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Lil' Boutique Nail Care, LLC

+1 610-543-1475
14 Park Ave, Swarthmore, PA 19081 United States of America
Open Today: 09:30 AM - 07:30 PM

Quick Facts About Lil' Boutique Nail Care, LLC

Strengths: 1. Positive customer reviews: Many customers praise the staff and their skills, emphasizing their friendliness, talent, and attention to detail. This indicates that Lil' Boutique Nail Care, LLC has a strong customer base and is capable of delivering satisfactory services. 2. Attention to cleanliness: Multiple customers mention that the salon is well-maintained, clean, and manicured. This shows that the company prioritizes hygiene and provides a comfortable environment for customers. 3. Skilled nail artists: Customers express satisfaction with the nail art and designs provided by the staff, specifically mentioning the artistic skills of Zach. Having talented nail artists can be a significant strength for the salon, attracting customers who are interested in unique and creative nail designs. 4. Patience and kindness towards children: One customer appreciates the patience and kindness exhibited by the staff towards their children. This indicates that Lil' Boutique Nail Care, LLC has a friendly and accommodating approach towards customers of all ages. 5. Welcoming and familial atmosphere: Customers mention feeling part of the family and appreciate the warm greetings from the staff. Creating a welcoming and friendly atmosphere can help to build strong customer relationships and ensure repeat business.
Weaknesses: 1. Rushed service: One customer mentions feeling rushed during their visit, from the initial phone call to their nail service. This suggests that the salon may struggle with time management and may prioritize quantity over quality, which can lead to customer dissatisfaction. 2. Lack of professionalism: A customer notes that the technician was yawning throughout their service, which they found unprofessional. This implies that there may be some lapses in professionalism within the salon, which can negatively impact the overall customer experience. 3. Inconsistency in service quality: While some customers had positive experiences, there are also negative reviews. One customer mentions being unhappy with their nails and the lack of included services despite paying a significant amount. This inconsistency in service quality can lead to a lack of trust and may discourage potential customers from visiting the salon. 4. Limited services: Specific services like exfoliation and leg massage were not provided to a customer, despite their expectations based on the price they paid. This indicates that the salon might have limitations in terms of available services or might not effectively communicate the scope of the services provided. 5. Response to negative feedback: Lil' Boutique Nail Care, LLC did not respond to the negative feedback from the unhappy customer. This lack of response can further damage the salon's reputation and deter potential customers.
In conclusion, Lil' Boutique Nail Care, LLC has strengths in positive customer reviews, cleanliness, skilled nail artists, patience towards children, and a welcoming atmosphere. However, there are weaknesses in rushed service, lack of professionalism, inconsistency in service quality, limited services, and a lack of response to negative feedback. Addressing these weaknesses would be beneficial in improving customer satisfaction and attracting new customers to the salon.


Best TL Reviews

Very disappointed in this place. I was here one time prior and had a great experience. Before coming here, I called to see if they were available for a pedicure and they told me to come in immediately so I did. Once I got there, I felt immediately rushed. The nail tech who was cleaning my toes was sloppy and seemed to be rushing. I understand I didn't have an appointment but I would rather not come in than to feel like a time burden. She moved so fast between cutting and cleaning and filing. After she was done, they placed me on the drying chair for my toes and was just reflecting on my experience here. I was actually going to write a better review until a guy told me I was "good to go" (again with the rushing). I wasn't in anyone's way, if he wanted me to pay he could have said that. There was literally 2 people in there and it was not busy..maybe they had a couple of appointments after but it was just horrible. I still tipped well as I usually do but will not be back.
Everyone there is so nice. i used to get my nails done here and went back today for the first time in a while and i have never been happier. Alan did such a great job with my nails and was so delicate. I have found my new nail place for a while. thank you
I have been here twice now with my kids and they are all wonderful. They do a great job on my gel manicure and are so patient and kind to my kids.
My 10-year-old daughter went here today for her first time getting her nails done professionally and they did an amazing job went above and beyond to make her nails so beautiful we absolutely love it and we will be back!!
SO HAPPY finding Lil Nail Boutique! Zach and his staff are so amazing! Zach is a true artist when it comes to nail designs! I am blown away by his skills with nail art and his patience to make sure every nail and design are perfect without it looking rushed or sloppy! You can tell he really cares about his clients and loves what he does! Thank you so much Zach! I will definitely be a forever client! ????????
Zach and team are beyond amazing! the second you walk in you feel part of the family.. they greet you like they’ve known you forever! i’ve never left unhappy they aim to please! if you have an idea in mind or a photo they will go over and beyond to execute! extreme talent!! Lily is my favorite tech and she’s thorough and cares! Highly recommend!!
Zach and his staff very friendly make you feel very comfortable. Zach took his time with me and made me feel good.The salon is extremely manicured and very clean that is a plus for me.
So glad I found on goggle with great reviews I give it a five star. My nails and toes look amazing.
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im sorry to say but my experience at this nail salon was horrible. I payed $100 dollars for a pedicure and gel acrylic nails with (that came with no exfoliation or leg massage) also the lady was yawning the entire time I was there which I thought was unprofessional and I'm super unhappy with my nails.

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Lil' Boutique Nail Care, LLC Info

Amenities

Health & safety
  • Appointment required
  • Mask required
  • Temperature check required
  • Staff wear masks
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Restroom
Planning
  • Appointments recommended
Payments
  • Debit cards

Today

Opening Hours

Monday 09:30 AM - 07:30 PM
Tuesday Closed
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:30 AM - 07:00 PM
Sunday 10:30 AM - 06:00 PM

How to go there

Location