Quick Facts About Ocean Nails
Ocean Nails place has received a range of comments from customers, highlighting both the strengths and weaknesses of the salon. In order to provide a comprehensive analysis, each comment will be examined and the strengths and weaknesses associated with it will be identified.
The first comment states, "I’ve been going here for years and I will NEVER go anywhere else! they have ALWAYS squeezed me in last minute when I needed a quick polish change or fill which is awesome! Tina and T are amazing, so friendly and T is hilarious which makes the time there enjoyable!! Tina’s nail art is something I’ve never seen before she is AMAZING and can do EVERYTHING and more! there staff who I’ve also had nails done by are just as great! I would recommend this place to EVERYONE because you’ll never get nail service like this anywhere else around here!"
Strengths:
1) Excellent customer service: The salon is praised for accommodating customers and fitting them in for last-minute appointments.
2) Skilled and talented nail technicians: Tina and T are mentioned as being amazing and capable of performing a wide range of nail art.
3) Friendly atmosphere: The staff, including T, is noted for being friendly and making the experience enjoyable.
4) Variety of services: The comment mentions that Tina can do everything and more, implying that the salon offers a comprehensive range of nail services.
Weaknesses:
1) Limited availability: While the commenter praises the salon for squeezing them in last minute, this may indicate that the salon is often booked and availability may be a challenge.
2) Limited information on other staff: While Tina and T are mentioned specifically, the comment does not provide information about the other staff members' skills or abilities, making it difficult to assess the consistency of the quality of service across the entire team.
The second comment states, "Thank you so much Tee! If you decide to go here ask for him. We always have great conversations and just laugh. He really knows what he’s doing and will help you if you need it when choosing designs, color, or shape."
Strengths:
1) Excellent customer service: The commenter expresses gratitude towards Tee for providing a positive experience with great conversations and laughter.
2) Knowledgeable staff: Tee is mentioned as being knowledgeable and able to assist customers in making choices regarding designs, colors, and shapes.
Weaknesses:
1) Limited information about other staff members: While Tee is praised, the comment does not provide information about the skills or abilities of other staff members, making it difficult to assess the consistency of the quality of service across the entire team.
The third comment states, "I just had the WORST experience EVER in my entire life here. I came here to just add WHITE NAIL POLISH to make my nails look French. NO REFILL, NO NEW SET. JUST ADD WHITE NAIL POLISH and they had the AUDACITY to charge me $30!! talk about highway robbery!! I WILL NEVER GO BACK to this place. I highly recommend you asking how much the service will cost you before you get ANYTHING done!!!"
Strengths:
None mentioned in this comment.
Weaknesses:
1) Pricing transparency: The commenter expresses frustration with the lack of transparency regarding pricing. It is important for salons to clearly communicate the cost of services to customers to avoid misunderstandings and negative experiences.
The fourth comment states, "I’ve come here a few times to do my gel filling manicure and gel pedicure. Katy is usually the one who services me and has done an 'OK' job. Today, I asked her if she can do Ombré white nails, and showed her a picture of what I wanted. She said 'sure, ombré, no problem, I can do that.' She proceeds to apply the white nail polish onto my nails with a sponge. I found it odd but figured she had to go through a process before I could judge. The end result looked like someone splattered nail polish onto them. It looked nothing like the picture. So I told her that I didn’t like it, and that it didn’t look ombré and showed her the picture again. She says with an attitude 'that’s airbrush, we don’t do that. I thought you knew this'. Seriously!? YOU told me you could do it! I proceeded to tell her to change it because I didn’t like it and do just French instead. Her and the owner Tina start speaking in their language and she continues to mumble under her breath with attitude 'I thought you knew we don’t do this'. Like I’m supposed to magically know what her skills are?! It’s the audacity of the attitude that really got to me. $55 service of false pretenses and attitude? No thanks!"
Strengths:
None mentioned in this comment.
Weaknesses:
1) Poor communication: The commenter describes a lack of clear communication between them and the nail technician, Katy, regarding their desired nail design.
2) Inconsistent service: While the commenter acknowledges that Katy usually does an "OK" job, the experience described in this comment suggests inconsistency in the quality of service.
3) Unprofessional behavior: The commenter expresses disappointment with the attitude displayed by Katy and the owner, Tina, in response to their dissatisfaction. This behavior reflects negatively on the salon's professionalism.
The fifth comment states, "I love Ocean Nails. I have been coming here for a couple months now and Velouria is always my go-to girl. She is super friendly and nice, and she really knows how to do her job! My pedicures always look so good thanks to her. Definitely will always book with Velouria!"
Strengths:
1) Excellent customer service: The commenter expresses satisfaction with Velouria's friendliness and professionalism.
2) Skilled and knowledgeable staff: Velouria is praised for her ability to perform pedicures that consistently meet the commenter's expectations.
Weaknesses:
1) Limited information about other staff members: While Velouria is praised, the comment does not provide information about the skills or abilities of other staff members, making it difficult to assess the consistency of the quality of service across the entire team.
The sixth comment states, "Loved my pedicure, I have special toenails that must be done just right, and the technician I had (with the red hair) listened closely to my needs and made sure that I was happy with the result. Totally coming back!"
Strengths:
1) Excellent customer service: The commenter expresses satisfaction with the technician who listened carefully to their needs and ensured their satisfaction.
