The Heat Wave

+1 517-577-6227

725 Bradish St Suite B, Adrian, MI 49221 United States of America

Open Today: -

Quick Facts About The Heat Wave

The Heat Wave salon seems to have several strengths based on the comments provided. One recurring positive aspect is the quality of their hair services. Multiple customers praised the salon for their ability to deliver great hair results. Alicia, Danielle, and Tabby are specifically mentioned as hair stylists who did an amazing job. The comments include phrases such as "awesome job," "love it," "never been so nice," and "couldn't be happier." This suggests that the salon has skilled and talented hair stylists who are able to meet customers' expectations and provide satisfactory results.

Another strength highlighted by the comments is the nail services provided by The Heat Wave. Customers expressed their satisfaction with the nail services provided by nail technicians Chelsea Ellerholz and Hayley Cruz. These technicians are commended for their attention to detail, quality of work, and ability to deliver beautiful nail art. The comments mention phrases such as "fantastic place," "won't consider going elsewhere," and "takes the time to make sure you are happy." This indicates that the customers feel confident in the nail technicians' abilities and appreciate the effort put into providing excellent service.

In terms of pricing, the comments mention that the salon offers fair pricing. This is seen as a positive aspect as it implies that customers feel they are getting value for their money. Additionally, the comment about being a regular customer suggests that the customer perceives the pricing to be reasonable and affordable enough to continue using the salon's services on a regular basis.

The Heat Wave appears to have a friendly and welcoming atmosphere, as several comments mention the friendliness of the staff. The salon is described as having a "beautiful personality" and "nice and caring" staff. This contributes to an overall positive experience for customers, making them feel comfortable and satisfied during their visit.

Despite the strengths mentioned, there are a few weaknesses brought up in the comments. One recurring issue is the lack of responsiveness from the salon staff. Multiple customers mention the difficulty with getting a call back or receiving a response when trying to schedule appointments. This can be frustrating for customers who are eager to book appointments and may result in missed business opportunities for the salon.

Another weakness mentioned is the lack of responsiveness to phone inquiries. Customers have expressed frustration with phone calls not being answered and messages not being returned. This could lead to missed opportunities for booking appointments and potential loss of customers who may seek services elsewhere due to the lack of communication.

In summary, The Heat Wave salon has several strengths, including quality hair and nail services, fair pricing, skilled and friendly staff, and a welcoming atmosphere. However, the salon should address the weaknesses mentioned, specifically the lack of responsiveness to phone inquiries and appointment scheduling, in order to improve customer satisfaction and retention.

Best TL Reviews

Good hair services <3 but the staff have reassured me that I would get a call back to schedule a nail appointment three times now and each time I waited and still no call back which is a little frustrating it’s been weeks

Absolutely OBSESSED with my new set of nails!! Danielle did such an amazing job and seemed to be able to read exactly what I was going for. Thanks for being willing to step outside the box and do Halloween nails on the spring ???? I would 10000% recommend her and if I ever need anything done again I’ll definitely be back. Fair pricing and absolutely incredible work!!!

No one answers the phone anymore. And even if you do leave a message, no one calls you back.

Very nice salon with a friendly atmosphere! My daughters treated me to an early Mother’s Day gift and I couldn’t be happier! Tabby did an excellent job on my color! She has a beautiful personality and definitely knows what she is doing! As someone that previously did hair myself, I was skeptical, but I am so pleased with the outcome! I definitely recommend The Heat Wave!

Alicia done an awesome job today on my hair. I love it and so does my hubby. I definitely recommend The Heat Wave!!!

My daughter and I had our nails done this afternoon. She got a full set of gel acrylics with the MOST AMAZING nail art...I had a gel balance...our nail technician was Chelsea Ellerholz...and I can't say enough wonderful things about her quality and attention to detail❣

I won't consider going elsewhere...FANTASTIC place❣

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The Heat Wave is a great place to have your nails and toes done!!! Hayley Cruz does an AWESOME job on both!! She takes the time to make sure that you are happy....The entire staff is so nice and caring to the clients and others around them. I highly recommend coming to this salon!!!

Fantastic service. Staff was friendly and professional. Alicia did an AMAZING job! My hair has never been so nice and I love my new cut. Will be a regular here from now on. Great first impression.