Quick Facts About Reaction Salon
Reaction Salon, based on the comments provided, has both strengths and weaknesses. In order to analyze them thoroughly, let's examine each aspect separately:
1. Haircut Services:
a. Strengths: Some customers mention that the salon provides wash, set, and blow services that are satisfactory. The salon is also said to be clean and well-maintained.
b. Weaknesses: The most prominent weakness mentioned is the uneven haircut received by a customer. Additionally, there is a complaint about rushed and sloppy work by the stylist, indicating a lack of attention to detail.
2. Staff Behavior:
a. Strengths: One positive comment highlights the caring and knowledgeable nature of the staff, specifically when it comes to color services.
b. Weaknesses: Several complaints mention rude behavior and the staff speaking about clients in a disrespectful manner. This reflects poor customer service and unprofessional conduct. Furthermore, there is an accusation of turning away a customer without proper explanation or consideration of their time.
3. Hair Products and Treatments:
a. Strengths: None of the comments explicitly mention any particular strengths regarding the hair products used at Reaction Salon.
b. Weaknesses: The salon is accused of using relaxer in their shampoo and conditioner, leading to unpleasant chemical smells and hair damage for customers with curly hair. This raises concerns about the salon's commitment to catering to different hair types and preferences. There is also a suggestion to bring your own products if you visit the salon.
4. Pricing:
a. Strengths: No positive remarks are made regarding the pricing system at Reaction Salon.
b. Weaknesses: Multiple comments express dissatisfaction with the inconsistent pricing for the same service. Customers feel it is unfair and have decided to seek other hairdressers who offer transparent and affordable pricing.
5. Handling of Natural Hair:
a. Strengths: One comment praises the salon for being able to provide excellent service for colored hair, suggesting their expertise in this area.
b. Weaknesses: The most significant weakness highlighted by a customer is the lack of prioritization for natural hair. The individual requested a blowout while maintaining their natural afro texture, but the salon pressured them into getting a straightening treatment that severely damaged their hair. This shows a lack of understanding and respect for the customer's specific hair needs and desires.
In conclusion, while there are some strengths at Reaction Salon, such as satisfactory wash and blow services, a clean environment, and positive experiences with colored hair, the weaknesses mentioned in the comments cannot be overlooked. These weaknesses include uneven haircuts, rushed and sloppy work, rude staff behavior, inappropriate conversations about clients, the use of relaxer in products, inconsistent pricing, and a failure to prioritize the health of natural hair. Customers looking for a salon should take these weaknesses into consideration when making their decision.
Best TL Reviews
I am very disappointed in Reaction Salon. I paid $75 for an uneven haircut. I went back to have the haircut fixed and it is still uneven. Smh. The stylist rush and do sloppy work. I will not return ????????????????
Simple and to the point. It can be very crowded at peak times, but that's to be expected. Only services I have done here are a wash, set, slight trim and blow. The salon is clean and well maintenance.
Staff are rude at times. Talk about clients in Spanish a lot. Use to go here for years and the service is horrible now. Use way too much heat. Last experience: called prior to last minute appointment and was told it was ok to come in. It was 6pm. I got there at 630 they were still open with clients in the shop and turned me away and told me it’s too late. When I called no one even uttered a time limit wasted time coming to this salon. And they were very unprofessional with the way they told me. Don’t go here ever!
Do not go here!!! They put relaxer in their shampoo and conditioner. I have curly hair and I got my a wash and set for a wedding. After I washed my hair, my hair wreaked of chemicals and the smell of a relaxer which I know what it smells like. My hair was falling out and still is falling out till this day. I believe they do this to try to neutralize and not work out kinky hair the way they are supposed to. If you go here make sure you bring your own products.
When I was going in the beginning, it was good. As time went on, they charging me different prices for the exact same service. I get a wash, set, blow dry, semi rinse( I bring my own rinse ) and trim. I'm not even getting a relaxer in my hair and yet still they re charging me different prices. It was convenient because it was only 10 minutes away from my house. I won't be coming back anymore. It s not fair I'm paying different prices for the exact same service. I'll be looking into a new hairdresser I can afford.
I went here in May of 2021 and I'm writing in December because they did something to my hair that was as damaging as a relaxer. I was reading the other reviews and what the woman said about putting relaxer in the shampoo makes sense. my hair was so beautifully afro-natural and i just wanted a simple blow out. They pressured me to get it straightened and my hair has never been the same since. I do not advise you to go here if you want to keep your natural afro because I now need to cut this whole thing off and restart again. I am extremely frustrated that these salons don't prioritize the health of natural hair. I was firm in saying I wanted them to cater to my natural hair and they still damaged it straight.
I love the service here!! They ladies treat you with care. They know what they are doing they take care of you. I got my hair colored and the process was wonderful and my hair came out amazing. I’ve gotten my hair done at other salons but nothing like this. You need to go!!!
Walked in for blowout the lady did an awesome ???????? job my hair is straight straight lol ????????????
Reaction Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:30 PM |
|---|---|
| Tuesday | 09:00 AM - 06:30 PM |
| Wednesday | 09:00 AM - 06:30 PM |
| Thursday | 09:00 AM - 06:30 PM |
| Friday | 09:00 AM - 06:30 PM |
| Saturday | 06:30 AM - 06:30 PM |
| Sunday | 06:15 AM - 03:30 PM |
How to go there
Location
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