner isn't paying them for this time! My regular barber is closed today, and I'm leaving for vacation tomorrow. They could have easily made a new regular client, what a shame.
they really like to cut your hair short every time i go there they cut it extremely short never going back
October 16,2022. My son had an appointment for 10am Sunday morning with Erick or Eric. My wife and son arrived at 9:45 am. The barber that was there told my wife Erick will be there at 10am. She waited with my son until 10:30 am and he still did not show up. Then after that when she asked how long more the other barber said to her he is not coming in today. He is unprofessional and just waisted my wife time. My son came out of there with no haircut and was running late for a soccer game he had at morning.
First time there nice place. Barbara cut my sons hair perfectly.
Had an appointment for 10am. Told me barber is late and will be in at 11. Came back and still wasn’t there. Then told me he will be in at 12. Showed up at 12 and then he canceled my appointment. Wasted my time, so they just lost a returning customer for good. This was not the first time this has been done to me before. ????
The shop it self is not bad! The barber Erik is very unprofessional! You book an appointment with him and he never shows up to the shop. He rescheduled for an hour later and still never showed up to the shop. After waiting 20 minutes he than cancels the appointment and never shows up!!! DO BETTER !!!
Best Barber shop in Easton!!!! The exterior location is very modern and completely open with plenty of parking spots. Take it from a person that's been getting weekly haircuts since I was 13 years old this barber shop is legit. Juan Carlos AKA Chapi the best barber and the owner of Elegance Barber Lounge is super high quality always on time, very detailed to your cut. I truly recommended Chapi and the crew to anybody who's looking to get a fresh cut
Elegance Barber Lounge Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 09:00 AM - 07:00 PM |
How to go there
Location
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