2) Attention to specific requirements: The commenter mentions that they have special toenails that require special care and the technician was able to fulfill their needs.
Weaknesses:
None mentioned in this comment.
The seventh comment states, "I’d give it a 0, but her shaping wasn’t horrible. There is nail polish all over my skin and she’s like 'it will come off when you take a shower' and IT DIDN'T. Charged me $35 extra for coffin and a little bit longer nails, not even crazy long. I’ve been to a lot of nail salons and this one is bottom on the barrel for me!"
Strengths:
None mentioned in this comment.
Weaknesses:
1) Inadequate cleanup: The commenter expresses dissatisfaction with the cleanliness of the nail polish application, stating that it was left on their skin and did not come off after showering.
2) Unreasonable pricing: The commenter raises concerns about being charged extra for coffin-shaped nails and slightly longer nails, which they feel was excessive.
3) Lower quality compared to other salons: The commenter indicates that they feel this salon is the worst they have encountered compared to others they have visited.
The eighth comment states, "Tina is super talented. She takes her time, and her designs are amazing. Have not been disappointed EVER in over 12 years that both my daughter and myself have been going here! I always get compliments wherever I go about my nails. Five stars isn’t enough!"
Strengths:
1) Talented staff: Tina is praised for her talent and ability to create amazing designs.
2) Consistent quality: The commenter states that they have never been disappointed in the over 12 years that they and their daughter have been going to the salon.
3) Positive feedback: The commenter receives compliments on their nails, indicating that Tina's work is well-regarded by others.
Weaknesses:
1) Limited information about other staff members: While Tina is praised, the comment does not provide information about the skills or abilities of other staff members, making it difficult to assess the consistency of the quality of service across the entire team.
In conclusion, the strengths and weaknesses of Ocean Nails place can be summarized as follows:
Strengths:
1) Excellent customer service
2) Skilled and talented nail technicians
3) Friendly atmosphere
4) Variety of services
5) Knowledgeable and friendly staff members
6) Attention to specific requirements
7) Consistent quality in some cases
Weaknesses:
1) Limited availability
2) Limited information on other staff members
3) Lack of pricing transparency
4) Poor communication
5) Inconsistent service
6) Unprofessional behavior
7) Inadequate cleanup
8) Unreasonable pricing
9) Lower quality compared to other salons
These strengths and weaknesses highlight important aspects of Ocean Nails place that potential customers should consider when deciding whether or not to visit the salon.
Best TL Reviews
I’ve been going here for years and I will NEVER go anywhere else! they have ALWAYS squeezed me in last minute when I needed a quick polish change or fill which is awesome! Tina and T are amazing, so friendly and T is hilarious which makes the time there enjoyable!! Tina’s nail art is something I’ve never seen before she is AMAZING and can do EVERYTHING and more! there staff who I’ve also had nails done by are just as great! i would recommend this place to EVERYONE because you’ll never get nail service like this anywhere else around here!
Thank you so much Tee! If you decide to go here ask for him. We always have great conversations and just laugh. He really knows what he’s doing and will help you if you need it when choosing designs, color or shape. ????
I just had the WORST experience EVER in my entire life here. I came here to just add WHITE NAIL POLISH to make my nails look French. NO REFILL, NO NEW SET. JUST ADD WHITE NAIL POLISH and they had the AUDACITY to charge me $30!! talk about highway robbery!! I WILL NEVER GO BACK to this place. I highly recommend you asking how much the service will cost you before you get ANYTHING done!!!
I’ve come here a few times to do my gel filling manicure and gel pedicure. Katy is usually the one who services me and has done an “OK” job. Today, I asked her if she can do Ombré white nails, and showed her a picture of what I wanted. She said “sure, ombré, no problem, I can do that”. I’ve never had ombré done, so was not familiar with the process. She proceeds to apply the white nail polish onto my nails with a sponge. I found it odd but figured she had to go through a process before I could judge. The end result looked like someone splattered nail polish onto them. It looked nothing like the picture. So I told her that I didn’t like it, and that it didn’t look ombré and showed her the picture again. She says with an attitude “that’s airbrush, we don’t do that. I thought you knew this”. Seriously!? YOU told me you could do it! I proceeded to tell her to change it, because I didn’t like it and do just French instead. Her and the owner Tina start speaking in their language and she continues to mumble under her breath with attitude “I thought you knew we don’t do this”. Like I’m supposed to magically know what her skills are?! It’s the audacity of the attitude that really got to me. $55 service of false pretenses and attitude? No thanks!
I love Ocean Nails. I have been coming here for a couple months now and Velouria is always my go to girl. She is super friendly and nice and she really knows how to do her job! My pedicures always look so good thanks to her <3 Definitely will always book with Velouria!
Loved my pedicure, I have special toenails that must be done just right, and the technician I had (with the red hair) listened closely to my needs and made sure that I was happy with the result. ???? totally coming back!
I’d give it a 0 but her shaping wasnt horrible. There nail polish all over my skin and she’s like “it will come off when you take a shower” and IT DIDNT ???? charged me $35 extra for coffin and a little bit longer nails not even crazy long. I’ve been to a lot of nail salons and this one is bottom on the barrel for me !
Tina is super talented. She takes her time and her designs are amazing. Have not been disappointed EVER in over 12 years that both my daughter and myself have been going here! I always get compliments where ever I go about my nails. Five stars isn’t enough!
Ocean Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
12. Family Market