Quick Facts About Pretty Nails
Pretty Nails Place, based on the comments provided, has several strengths as well as some weaknesses.
One of the main strengths of Pretty Nails Place is the consistent high-quality work provided by Kevin, who is mentioned by multiple commenters. Customers express satisfaction with his nail services, including the shape, color, and overall quality of the sets and fills. This indicates that Pretty Nails Place has skilled and talented technicians who are capable of delivering excellent results.
Another strength highlighted by a frequent client is the overall satisfaction and excitement customers feel after visiting the salon. The positive experience and continued patronage demonstrate that Pretty Nails Place consistently delivers nail services that meet or exceed customer expectations. This is crucial for maintaining a loyal customer base.
The cleanliness of the salon is also noted as a strength. Customers appreciate the fact that the salon is nice and clean, creating a pleasant environment for them to relax and enjoy their treatments. Additionally, the politeness and friendliness of the technicians are mentioned positively, indicating that the customer service aspect is also a strength at Pretty Nails Place.
However, there are a few weaknesses mentioned in the comments. One customer expresses a desire for better nail art services. They mention needing to do their own nail art at home because Pretty Nails Place does not excel in this area. This suggests that the salon may not have well-trained nail technicians who specialize in intricate designs or artistic techniques. It may benefit the salon to invest in additional training for their technicians or hire a specialist specifically for nail art.
Another weakness highlighted is a negative experience with old nail polish and rush service. A customer mentions the limited color options and the rushed service, which can contribute to a subpar experience. Additionally, issues with communication and understanding between the customer and technicians are mentioned. This indicates a possible language barrier or lack of clear communication, which could affect customer satisfaction.
One commenter had a negative experience with the salon, mentioning a poor job on their manicure and the refusal to redo or fix it. This highlights a weakness in the salon's customer service and willingness to rectify mistakes or address customer concerns. It is essential for Pretty Nails Place to provide excellent customer service and handle complaints effectively to maintain a positive reputation and retain customers.
Despite these weaknesses, there are also positive mentions of other services provided by Pretty Nails Place. One customer states that they have had enjoyable experiences with different services, particularly waxed eyebrows. This suggests that Pretty Nails Place offers a variety of spa services besides nail treatments and that customers generally have positive experiences with these other services.
Overall, Pretty Nails Place has strengths in terms of the consistent high-quality work provided by specific technicians, the cleanliness of the salon, and the friendly demeanor of the staff. However, there are weaknesses in the areas of nail art services, rush service, communication issues, and customer resolution. By addressing these weaknesses, Pretty Nails Place has the potential to further improve its reputation and customer satisfaction.
Best TL Reviews
I came to Pretty Nails for the first time back in 2018, and I’ve been coming here ever since. Kevin ALWAYS does an amazing job. The shape, the color, the quality of the sets and fills - top notch. I’ve tried other nail places in between here and there, but I always come back to Pretty Nails (specifically Kevin) because their work is better than the other places I’ve tried. I’ve had everything from ombré, marble, different designs, and just plain color. Always on point!
i have been a frequent client to this salon for about half a year now. every time i go i leave completely satisfied and excited about my nails. kevin is amazing at what he does and always impresses. i will continue going back!
Very nice and clean. Techs are nice. The only thing is I wish they did better nail art. I have to come home and do my own. At least one person should be schooled in this. But otherwise nice place.
Absolute worst experience, I've given them more than one chance both times I have been there ots been very disappointing. 1st of all their nail polishes are old, very few colors unless you get gel. They rush you and and most don't understand anything you're saying There is one older woman in particular that does a very poor job on polishing these are how my nails look just 2 days after my manicure that they refused to redo and fix
I thought my nails looked good until I left and looked at it at home. I got fake nails on my toe and it’s not even the same shape. It’s not square as it’s supposed to be. Seems like she cut more then she was supposed to. And she charged me 67$ not worth it. Never going back.
I took my boyfriend for mani pedis (i got acrylics and he just got his nails cleaned up). Everyone was fabulous, great service at a great price. I will definitely be back
Maricela did the brides nails and did an amazing job. Spent a good amount of time on her nails and let her pick her sent for the soak scrub mask and lotion. If every1 was like this I would give it a 5star. However none of the rest of us was offered the same option and felt like we were a little rushed through. I do have to say every1 was very nice and polite and the place is comfortable. It was also great to see good sanitation practices and steps were taken. I will be going back. :)
I have gone to this location for a multitude of different services and have always enjoyed my experience. I come in more frequently for waxed eyebrows than other services. Everyone is always polite, courteous and helpful. The manager is amazing and always professional. It’s a great environment, especially if you’re looking to find a new place for your spa services. I have been coming since 2017 and we are in 2023. Trust me, they will take care of you. Sometimes there is a wait which is to be expected in a GREAT service industry especially on weekends. I definitely recommend.
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Pretty Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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14. Customs Kutz