Saddleback Market

+1 661-264-2904

17051 E Ave O, Palmdale, CA 93591 United States of America

Open Today: -

Quick Facts About Saddleback Market

Saddleback Market place, based on the comments provided, has both strengths and weaknesses. In terms of strengths, one of the positive aspects highlighted by customers is the friendliness and helpfulness of the cashiers. This indicates that the store places importance on customer service and creating a positive atmosphere for shoppers. Additionally, the new gas station attendant mentioned in one of the comments is praised for being polite and helpful, which further contributes to a positive shopping experience.

Another strength mentioned is the affordability and variety of products. The comment about cheap propane tanks and a great selection of items indicates that Saddleback Market place offers competitive prices and a wide range of options for shoppers. This can be a major advantage for customers looking for convenience and affordability.

The availability of the store manager or owner is seen as another strength. The fact that the manager is willing to interrupt his lunch break to assist customers shows that there is a level of dedication and commitment to customer service. This can contribute to a more efficient and pleasant shopping experience, as customers do not have to search for assistance or wait for someone to attend to them at the register.

On the other hand, there are several weaknesses highlighted in the comments. One common issue mentioned is the quality of fresh produce. Comments indicate that fruits and vegetables are not always in good condition and sometimes expired. This can be a significant concern for customers who value freshness and are particular about the quality of their groceries.

Another weakness highlighted is the treatment of employees. One commenter mentions being wrongfully terminated without explanation and alleges that another employee lied to protect someone else. This creates a negative perception of the store's management and possibly the work environment. The mention of expired meat and previous experiences with expired chicken further raises concerns about food safety practices.

Another weakness mentioned is the higher prices at Saddleback Market place compared to larger stores. Although convenience is emphasized, customers express dissatisfaction with the prices and the perception that the store charges more for certain items. This can be a deterrent for customers who are price-conscious and prefer to shop for their groceries elsewhere.

The lack of enthusiasm and friendliness displayed by some employees is also seen as a weakness. Non-smiling, unhelpful, and unfriendly staff can negatively impact customer satisfaction and the overall impression of the store. However, it is important to note that one employee, the night time employee, is praised for his efficiency and helpfulness, indicating that there are shining examples among the staff.

In conclusion, Saddleback Market place has strengths such as friendly cashiers, affordability, a wide variety of products, and accessible management. However, there are weaknesses such as issues with product quality, employee treatment, higher prices, and a lack of enthusiasm among some staff members. Addressing these weaknesses could improve the overall shopping experience and customer satisfaction at the store.

Best TL Reviews

Last time I was there I had a bad experience with o e of the cashiers. She was tall and on the gas station side. I haven't seen her in a while but I specifically told her what I wanted like 3 different times and how I wanted it. Still she did it the wrong way on every occasion and then was rude about it. Even said I still had to pay for her mistakes because it was lottery and she couldn't return lotto stuff. But whatever glad I don't see her anymore. The new guy on the gas side at pm hours is super nice, helpful and polite. The girl on food side is always nice, never has an attitude and it's just a way better atmosphere going into that store now. Glad they made improvements where needed to be. The owner of the store or manager even got up out of his lunch to help. Which is awesome. Love how someone is always at the register and you don't have to hunt someone down or wait for them to walk to the register from wherever they are.

The cashier's were friendly and helpful. I'm not from this area but they sure treated me right. Propane tanks were cheap and they have a great selection of items for a store their size. Gas pumps are not so easily accessed in a bigger motorhome but doable with a little bit of maneuvering.

I worked here for a week was fired after not even being told why I guess u could say wrongful termination then I later learned that Maria lied me to save one of the other employees. I confronted the owner whom hired me at the time after calling multiple times and visiting to see why I was not on the schedule the following week everyone looked with their heads down as if I had done something then he lied and said he tried to contact me which was a lie . The veggies and fruits are not always good sometimes expired and I know that some of the meat they cook is expired. Not sure if they still have grilled chicken but that use to be expired as well when I worked there I was told to go get a bucket of chicken from the walk in upon retrieving it I noticed it had a sour smell I told the cook and he said it’s ok and still cooked it .. it had been sitting in there for days and I’m no expert but I know thawed chicken can not just sit in the fridge for a long time. Just a heads up they want the works to not talk that’s why everyone is so silent and looks like they don’t enjoy working there.

Local store in lake la when you cant get to big town to shop,but watch out for the sales it means experation date are near the end.also this store prices are a lot higher.l like to get the fast food.

Some of the best fried chicken around...????

They will not take any money if it looks old

Love the place , everyone is nice and its convenient! Has a gas station and grocery side!!! Love love!! People complain about prices a lot but its convenient if you dont like it go ahead and go down the hill and spend more in gas to get what you need! The workers put up with a lot of rude customers and that's the only time they get rude , they need to remember they have the right to refuse service to anyone !!!! The customer is not always right ! I've seen the customers come in and be racist about the owners and that is not right! So remember we ALL have rights here in America and they are Americans now so treat people with respect and it will be given to you as well!

Prices are way too high produce is old most products are expired or just about to expire. Employees do not seem happy and it projects onto the customer. No one smiles they are not helpful or friendly to customers. But they do have a lot of choices good store, liquor store, gas station, deli, and they are open 24/7. The night time guy is awesome he's fast and gets things right the first time. I don't know his name or I would acknowledge him but he is an asset to the store and the other employees should follow his lead they could learn a lot from him.