Precious Paws Pet Grooming

+1 423-542-3846

1216 Bristol Hwy, Elizabethton, TN 37643 United States of America

Open Today: Closed

Quick Facts About Precious Paws Pet Grooming

Precious Paws Pet Grooming has both strengths and weaknesses based on the comments provided. Let's analyze each aspect in detail:

Strengths: 1. Good grooming job: The majority of the comments praise the grooming services provided by Precious Paws Pet Grooming. Customers express satisfaction with how their dogs look after the grooming session. This indicates that the groomers are skilled and capable of delivering quality results. 2. Affordable prices: Multiple comments mention that the pricing at Precious Paws Pet Grooming is reasonable and competitive. This is a strength as it attracts customers who are looking for value for their money. 3. Friendly and sweet staff: Customers appreciate the friendly and kind behavior of the staff members at the grooming facility. This positive interaction contributes to a pleasant overall experience for both the customers and their pets. 4. Attention to customer satisfaction: One comment highlights that Precious Paws Pet Grooming is attentive to customer satisfaction. This indicates that the grooming salon is committed to ensuring a positive experience for its customers and is willing to address any concerns or issues promptly.

Weaknesses: 1. Lack of communication and miscommunication: One comment expresses disappointment because the dog was shaved completely despite the owner's request to avoid a short cut. This suggests a lack of proper communication between the staff and the customer. Additionally, another customer mentions an inconsistency in pricing information, suggesting miscommunication or a lack of clarity in the grooming salon's communication processes. 2. Inconsistent service quality: While most comments praise the grooming services, one comment raises concerns about bleeding during the grooming process. This indicates a lack of consistency in the quality of service provided. Inconsistent quality can lead to a loss of trust and repeat business. 3. Inconsistent business hours: One comment mentions that the grooming salon closed early without prior notice. This inconsistency in business hours can be frustrating for customers who rely on accurate information to plan their visits. It is important for a business to clearly communicate its operating hours to avoid inconveniencing customers. 4. Payment methods: According to one comment, Precious Paws Pet Grooming does not accept card payments. This can be inconvenient for customers who prefer or rely on card payments. Not accepting card payments may limit the accessibility and convenience of the grooming services for some customers.

In conclusion, Precious Paws Pet Grooming exhibits strengths in terms of good grooming results, affordable prices, friendly staff, and a commitment to customer satisfaction. However, there are weaknesses in terms of communication and miscommunication, inconsistent service quality, inconsistent business hours, and limited payment methods. Addressing these weaknesses can help the grooming salon improve its overall customer experience and reputation.

Best TL Reviews

I do not recommend this place to anyone. We took our bernedoodle (a very full haired breed of dog) today. We expressed at drop off that we did not want him cut short. They told us that they would have to cut the matted hair off (which we understood) but we still did not want him cut short. When our dog was picked up he was completely shaved. No one was notified that a different outcome may appear or anything. They literally just shaved him for $120 dollars. It is winter time. Cold. And they left him 100 percent naked. I am highly disappointed.

They did a WONDERFUL job grooming my boy! He looks so cute! Very affordable also!

They did a good job on my toy poodle , very happy with the price and service.

Did a wonderful job on my sweet boy Tito! Sweet ladies and reasonably priced!

I am from out of town and I called to see if I could get my dog's nails clipped along with the hair knots behind her ears clipped off. They told me to just come on when I could. The ladies there were so awesome with my doggie!! They were so nice and did a great job!! I will definitely go back there again when we are in town.

We always use precious Paws for all of our grooming needs. Service is generally outstanding but twice in 2 weeks I have brought my dog by for a nail trim before 5 and door says closed and locked. So to make sure I pull up Google and it says closing soon. I have to leave work early to get here by 5 only to be disappointed ????. I'm normally not one to say anything but please post if you're closing early so the public knows. I still highly recommend this groomer and I will be back myself.

First of all, my dog is cut on the top of his head and is bleeding. Second of all, they don’t take cards so they told me a price I went and got cash and then said it was more than what they said the first time. Third of all, I told them I wanted my dogs shaved down short even their face and their face is still longer than the rest of their body and one of my dogs beards I had to get them to recut because it wasn’t cut down it was long only on one side and looked awful. Will not be going back.

Always a great hair cut for our dogs. Great price. Friendly staff. Very concerned about customer satisfaction!