Quick Facts About Nails 4 U
Nails 4 U has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the business, we will analyze each comment individually.
Comment 1:
This comment highlights a negative experience where the customer's fake nail started coming off and the nail technician denied the issue. The weakness in this situation is the lack of customer service and the denial of responsibility by the staff. The strength, however, is that the customer felt comfortable returning to the salon to express their concerns.
Comment 2:
In this comment, the customer expresses disappointment with the service received. The weaknesses are the miscommunication between the customer and the nail technician regarding the desired nail color and style, as well as the poor quality of the shellac paint and the fact that the nail broke within the first 48 hours. The strength is that the customer did not leave a tip, withholding payment for the unsatisfactory service received.
Comment 3:
The customer in this comment raises concerns about the high price they were charged for their nails and toes. This indicates a weakness in the pricing structure of Nails 4 U. Additionally, the customer mentions that the nails did not last long and started breaking and cracking. These quality issues are further weaknesses for the business. The customer states that they will not return, highlighting a loss of potential future business.
Comment 4:
This comment expresses disappointment with the nail salon's service and their failure to meet the customer's expectations. The weaknesses identified include unfriendliness towards new customers, misrepresentation of the nail shapes, and poor quality polish. The strength, however, is that the customer was not charged for the removal of the polish.
Comment 5:
This comment provides positive feedback about the cleanliness and service at Nails 4 U. The strength lies in the great experience and the overall satisfaction of the customer.
Comment 6:
The customer in this comment experienced a negative situation where the technician got angry, spoke in a foreign language about the customer, and provided poor service. The weaknesses here are the unprofessional behavior and poor customer service displayed by the staff. The strength is the support and assistance given by one of the workers who tried to rectify the situation.
Comment 7:
This customer had a nail pop off the same night it was done and was initially promised a free fix. However, when they arrived at the salon, they were charged and faced unprofessional behavior. The weaknesses consist of inconsistent information and unprofessionalism from the staff. The strength is the offer of a three-day warranty policy, although it is only applicable for short nails.
Comment 8:
The customer requested a shellac polish for their pedicure but received regular polish instead. The weakness identified here is the failure of the staff to fulfill the customer's request and provide the service that was paid for. The overall experience was negative, showcasing another weakness in the services provided.
In summary, Nails 4 U has strengths in terms of cleanliness and some positive customer experiences. However, there are several weaknesses, including poor customer service, lack of attention to customer requests, inconsistent information, unprofessional behavior from staff members, and low-quality products. These weaknesses may negatively impact the reputation and customer satisfaction of the business.
Best TL Reviews
I’m in getting my nails done for so many years now my cousin I went there yesterday and I looked at my nails stayed it really much you know yesterday except will close and I seen that my no that was fake was coming on blue for my real nails so I went back today to show them exactly what was wrong and a little dude wants again tell me oh no that’s your real nails when I got my nails redone I didn’t really have hardly any real nails on my finger like it was short wasn’t you know growing or nothing but yet you know it’s my real nail that’s doing that and I’ll show y’all picture exactly what I’m talking about
Went almost a week ago and I had talked with one nail tech how I wanted to keep my real nails, bc they were already long and I only needed 2 solar nails w shellac paint... But this other nail tech came through & just started cutting all my real nails... So then I got all my nails cut, and paid for the full set... ???????? Meanwhile my sister next to me gets finished up she realized they didn't a horrible job of rounding her tips even ????. My nail tech then decides to ARGUE with ME about what color I wanted... And tries to get to me "just keep it" ???????????? for $52 dollars, NO. The nail tech on the side of us then starts yell at my nail tech, but he goes and grabs the color sheet and points to my right color... I ended up getting the right color, and best believe I didn't leave a tip
.. shellac is already fading, and I've had my index nail break off within the first 48hrs....NOT WORTH THE $$$$ !!!! DO NOT GO!
I was charged $158 for my nails and toes. Never in life have I ever paid so much. They make the prices up as they go. I got ombré coffin shaped. They did not last long at all. Nails started breaking and cracking a few days later. Shellac on my toes. My toes we very sloppy. I will never go here again.
This place is very disappointing. They are not friendly to new faces. I went in and asked for coffin shaped nails and had to pay the extra money for it and what they did was no where near coffin nails! I will not step foot in this place again! They need to educate themselves on shapes for nails because they are definitely lying to customers and still charging them extra. They give you what they want you to have and their polish is horrible! I had air bubbles on my nails. Thank God they didn’t charge me to take off the polish.
Great experience! We walked in and had a bit of a wait, but it was worth it! Pedicure was amazing, everything was clean and the service was great!
Asked for gel polish with pedicure. Polish on toes crooked and on skin. Asked for it to be fixed. The tech got angry, walked away and started speaking in a foreign language about me pointing etc. I was ready to go, I actually was leaving with my feet 1/2 done. The other workers, was ugly and unhelpful except for one gentleman. He got up from his table with his client and said stop stressing and getting your pressure up. Let them fix your feet. This lady will fix them. I did what he said but..... baby it took all I had not to act up. I actually started crying because I was so angry. Never, again will they get a dime from me.
got my nails done there yesterday and one of them popped off The same exact night so I called the next day to ask them if they could fix it for free and they said yes so when I went over there they tried to charge me six dollars for one nail and said that they never received the call and would not tell me who answered the phone to tell me I can get the nail fixed for free. very unprofessional. They said they had a three day warranty but only for a short nails and did not let me know about that policy until after they were done fixing my nails. worker was also yelling and being very unprofessional about the whole situation. he was also yelling racial slurs at me and my friend.
I came to get a pedicure and I asked for shellac polish. Instead I got regular polish, when I was done I was confused because not once did he use the UV lighting so I asked and he said he used regular polish because it’s cheaper. Also the clear coat was applied horribly, it was a bad experience over all.
Nails 4 U Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:30 PM |
|---|---|
| Tuesday | 09:00 AM - 06:30 PM |
| Wednesday | 09:00 AM - 06:30 PM |
| Thursday | 09:00 AM - 06:30 PM |
| Friday | 09:00 AM - 06:30 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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15. Canyon Nails