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Allure Nails & Spa

+1 410-690-8582
28510-B Marlboro Ave, Easton, MD 21601 United States of America
Open Today: -

Quick Facts About Allure Nails & Spa

Allure Nails & Spa has several strengths based on the comments provided. One major strength is the cleanliness and organization of the salon. Multiple reviewers mentioned that the salon is bright, clean, and well-maintained. This is an important factor in a nail salon as customers expect a clean and sanitary environment. Additionally, the salon has a relaxing and tranquil atmosphere, which adds to the overall experience for customers.
Another strength of Allure Nails & Spa is the professionalism and skill of the technicians. Reviewers mentioned that the technicians are precise, gentle, and accommodating. This is particularly important for individuals with specific needs or health conditions, such as the reviewer with hand tremors. The fact that the technicians recognize and accommodate these needs shows a high level of professionalism and attention to detail. The reviewers also appreciated the technicians' expertise in performing services such as pedicures and manicures, which indicates a high level of skill.
Prompt service is another strength of Allure Nails & Spa. Several reviewers mentioned that they were greeted promptly and served quickly. This is important for customers who are busy or have time constraints. The fact that the salon can efficiently serve customers without compromising the quality of the services is commendable.
Additionally, the salon received positive feedback for its nail products and the quality of the work done. Reviewers mentioned beautiful nail designs, such as flecks on white pearl nails and acrylics that were done to perfection. The fact that customers are satisfied with the outcome of their services is a clear indication of the salon's strengths in delivering high-quality work.
On the other hand, there are some weaknesses that were mentioned in the comments. One major weakness is inconsistency in service quality. One customer mentioned that their pedicure and manicure were rushed, rough, and lacked attention to detail. Another customer had multiple negative experiences, including appointments not being honored and poor customer service. These negative experiences indicate a lack of consistency in the salon's offerings and may lead to a decrease in customer satisfaction and loyalty.
Furthermore, one reviewer mentioned that during their visit, a technician abruptly left and was replaced by another technician without explanation. This lack of communication and transparency may leave customers feeling confused and dissatisfied with the service.
Based on these comments, it seems that Allure Nails & Spa should focus on improving consistency in service delivery, communication with customers, and honoring appointments. Addressing these weaknesses would help create a more positive and reliable experience for customers.


Best TL Reviews

This place is great! The salon is bright, clean, and relaxing. It smelled great - no noxious fumes at all. I was greeted promptly, services were professional, and the pedicure was terrific. I’m really pleased with this entire experience and will definitely go back. This is my favorite nail salon in Easton!
This has been my go to place for the past year. I’ve always been hesitant getting my nails done due to occasional hand tremors but the techs here are so kind, gentle, patient, and accommodating. They know exactly who I am when I walk in and have even started to notice my hand start to tremor before I do so they take time and change position. They are so precise in everything they do and the tools and environment are clean and sterile which is a dream come true for people with autoimmune disorders like myself.
I appreciate these people and the lengths they go to make me feel for comfortable and at ease.
A surprise trip for my grandaughter for excellent work in school. They got us in very quickly for pedicures and a color change for her. Quick and efficient. Facilities are always very clean and organized. Love this place!
LOve my dipped MAnicure. Beautiful flecks on white pearl nails. They are the best!
I went to this salon for a gel manicure and regular pedicure. My appointment was 11:00 and they took me immediately. A very nice tech did my pedicure and when we were finished, she lead me over to the manicure table. She was preparing my nails for the manicure when she abruptly stood up and disappeared into the back. A few minutes later an older gentleman appeared, sat down at the table and picked up where the other tech left off, no explanation about the other tech. Long story short, my nails are uneven, the edges of my nails are very rough and keep catching on my clothes, the polish on my feet is smeared and dull. This is the 3rd time i have been to this salon, the first I went there the service was great, the 2nd time I had to go back (the next day) because the pedicure wasn’t done w/the right product and the polish was peeling off. Goes without saying, I won’t be going back….that’s a shame because the salon itself is very clean and has a very relaxing atmosphere.
Not a good experience at all. First technician stopped 5 mins into my pedicure to take another woman. I had one foot in the tub. She said the other woman called and asked for her. The technician that took her place seemed distracted by what was going on in the salon, at times not very attentive and rushing through the service. The technician that did my manicure seemed to rush as well, at time a bit rough, did not ask what shape I wanted my nails, and at least two times stopped to check her text messages. I will not be returning to this salon.
I’ve given up. It used to be a pleasant experience with nice results when they opened a few years ago, now they all seem miserable.They don’t honor appointments. When you show up, the tech you scheduled is already working with someone. Just had my last bad pedicure yesterday. I don’t like leaving a bad review, but I’m tired of poor results and poor customer service.
My sister brought me here the day before Thanksgiving to get a set of acrylics and I was really impressed. I didn’t get the persons name who did mine but the work she did was outstanding! And she was super sweet too! They also worked past closing time to finish us up and nobody rushed to get us out of there, really focusing on the quality which is always a good thing. The atmosphere was quite tranquil in there as well. I’ll definitely be going back soon!

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Allure Nails & Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Amenities
  • Restroom