L A Nails

+1 651-633-1640

1595 MN-36 Unit #605, Roseville, MN 55113 United States of America

Open Today: -

Quick Facts About L A Nails

LA Nails has several strengths and weaknesses based on the comments provided. Firstly, the salon is commended for its cleanliness, efficiency, and fast service. Customers appreciate the variety of pedicures and manicures offered, as well as the large selection of nail colors, including regular and gel options. The owner and employees are praised for their professionalism and skill in providing nail services. Additionally, Anne, one of the nail technicians, is highly regarded for her ability to transform nails and provide excellent service consistently over the years.

However, there are also several weaknesses that have been highlighted. One customer mentions a disappointing paint job and poor foot scrubbing during a pedicure. The customer expresses regret for expressing dissatisfaction due to the technician's friendly demeanor. Another customer had a negative experience with a particular technician who displayed a dismissive attitude and provided a subpar service. The technician did not adhere to the requested design and provided crooked nails. The customer also experienced difficulty in obtaining information about the specific colors used for an American manicure. This particular technician passed the task onto another employee due to fatigue, illustrating a lack of commitment to providing quality service. Furthermore, one customer experienced improperly cured nails and bubbling after a gel manicure, leading to the complete breakage of one nail. The customer's girlfriend also had issues with the shape of her nails, which differed between her right and left hand.

In addition to these specific incidents, one customer mentions that the salon took longer than usual to complete a dip powder service and failed to clean up the edges properly. The same customer expressed dissatisfaction with the technician filing the nails too short.

Considering the strengths and weaknesses mentioned, it is clear that LA Nails has several positive elements, such as clean and efficient service, a wide selection of nail colors, and skilled employees like Anne who consistently deliver excellent results. However, there are notable weaknesses, including inconsistent service quality, lack of attention to detail, issues with communication and attitude, and instances of poor nail care resulting in breakage and dissatisfaction.

To improve, LA Nails should focus on training employees to consistently provide high-quality services, paying attention to customer requests and ensuring proper technique during applications. Adequate communication and listening skills are essential to meet customer expectations and provide a positive experience. Additionally, attention to detail, including proper cleaning, filing, and curing techniques, is crucial to avoid customer dissatisfaction and nail damage. Finally, it is important to address any issues with attitude and fatigue among employees to maintain a positive and welcoming environment.

Best TL Reviews

I see Cindy and have for many years getting my acrylic fills…In fact I’ve had several individuals from LA Nails do my pedicures and fills. Wonderful owner and employees. Really clean, fast, efficient….lots of different kinds of pedicures and manicures to choose from.

Great nail color selections for regular and gel.

If you’re thinking of getting your nails done look no further…ask for Cindy and enjoy one of the best services you’ll ever get!

Thank you all at LA Nails…just had my nails done today! Love them!

Lisa from Elk River

The lady was sooooo nice but this is the worst paint job I’ve ever had. $45! And you can’t even paint my toe nails. Ugh I feel so bad because she was nice but damn this was bad. She didn’t even scrub my feet much at all. I’m upset. Zoom in to the pics, it just gets worse the closer you look

Anne is a master of shaping and transforming my nails to be beautiful. She does her art from her heart. She knows about nail health and most flattering styles. I have gone to her for over 3 years and appreciate her standard of excellence.

I went in for a full set. The simple design I asked for was a v shaped French tip or American manicure.

The woman who approached me had an attitude asking if I have a picture to of nail inspo before she would seat me. Once I got in her chair and I found a picture of a basic white French tip she proceeded to glue tips on and cut them crooked. When I mentioned this she said she would fix it later. I then asked to see the color polish they use for America tip at this specific salon (I’ve been to a million salons & not all use the same color for American manicures) she smacked her lips and tried explaining to me what an American manicure is instead of just simply allowing me to see the color.

I attempted to gather my things and leave when she asked another lady to finish because it was a long day and she was tired which was the reason for the attitude.

The woman who finished us my nails was sweet and she shaped my nails perfectly. However she laid the acrylic so think that I have broken two nails since then (Sunday 4pm) today is Monday 8am. It’s safe to say they will never receive my hard earned dollars ever again!

My mom and I love going to this place. This is a nice family oriented nail salon inside the mall , and Ann always does an amazing job with my nails. You will not be disappointed ☺️

My girlfriend and I got our nails done here today. I got an acrylic fill and he under cured my nails. After I got home they began bubbling and leaking. One finger ripped entirely. My girlfriend got a gel manicure and her nails are shaped differently on her right hand than on her left. We should’ve inspected them more carefully before we tipped.

Wonderful people who do an amazing job. Hands down one of the top places to get your nails done in MN!

I wouldn’t recommended this place at all. It took them 1 1/2 hours to do dip powder typically takes 1hour. She also didn’t clean up the edges around my nails. She also filed them down to short and to much.