BEST NAIL & SPA

+1 704-663-1495

350 W Plaza Dr S, Mooresville, NC 28117 United States of America

Open Today: -

Quick Facts About BEST NAIL & SPA

BEST NAIL & SPA is a nail salon that has received a mix of positive and negative reviews from customers. In order to assess the strengths and weaknesses of the salon, it is important to analyze the comments provided by customers.

One of the greatest strengths of BEST NAIL & SPA is the friendly and welcoming atmosphere. Multiple customers mention that the staff is always friendly and treats them like family. This positive atmosphere contributes to a pleasant and enjoyable experience for customers. Additionally, the salon is praised for their attention to detail. Customers comment on how the staff takes great care in shaping nails and providing excellent nail art. This attention to detail showcases the skill and expertise of the technicians at BEST NAIL & SPA.

Another strength of the salon is the quality of the services provided. Many customers express satisfaction with the outcome of their nails after visiting the salon. The positive reviews mention nail technicians such as Tina and Stephen who consistently provide amazing results. This indicates that the salon has skilled and talented technicians who are capable of meeting customer expectations.

On the other hand, there are some weaknesses highlighted by customers in their comments. One common complaint is regarding the service provided by a specific staff member who wears glasses. Customers mention that this staff member had difficulties performing the nail service correctly, causing frustration and disappointment. This indicates a potential inconsistency in the quality of service among the staff members at BEST NAIL & SPA.

Another weakness mentioned is the lack of satisfactory service in a specific incident. A customer reported a horrible experience where the nails were not shaped correctly and the technician demonstrated poor hygiene practices. This negative experience, coupled with a high price for unsatisfactory service, led the customer to seek assistance at another salon. This incident raises concerns about the consistency of service quality and the professionalism of the staff at BEST NAIL & SPA.

In conclusion, BEST NAIL & SPA has several strengths as mentioned by customers. The salon is known for its friendly and welcoming atmosphere, as well as its attention to detail and nail art. The positive reviews indicate a high level of customer satisfaction with the services provided by skilled technicians such as Tina and Stephen. However, there are also weaknesses mentioned by customers, such as inconsistencies in service quality and incidents of unsatisfactory service. These weaknesses raise concerns about the consistency and professionalism of the staff at BEST NAIL & SPA. It is important for the salon to address these weaknesses in order to maintain a strong reputation and ensure customer satisfaction.

Best TL Reviews

Been coming here for at least 2 years and everyone is ALWAYS FRIENDLY and does great work! Tina & the crew are AMAZING & FRIENDLY please give them a try Noone in Mooresville is as good and nice as them! Theybtreat you like family!

I just had them done blue to mat h my new dream car I ordered

Excellent nail salon. They’re all very detailed with the shape of your nails. Best part is the nail art. They’re amazing.

Steve did an amazing job on my nails. Always love the way the come out. Highly recommend Best Nails

Horrible experience!!! The man with glasses can't see or do nails correctly! He had my nails shaped pointed side ways! I had to make him do it correctly!! He was coughing and rubbing his nose with snot and I made him put on gloves ! Then charge 65 bucks and my nails are short with no designs! I had to go to another shop in Walmart to fix it!

Sister got pedicure lavender and she didn't do her feet correctly ! But charged 44 bucks we wanted to call the police and leave but they demanded to pay ! And police said that's civil matter I wouldn't wish this place on anyone !!! Horrible horrible service!!!!!!!!!!!!

Another amazing job by Stephen! Wanted something fun but simple for Valentine’s; and he never disappoints! Love my nails! THE BEST place to get nails and pedicures

Amazing service! Everyone was super nice and my nails turned out beautiful! My tech did a fantastic job and was really kind- I’m definitely coming back again!

I’m so glad I’ve heard of this salon! Everyone here is super nice and the service was great! My nail tech did an amazing job on my nails! I’m definitely coming back.

Excellent service always at Best Nails! Tina is amazing. Have been going for a few years now and there is no better salon in MOORESVILLE than Best Nails.