HERBAL NAIL SPA SCOTTSDALE

+1 480-725-8982

6590 N Scottsdale Rd STE 150, Scottsdale, AZ 85253 United States of America

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Quick Facts About HERBAL NAIL SPA SCOTTSDALE

Herbal Nail Spa in Scottsdale has several strengths that make it a popular choice among customers. Firstly, the quality of work and attention to detail is highly praised. Many customers mention that their nails are done perfectly and that the staff takes their time to ensure a satisfactory outcome. This is a major strength as it shows that the salon values the quality of their services and strives to provide the best results.

Another strength of Herbal Nail Spa is the friendliness of the staff. Many customers comment on how friendly and welcoming the staff members are. This creates a positive and comfortable atmosphere for customers, making their experience more enjoyable. The level of customer service is also highlighted, with the owner being particularly praised for valuing customer happiness and taking it seriously. This demonstrates a strong commitment to customer satisfaction, which is a valuable trait for a business.

Herbal Nail Spa also offers a rewards system, which is appreciated by customers. This system allows customers to accumulate points for each visit, which can then be redeemed for cash value on services. This not only incentivizes repeat business but also rewards loyal customers. Complimentary drinks and the option to purchase wine are also mentioned as positive features of the salon, adding to the overall experience and customer satisfaction.

The modern but relaxing atmosphere of the salon is also mentioned as a strength. This balance of a contemporary environment while still providing a calming ambience is highly valued by customers. It allows them to enjoy their time in the salon and adds to the overall experience. The positive atmosphere is further enhanced by friendly and energetic staff members who create a pleasant environment for customers.

Furthermore, Herbal Nail Spa has proven to be receptive to customer feedback and willing to make amends in the event of a negative experience. One reviewer mentioned having a bad experience initially but was impressed with the owner's effort to make it right. This willingness to rectify mistakes and ensure customer satisfaction is a commendable strength for the salon.

Despite the positive aspects, there are a few potential weaknesses mentioned in the comments. One customer mentions a potential issue with fixing problems, but they weren't sure about the timeframe for rectification. This uncertainty could be a minor drawback as customers might prefer clearer guidelines regarding the salon's policy for fixing issues.

Additionally, while most reviews are overwhelmingly positive, there is one negative comment about a terrible experience. However, it is important to note that the owner reached out to make it right, indicating a commitment to resolving any problems that arise. This demonstrates a willingness to address and learn from mistakes, turning a potential weakness into an opportunity for growth.

In conclusion, Herbal Nail Spa in Scottsdale has several strengths that contribute to its positive reputation. These include the quality of work, friendliness of staff, rewards system, modern but relaxing atmosphere, and responsiveness to customer feedback. While there may be a few potential weaknesses, such as uncertainty regarding problem fixing and occasional negative experiences, the overall strengths outweigh these drawbacks. Herbal Nail Spa is highly praised by customers for its exceptional service and customer satisfaction.

Best TL Reviews

I have been coming to this nail salon for years and I am always very pleased with the quality of work and the friendliness of the staff. The owner is also very kind and takes customer happiness seriously and values quality as well. They have a rewards system so you get points for each visit that can redeemed into a cash value on your services. They also offer complimentary drinks and have wine for purchase as well. It’s a very modern but relaxing atmosphere and I enjoy the time I’m in the salon! The only way I would stop coming here is if they closed or I moved to a new city!

i went here for the first time and had an amazing experience!! everyone was super friendly and Joyce did a french tip gel manicure for me. she was so sweet and the atmosphere was really nice. she took her time on my nails and paid really close attention to detail to make sure they were perfect. i will definitely come back! :)

I've been coming to herbal nail Scottsdale for many years and my overall experience has been positive. Staff is friendly the salon is clean and well maintained. They will fix problems I believe within 10 days but I could be wrong. Please call to confirm. The manager or the owner (Rinal?) is very friendly and always has nice creative nails to show me and is willing to correct unsatisfactory job as long as you're reasonable. Joyce is good at liquid gel and design nails. I heard AJ also does design but i personally haven't had her, so I can't comment.

My daughter and I have established a monthly mommy daughter day where we enjoy lunch and then get pedicures. We had not found a regular nail salon to go to until today. Briana and Kaye had great energy and they were super awesome with my daughter who tends to be very chatty. We will definitely be back.

We were in the Scottsdale area when we decided to visit this location. Took appointment 2 hours prior. Exceptional service and great relaxing atmosphere. Reception was very welcoming. Staff really know what they are doing. Final result was of very high quality. We are very pleased with the service provided, will visit back once we get chance.

I had a mani pedi And a full St. of nails Brian did my nails and was truly extraordinary! The young man who did my pedicure was also fabulous. I am just visiting however prior to departing I will see them again, they were fabulous and the whole process took an hour and 25 minutes. I am extremely happy!???? thank you guys for a job beyond well done!

I went here a little before Christmas and had a terrible experience but the owner reached out to make it right and this second experience was a lot better. Aj did my nails and she took the time and care to shape each nail, she even patched up my actual nail because it had chipped and in the previous experience that nail tech did not do that. I appreciate that they chose to make it right

Kai Was my nail technician. Linda did my pedicure. They were both amazing. Very attentive to detail and very very personable and kind. I can’t wait to go back again. I highly highly recommend Kai if you want somebody who is very focused on detail. If you want an amazing pedicure ask for Linda.