Natural M's Beauty salon

+1 314-546-5734

5860 Delmar Blvd #100, St. Louis, MO 63112 United States of America

Open Today: -

Quick Facts About Natural M's Beauty salon

Natural M's Beauty salon has a mix of positive and negative reviews, which can help us understand its strengths and weaknesses. Here is an analysis based on the comments provided:

Strengths: 1. Phenomenal hairstylist - Ms. Terri received high praise for her skills and ability to make clients feel welcomed and at ease. This suggests that she is highly experienced and capable of delivering quality service. 2. Personalized recommendations - Ms. Terri takes the time to talk through each step of hair care and product suggestions, which shows a dedication to educating clients and ensuring they are equipped to take care of their hair. 3. Confidence booster - Clients mentioned that Ms. Terri made them feel more confident and comfortable with their hair. This indicates that she is not only skilled in hairstyling but also has a positive and supportive approach towards clients.

Weaknesses: 1. Consultation issues - A client mentioned a negative experience with Kim during a consultation. Kim did not evaluate the client's hair properly and instead focused on another client during the appointment. This reflects a lack of professionalism and attention to individual client needs. 2. Unqualified secretary - A client had a negative encounter with the secretary, who refused to provide styling suggestions and hung up on the client. This reflects poor customer service and a lack of knowledge about the services offered at the salon. 3. Noise level during communication - One client mentioned that communication over the phone was difficult because the staff talked at a low volume. This indicates a lack of effective communication, which can be a hindrance to clear understanding between the staff and clients.

Other observations: 1. Positive feedback on dread styles - Clients specifically mentioned positive experiences with Ki-ki and Suggar for their skills in styling dreadlocks. This suggests that the salon has expertise in this particular area. 2. Restoration and hair strengthening - Miss Mary received praise for restoring damaged hair. This indicates that the salon has expertise in hair repair and treatments. 3. Friendly and talented staff - Multiple clients mentioned the friendly and kind nature of the staff, as well as their talent. This reflects a positive and inviting atmosphere within the salon.

In summary, Natural M's Beauty salon has strengths in the form of highly skilled stylists, personalized recommendations, and confidence-boosting services. However, weaknesses include issues with consultations, an unqualified secretary, and difficulties in communication. The salon appears to excel in dread styling and hair restoration but needs improvement in customer service and ensuring clear communication with clients.

Best TL Reviews

Ms. Terri was a phenomenal hair stylist. She made me feel so welcomed that I was put at ease. 1 thing about Ms. Terri she will tell you like it is when she has saw my hair she had talked through each step on how to take my locs and what products I should use and to ALWAYS text her if I have any questions. Ms. Terri made me feel more confident and comfortable on how to take care of my hair. I appreciate her so much from the bottom of my heart for saying that she will be my permanent hairstylist and she truly knows what she's doing. Thank you so again Ms. Terri for what you have done for me.????????????????????????????????????????

I'm a transfer sister loc client in need of a consultation and stylist. I was scheduled with Kim for the consultation. At my appt time, Kim began working on another client. She brought me to her station and continued to work on the client. She asked my concerns but did not evaluate locs, scalp, or examine the texture of my hair. With a quick glance, Kim stated that my hair was ok.

Do Not Schedule Consults if you Do Not Consult.

Ki-ki does my 14 yr sons dread styles. She’s great and my son loves his hair every time!!

Amazing service great price compared to other places! She did my sons dreads, had him looking fresh af lol!!!! Will def visit them again in the future!!

I love this place Miss Mary is awesome she restored my damaged hair and gave it new life picture in dress is how my hair has gotten stronger picture in mirror is damaged head of hair

The Secretary is extremely unqualified. I asked about dread styles she said she don’t have any suggestions. I asked to speak to a person who can help me she refused. She told me my best bet is to find a new shop. She can’t help me. 4/12/2022 she said it was only two people and I can’t book with the other person . I never asked to book an appointment! I asked about styling and pricing she got frustrated and hung up ! Don’t go there

My experience was great for my first visit. I got my hair washed and dreadlocks restyled up for a fair price. They are really clean and smooth. I do hate communicate over the phone, they talk to low like they whisper. I will be visiting again. The ladies are very nice. If you have dreadlocks, you should come visit.

Great place!!! Everyone is so talented. They are also very friendly and kind. I loved my time there. I got me and my kids styled by Suggar. She's awesome!!!