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Alexandria Nails

+1 610-317-8429
813 Linden St, Bethlehem, PA 18018 United States of America
Open Today:

Quick Facts About Alexandria Nails

Alexandria Nails Place has received mostly positive reviews, indicating several strengths that contribute to its success. Customers highlighted the welcoming and accommodating nature of the salon, highlighting the friendly atmosphere and excellent customer service. The pricing was also seen as reasonable, and the nail artists were praised for their talent and the quality of their work.
One customer mentioned that they travel a significant distance to visit Alexandria Nails Place, indicating that the salon has a strong reputation and draws clients from beyond its immediate location. This suggests that the salon has established a positive reputation and is able to attract customers with its services.
Another strength highlighted in the comments is the attention to detail and quality of service provided by the salon, specifically in relation to the deluxe pedicure. Customers mentioned the thoroughness of the process, including soaking feet, trimming nails, removing dead skin, massaging the feet, and using moisturizers and hot stones. The overall experience was described as being relaxing and beneficial, particularly for individuals with specific foot care needs, such as diabetes. This attention to detail and personalized service contributes to the salon's strengths and sets it apart from competitors.
Additionally, some customers mentioned that they have been long-time customers of Alexandria Nails Place, indicating that the salon has built a loyal customer base. This loyalty suggests that the salon consistently provides a positive experience and meets customer expectations, which is crucial for long-term success.
Several customers also mentioned that they have never had any issues with the salon, emphasizing the consistent quality of service and lack of negative experiences. This further strengthens the salon's reputation and highlights its ability to consistently meet customer needs and expectations.
Furthermore, other customers praised the durability of their nails after receiving acrylics, mentioning that the salon applies them slightly thicker to increase their durability. This attention to providing long-lasting results may attract customers who prioritize durability in their nail treatments.
However, there are a few weaknesses highlighted in the comments that Alexandria Nails Place should address to maintain customer satisfaction and improve its overall service.
One customer mentioned a negative experience with acrylic nails, noting that they were smaller, thicker, and had an uneven appearance. This indicates a potential lack of consistency in the quality of services provided or a possible mistake made by a specific nail artist. Addressing such issues promptly and ensuring consistent quality across all services will be essential for the salon.
Additionally, another customer mentioned a disappointing gel manicure experience. The gel was applied too thickly, causing ripples and lifting, which the manicurist attempted to cover up with clear coat. The customer also mentioned a visible hair in the polish that was not properly addressed. This highlights a lack of attention to detail and suggests that some nail technicians may require additional training or supervision to ensure the highest quality service.
Overall, Alexandria Nails Place has several strengths, including its welcoming atmosphere, talented nail artists, reasonable prices, attention to detail in the deluxe pedicure, and loyal customer base. However, the salon should address the mentioned weaknesses, such as inconsistent quality and lack of attention to detail, to maintain customer satisfaction and improve the overall customer experience.


Best TL Reviews

They are always so welcoming and accommodating when I randomly call. Not bad prices and very talented nail artists!!
What amazing people. I travel from west end Allentown to come here. Most welcoming, first of all. The work they do. Its bar none excellent. For wearing one solid color. I get compliments all the time. Love them , thank you Alexandria!
I've been going to Alexandria nails for about 6 years or so. I get the delux pedicure. Tommy the owner's mother in law has been providing the service last two years. She does an outstanding job. It starts by soaking my feet in warm water with some kind of blue solution, but feels great. Then she meticulously trims my nails and scraps out the gunk underneath my nails. That is followed by some filing of the nails and removal of dead skin with what I would call a dremel tool. Then she rubs in some oil and massages my feet. That is followed by this green paste wrapped in warm moist towels. Its a moisturizer and feels great sitting in one of those massage chairs, so I'm getting a back rub at the same time. Then comes some light oil and a massage with hot stones. The final step is spraying on some kind of good smelling disinfectant. I love her attention to detail and it takes about 50 minutes or so. Well worth 35 dollars. Plus its a nice atmosphere in a a pleasant family owned local business. I'm a 62 year old guy and i don't get my nails painted. I go there because I have diabetes (under control) but I want to be proactive in taking care of my feet. When I leave there its like walking on a cloud... my feet feel so good. I can feel the increase in blood flow to my toes. I'd highly recommend the place.
This is the only place I go for mani’s, pedi’s and eyebrow waxing. I have been a customer for atleast 6 years and have never had an issue. They are awesome - you will not be disappointed!
Excellent service and my nails always look fantastic.
I'm one of those customers they know by name. I love Tom and Lani. I've always gotten great service from them. I had acrylics for over a year and not even once did I ever break a nail or had any issues. They do their nails slightly thicker so they're more durable and they still look amazing. Their prices are great too
Horrible not even worth a star. I had two acrylic nails replaced and a fill. The fill wasn't too bad but my nails hurt. The two that I got replaced are smaller than my other ones and are thicker and have a bug bite look and feel to them, and they are slanted. I'll never go there ever again. But that was my experience and my thought.
I just went here yesterday based on all the positive reviews. I got a gel manicure and pedicure. The pedicure is great. However, the manicure is terrible. The gel was put on too thick and is already starting to lift. Because the gel was put on thick, it rippled under the uv light. Instead of taking the gel off and redoing, the manicurist just painted over the ripples with clear coat. There is also a very obvious hair in the color. Rather than pull it out, it was just painted over. I wish i could post photos as part of the review, but I can't. I could have done a better job myself.

Alexandria Nails Info

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot