Quick Facts About Woodstock Hair Salon and Spa
Woodstock Hair Salon and Spa has several strengths that contribute to its positive reputation. Firstly, many customers appreciate the exceptional service they receive for both hair and nail treatments. The staff members are friendly and welcoming, making clients feel comfortable and loved during their visit. This creates a pleasant and relaxing atmosphere, allowing customers to enjoy their pampering experience.
Another strength of Woodstock Hair Salon and Spa is the attention to detail shown by the hairstylists. They take their time and make an effort to understand their clients' desires, ensuring that they deliver the desired outcome. Whether it is a simple hair wash or a complete hair makeover, the hairstylists at this salon consistently exceed customers' expectations.
The salon's commitment to customer satisfaction is evident in the positive review from a customer who had damaged hair. Despite having been to six salons before, they decided to give Woodstock Hair Salon and Spa a try based on a friend's recommendation. The hairstylist, Cindy, not only fixed their damaged hair but also exceeded their expectations. This level of dedication and skill is a significant strength of the salon.
Additionally, Woodstock Hair Salon and Spa has a specialized expertise in managing and cutting curly hair. A customer of Puerto Rican descent emphasizes this strength and praises Cindy for being the only stylist who has been able to successfully handle their curly hair. This level of skill and understanding demonstrates the salon's ability to cater to a diverse range of hair types and textures.
The positive reviews also highlight the salon's exceptional customer service. Cindy, one of the stylists, is commended for her professionalism and flexibility. Despite a scheduling mishap, she graciously accommodated the customer and made them feel at ease. The willingness to rectify any issues and provide a positive experience shows that the salon values its customers and prioritizes their happiness.
Furthermore, the nail services at Woodstock Hair Salon and Spa also receive praise. Customers admire the expertise of the nail technicians and compliment them for providing the best massage they have ever had. The salon is noted to have reasonable prices, making it accessible to a wide range of customers. The tranquil and peaceful atmosphere further adds to the overall positive experience.
However, it is essential to address the weaknesses of Woodstock Hair Salon and Spa as well. One customer complains about the salon's inability to handle curly hair properly. They mention a lack of knowledge and expertise when it comes to cutting and styling curly hair. This highlights an area where the salon needs improvement in order to satisfy all customers, regardless of hair texture or type.
There are also a few negative comments about the quality of service received. Some customers express disappointment with the haircuts they received, stating that it was rushed and resulted in split ends. There are complaints about the excessive time spent straightening curly hair and not enough time devoted to cutting and styling. These reviews indicate a need for improvement in terms of time management and attention to detail.
Additionally, one customer mentions a negative interaction with the owner, describing their response as embarrassing and unprofessional. While this appears to be an isolated incident, it serves as a reminder that maintaining professionalism and handling customer complaints effectively is crucial for any business.
In conclusion, Woodstock Hair Salon and Spa has several strengths that contribute to its positive reputation. These include exceptional service, attention to detail, expertise in managing curly hair, and a commitment to customer satisfaction. However, there are areas for improvement such as better handling of curly hair, ensuring quality haircuts, and addressing customer complaints professionally. By addressing these weaknesses, Woodstock Hair Salon and Spa can continue to provide outstanding service and maintain its reputation as a top salon and spa destination.
Best TL Reviews
I have been going here for three years now and it is the best service I have received for both my hair and nails. The workers make you feel so welcomed, comfortable, and loved. The hairstylist takes their time and always asks me what I want and I would simply just go there to get my hair washed by them. This salon is always a remarkable experience. Go here if you want to get pampered and come out feeling fresh and pretty!
I love the experience I had at the salon they did everything I needed them to do, I had very long hair and it had been sometime since I had gotten it cut and styled and Cindy just exceeded my expectations. I have been to six salons around Duluth area and decided to give this one in Woodstock a try because my friend lived up here and told me great things about this place. Now every time I go get my hair done I drive an hour down to the salon, THANK YOU so much Cindy and the others for fixing what I thought could not be done to my damaged hair !
DO NOT GO HERE IF YOU WANT A PROFESSIONAL CUT (ESPECIALLY IF YOU HAVE CURLY HAIR) I had scheduled appointments for myself and my partner. Was told both of us could be seen at 3:30. Arrived 5 mins early, only to wait until 3:45 for just ONE of us to be taken back. My partner has long curly hair (he had washed and combed through his whole head to make it easier on the stylist). No one ever asked about our hair texture or length prior to our appointment. If I had realized that this salon discriminates against curly hair, we would not have come here. The comments and lack of knowledge for how to cut hair was appalling. Not to mention, the stylist USED A DIRTY HAIRBRUSH. Was covered in hair. Following the first haircut, I chose not to continue with my appointment. (The stylist did not miss another appointment as I was supposed to be her other appointment). Especially since at this point it was 4:30 and I had other things to do. The stylist was nice but clearly does not know how to cut hair. And the nasty response from the owner, very embarrassing and unprofessional. My partner had been to this salon before and had a lovely experience. But after an extremely poor time, we need to share in hopes to avoid this in the future for other patrons.
Cindy is our "Family Stylist"! She's been doing my hair, my daughters and my six-year-old granddaughter for the last four years and would not change her for anyone in this world. We are Puerto Rican Descent and Cindy has been the ONLY stylist that's been able to manage our curly hairs!!! :-)
I have seen Cindy twice now. The first time she got me in same day when I decided to cut my hair on a whim. She worked quickly and efficiently and styled my hair quickly too! The second time was today! We had an appointment for 2:15... I thought it was for 12:30 and she very graciously squeezed me in. It was totally my error and she was so kind to adjust and made me feel like it was no big deal. I don’t ever get my hair cut regularly because I haven’t found the stylist that I care to visit more than once, but that has changed! I am now getting regular 3-6 month hair cuts and taking better care of my hair because of Cindy. Thank you!!!
Promised me they could trim curly hair. Hair stylist said she had never cut hair as long as mine. Ended up taking a hot
Iron and straightening my 2A curls. 55dollars for A waste of time. Split ends everywhere
I showed up after I had already combed all the knots out of my hair, pretty much still dripping wet. Just for her to straighten it and destroy 2 inches of random piece of my hair
Personal combing time:1 hour
Wait time: 15 minutes(I got there 5 minutes early for My appt)
Stylist Straightening my curly hair: 45 minutes
Cutting my hair: 25 seconds (I wish I was lying l)
Don’t come for hair
A truly remarkable experience. The nail technicians were fantastic, giving the best massage I have ever had. The prices are very reasonable and the atmosphere is peaceful. I highly recommend treating yourself to a wonderful experience at this hair & nail salon.
Cindy & Linda are the best in the business. I live in Roswell and travel to them to get my hair and nails done because I know I can trust them to do a great job. Even if I don’t love the results when they’re done (even though I always do) they offer the opportunity for me to come back and get it fixed for free. There’s no reason to not frequent a salon with a policy that puts their customers happiness above all else. Everyone in the shop is extremely friendly and professional. On top of all of that, it is the cleanest hair/nail salon in Woodstock - even by state standards. I’ve been coming to this salon for 3 years now and I don’t plan on switching things up anytime soon.
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Woodstock Hair Salon and Spa Info
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Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Appointments recommended
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Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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