Management & Repair

+1 423-855-2828

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Quick Facts About Management & Repair

Management & Repair Place, also known as Rooter-Man, is a company that provides plumbing and septic system repair services. Based on the comments provided, it is possible to identify the strengths and weaknesses of the company.

One of the strengths mentioned is convenience and timeliness in scheduling appointments. Customers appreciate the flexibility and promptness in service. This is an important aspect of any service-based business as it demonstrates professionalism and respect for the customer's time.

Another strength highlighted in the comments is the friendliness and integrity of the service technicians. Customers appreciate the open communication about the system function, repair details, and upkeep recommendations. This shows that the technicians are knowledgeable and willing to provide the necessary information to the customers.

Additionally, the comments praise the teamwork and dedication of the crew. The fact that they worked as a team on their birthdays and completed the job efficiently is a testament to their work ethic and commitment to customer satisfaction.

Customers also appreciated the fair and realistic pricing of the services provided. The mention of service prices being graded suggests that the company offers transparency in its pricing structure, which is an important factor for customers when choosing a service provider.

Another strength mentioned is the company's willingness to go above and beyond to satisfy the customers. Instances where additional crews were sent to address unexpected issues, and where the company took extra care to leave the property as they found it, demonstrate their commitment to customer satisfaction.

In terms of weaknesses, one comment raises concerns about the credibility of the company. The comment accuses the company of being a scam and trying to deceive customers by leading them to another company. This negative feedback could potentially damage the company's reputation and should be addressed by management to clarify any misunderstandings and ensure transparency in their operations.

Overall, the strengths of Management & Repair Place include convenient scheduling, friendly and knowledgeable technicians, fair pricing, and dedication to customer satisfaction. These strengths contribute to positive customer experiences and can potentially attract new customers. However, the company should address any concerns raised by customers to maintain a good reputation and ensure customer trust in their services.

Best TL Reviews

This page is a scam. Not a real business,just trying to lead Rooterman customers to another company. Only use the real Rooter Man of Chattanooga

Scheduling was convenient, flexible and timely. Kevin, the service tech was friendly, held integrity, was communicative about the system function, repair details and reviewed upkeep recommendations. The crew worked as a team on BOTH their birthdays! Service prices were graded and realistic. Highly recommend and will recurrently utilize this company. Riverside plumbing made me the recommendation for this septic system repair. Thank you.

Everyone was helpful from start to finish. Pumping the septic tank was the original problem but when the lid broke (from age not any fault of the technician Mark, who was great) they jumped right on it. Got it all replaced quickly by sending up a second crew. When they finished they put everything back like they found it, including raking all the mulch back on place. I hope I don’t have to call them again anytime soon but they are definitely in my contacts for any future service.

My grandparents had issues with the plumbing in their shower. I called these guys and they were on time! They provided great service and wasn’t really expensive. I also liked because they had integrity. Thanks Andy and Tyler for your hard work and diligence!! We will call in the future when there’s more work to be done.

Rooter Man is the best I have ever experienced. I am a retired home builder and have used so many tradespeople over the years .. Rooter Man beats them all. Their service reminds me of the way it used to be....Courteous, on time, polite and fair. This was a big job with outside excavation and inside, complicated plumbing. Thanks for the service!

I was extremely impressed with the professionalism & attention to detail that I observed throughout my entire experience with Rooter-Man. Jessie was super helpful in getting me scheduled & following up throughout. Bill took the time to listen to the issues I was having & thoroughly investigated the cause. I had an unusual situation & the staff went above and beyond to take care of the issue and keep me updated. The next time I need a plumber I will definitely give them a call!

**ATTENTION IF YOU FIND YOURSELF NEEDING THE SERVICES THEY OFFER.......CALL THEM***

My mother & I found ourselves in need of a septic tank pumping after a very bad weekend of septic issues and I called Rooter Man. I spoke with Angela and explained what I needed and asked a price quote & after asking a few questions was told they could actually come to our home that very afternoon!

They sent me a photo of the tech which would be coming which was important to me to be aware of who would be showing up on our property.

Randy, the tech they sent was very professional and friendly and did an excellent job and I was very comfortable interacting with him.

I would highly recommend this company to Anyone & would ???? if needed call them.

I had to call on a Saturday morning for help with a clogged sewer line. Tech showed up quickly and began his investigation. He found another issue while tending to the main issue and fixed it. Main issue is roots in the main sewer line. This is definitely an issue that will require much more extensive work in the future, but he was able to get us temporarily fixed. Very professional and hard working. I didn’t call around for quotes, but the price of work done plus it being a Saturday call was very fair.