Quick Facts About Esther dominican hair salon
Esther Dominican Hair Salon has received a mix of positive and negative comments. By analyzing these comments, we can identify the strengths and weaknesses of the salon.
Strengths:
1. Excellent Customer Service: Multiple comments mention the friendly and welcoming nature of the staff at Esther Dominican Hair Salon. This creates a positive atmosphere for customers and makes them feel comfortable.
2. Consistent Results: Customers state that they love their hair every time they leave the salon. This indicates that the salon consistently delivers satisfactory results, ensuring customer satisfaction and loyalty.
3. Short Wait Times: Several comments mention the short wait times at the salon. This is an important strength as it allows customers to spend less time waiting and more time enjoying their new hairstyles.
4. Hair Detangling Expertise: One customer mentions that their hair was detangled with minimal pain. This indicates that the salon has experience and expertise in handling different hair types, including curly or textured hair.
5. Convenient Hours: The salon opens on Sundays at a late time, which is appreciated by customers who have busy schedules. This flexibility in operating hours allows more customers to avail the salon's services.
6. Local and Convenient Location: A customer praises the salon for being local and convenient. This suggests that the salon is easily accessible to the local community, increasing its convenience and accessibility.
7. Skilled Stylist: One customer has been visiting the salon since they were eight years old and mentions the great styles and skills of their stylist, Esther. This indicates that the salon has experienced stylists who can meet a variety of style preferences.
8. Expert Hair Care: A customer mentions that they trust Esther with their hair as she is skilled with scissors and able to take care of their damaged hair. This showcases the salon's expertise in hair care and the trust customers have in their abilities.
Weaknesses:
1. Language Barrier: A negative comment mentions that the salon staff did not understand English well, resulting in miscommunication and confusion. This language barrier can make it difficult for some customers to effectively communicate their hair preferences or address concerns.
2. Rude Behavior: One customer expresses disappointment with the rude behavior of the salon staff. They mention instances of physical aggression and lack of respect. Such behavior can have a detrimental impact on customer experience and may deter potential customers.
3. Inconsistent Service: Another customer shares a negative experience where their hair was not washed properly, and directions were not followed. Inconsistency in service quality can lead to dissatisfaction among customers and hinder the salon's reputation.
4. Hair Durability: A customer mentions that their and their daughter's hair did not last long after leaving the salon. This suggests that the hairstyle or treatment provided may not have been long-lasting or suited for their hair type.
5. Lack of attention to detail: A customer mentions that the stylist only washed the front of their head and disregarded their request for a deep conditioner. This suggests a lack of attention to detail and customer needs, which can result in unsatisfactory experiences.
6. Hair Damage and Dryness: A customer highlights that their hair was damaged and dry after leaving the salon. This indicates a potential lack of proper hair care techniques and products used by the salon.
7. Pricing: One customer mentions that they paid $110 for two people and felt that it wasn't worth the price. This suggests that the salon's pricing may not align with the quality or service provided, leading to dissatisfaction among customers.
In summary, Esther Dominican Hair Salon has several strengths, including excellent customer service, consistent results, short wait times, expertise in hair detangling, convenient hours, a local and convenient location, skilled stylists, and expertise in hair care. However, there are also weaknesses such as a language barrier, rude behavior, inconsistent service, lack of attention to detail, issues with hair durability, hair damage and dryness, and potentially overpricing. Addressing these weaknesses can help the salon improve its overall customer experience and reputation.
Best TL Reviews
GREAT EVERYBODY NICE AND I ALWAYS LOVE MY HAIR WHEN ITS FINISHED ???????? and sundaysss they opennn at a late time it’s perfect cause I’m always doing something late ????????
Wonderful service.... my daughter and myself are always happy with the results every time we get our hair done...
I love my hair every time. Esther and her team is so friendly clean and no long wait.
There's not a long wait and they Were able to detangle my hair without a whole lot of pain. I have chorus here I have been going natural for 7 years. My hair always comes out nice however I can only get my hair done once every other month if I don't want it to burn out. As with all Dominican salons the blow dryer is 200ﾟ plus so if you can't stand the heat stay out of the kitchen But I do like this salon it is local and convenient My hair is always shiny and lustrous.
horrible. the ladies who did my hair were so rude! they didn’t speak english so i tried my best to go with what they were doing. one lady pulled on my head so hard that i slightly moved, then she shoved my shoulder as if she knew me. she’s a stranger harassing me. i literally moved an inch. the hair didn’t even come out nice! today, there were only two women working. none of the two understood english whatsoever. so they were talking to me in their language with an attitude and i sat there looking so confused. again, they were extremely rude and i don’t recommend this place to anyone. Also, some sweet lady came in and tried to communicate with the women who was washing my hair, and they women just spoke in her language and signaled the sweet lady to the other working women and the other working women just spoke in her language again. this caused the sweet lady to leave without getting her hair done. poor lady. if i could rate this place zero stars, i would. they have no manners and are so rude. don’t put your hands on me if you don’t know who i am.
Been going here since I was 8 years old and it's always felt like home when I walked in! They have the best shampoo ladies always! An amazing deep conditioner that leaves your hair feeling soft and moisturized and the styles have always been on point and they last a good amount of time special thanks to my girl Esther!
Momma is simply the best. I've been going off on on for years. Don't go to just get your hair blown out tho. Let her do more. Let her take care of your hair. My daughter hair was really damaged from the summer. Each year she brings it right back. Only person I trust with scissors and our hair.
My daughter and I went. My daughter was happy with the woman that washed her hair, the woman that washed mine didn't do so good. The water was cold, and she kept it cold even after I asked her to warm it up. She only washed the front of my head, and I had to keep giving her direction. She tried detangling my 4c hair from root to tip, which irritated me, and doesn't work. I asked for a deep conditioner, which she ignored, although she said ok, I guess that was a language barrier. The woman that did my daughter's hair cut her hair instead of trimming it, and her straight style didn't last the commute from the shop to our home, which is a 5 minute drive. The woman that did my hair is extremely heavy handed. My curls didn't last the commute home, and my hair is dry as hell. I paid 110$ for the two of us, I would not recommend this shop, nor will we return.
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Esther dominican hair salon Info
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Cash-only
Today
Opening Hours
| Monday | 09:30 AM - 06:30 PM |
|---|---|
| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | 09:30 AM - 06:30 PM |
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