Beauty Max at Orange Park

+1 904-771-2828

6001 Argyle Forest Blvd, Jacksonville, FL 32244 United States of America

Open Today: -

Quick Facts About Beauty Max at Orange Park

Beauty Max at Orange Park Place has received consistently negative feedback regarding their customer service, hair and wig selection, and overall professionalism. These comments highlight several strengths and weaknesses of the store.

One of the main weaknesses identified by the commenters is the poor customer service. Many customers have complained about the owner and staff being rude, unhelpful, and making them feel unwelcome. The lack of assistance and the feeling of being a burden while in the store create a negative shopping experience for customers. Additionally, the commenters mention that the employees judge customers based on their appearance, which adds to the discomfort and dissatisfaction.

Another weakness mentioned is the hair and wig selection at Beauty Max. Multiple commenters express disappointment with the quality and variety of products available. One specific complaint is about the lace on the human hair lace wigs being terrible, rendering them unwearable. This indicates that the store may lack attention to product quality and providing a diverse range of options for customers.

The commenters also criticize the inconsistency in store hours. One person mentions that the store closed earlier than its posted closing time, causing frustration and inconvenience. Inconsistency in operating hours can lead to customer dissatisfaction and a lack of trust in the business.

The requirement to wear masks is mentioned by a commenter as a reason for choosing not to shop at Beauty Max. While public health guidelines may vary, the commenter states that they cannot comply with this requirement due to health concerns. This highlights a potential weakness for the store, as some customers may be discouraged from patronizing it due to their safety beliefs and preferences.

In terms of strengths, one commenter mentions that the lady at the register was satisfactory, which implies that there may be some positive interactions with individual employees at Beauty Max. However, this positive experience seems to be overshadowed by the overall negative customer service mentioned in the other feedback.

The main strength highlighted in the comments is the power of consumers to choose where they spend their money. Several comments express the sentiment that customers have the power to support businesses that value and appreciate them. This emphasizes the importance of customer satisfaction and respectful treatment in maintaining a successful business.

In conclusion, the feedback regarding Beauty Max at Orange Park Place consistently emphasizes the weaknesses of poor customer service, limited hair and wig selection, inconsistent store hours, and the requirement to wear masks. These weaknesses overshadow any potential strengths in the individual experiences of certain employees or the power of consumer choice. Addressing these weaknesses would be crucial for improving the reputation and success of Beauty Max.

Best TL Reviews

Horrible customer service. The owner is rude. The hair and wig selection is bad. Don’t come here. I purchased two human hair lace wigs one was about $200 the other was $300 plus. The hair quality was ok but the lace was so terrible they couldn’t be worn. Do not shop here

No one ask if they can help you and makes you feel like a bother that you even walk in the door !! If you want to feel the hair they yell at you !!! Worst customer service actually zero customer service !!! If they knew how to treat customers it could be a good store !!! I will never go back ! The people that work here look you up snd down like you are trash !

Simply put.......all of the reviews of this store are accurate. If you want to spend your money with ppl who don't care about you and judge you based on the color of your skin, then so be it! I will not. I work to hard for my coins and I refuse to give them to anyone who displays poor customer service, I don't owe you anything. We have to do better and it starts by not funding businesses who want to treat us like less than. Have a Blessed day!!

I do not understand why this store, is still in business! I do not believe in paying for bad & poor customer service. I will drive out of my way to locate

a beauty supply store, that will respect me and appreciate my business. The store owners/management are rude and respond to patrons as if they (the owners/management & employees) are doing you a favor. Ten minutes before closing time, that is posted on the door, the door is locked & they will tell you they are closed, ridiculous. How do you sell products to a particular group of humans, that you have a lack of respect for? This store does not deserve our business & money!

They people watched you touch everything in the store. Very unprofessional and not welcoming. The lady at the register was ok. Will not be returning

Absolutely not!!!! Their prices are inflated, plus the sales people follow customers around the store and speak to one another on walkies about what is being touched/looked at. I cannot understand why the owners would open a business that caters to a clientele that they don't want to patronize their business. I do not/will not spend a DIME of my money there. As consumers, we have a choice. I choose to purchase supplies where my money and I are valued and I am treated with respect.

On website says closes at 7pm on Sundays/came all the way over here and the door was locked 5 min before 6pm..crazy

Went in there was willing to spend over 300 dollars but the service wasn't good and they wanted to require mask to shop. Couldn't and will not comply because the mask is a hazard to my health, since they did discriminate against my safety and health went somewhere else for me and my family hair products