Quick Facts About Elegant Nails II
Elegant Nails II has received both positive and negative comments, which provide insight into the strengths and weaknesses of the establishment. In this analysis, we will explore the strengths and weaknesses of Elegant Nails II based on the comments provided.
Starting with the strengths, the first comment highlights the excellent service and pedicure received. The customer was especially impressed with the individually packaged scrub and massage products, emphasizing the salon's commitment to hygiene and preventing contamination. This attention to detail in ensuring a clean and safe environment is a significant strength of Elegant Nails II. It shows that the salon prioritizes the health and satisfaction of its customers.
Another positive comment praises the prompt service and ability to deliver the desired nail design. The customer specifically mentions walking out with beautiful nails just 50 minutes after arrival, indicating that the salon values efficiency and customer satisfaction. Quick service is undoubtedly a strength, as it allows customers to save time and provides a convenient experience.
The third positive comment expresses loyalty to Elegant Nails II, with the customer stating that they do not go anywhere else for their nails. This loyalty indicates a consistent positive experience, showcasing the salon's ability to create customer satisfaction and build a loyal customer base. Establishing a loyal customer base is crucial for any business and is a definite strength of Elegant Nails II.
Moving on to the weaknesses, the negative comment expresses disappointment with the quality of service received. The customer complains that their gel polish started peeling after only three days, which is an unacceptable outcome. Additionally, the customer states that their toes are peeling as well. This suggests that the salon may lack attention to detail or expertise in providing long-lasting nail services. Inconsistency and poor longevity of nail treatments are significant weaknesses and can lead to dissatisfied customers and negative word-of-mouth.
Another negative comment describes a bad experience with a particular nail technician. The customer recounts a lack of attention to detail, rudeness, and a rushed service. Furthermore, they mention that the technician was talking on the phone throughout the appointment, which indicates unprofessional behavior. This comment highlights a weakness in employee professionalism and proper customer service. A single bad experience can significantly impact a customer's perception of a salon, potentially leading to lost business.
The third negative comment details a particularly poor manicure and pedicure experience. The customer mentions bleeding toes, burning sensations from filing, mismatched nail polish, and nails that look like press-ons. This comment highlights a lack of precision and attention to customer comfort during services, resulting in a subpar outcome. Such negative experiences can severely damage the salon's reputation and deter potential customers.
One strength mentioned in the comments is the great job done by a specific nail technician, Miata. This comment reflects the skill and expertise of individual technicians working at Elegant Nails II. A professional and talented team is undoubtedly a strength for any salon, as it ensures consistent and quality services.
Lastly, a positive comment praises the friendly and clean environment of Elegant Nails II. The friendliness of the staff and the cleanliness of the salon are essential strengths that contribute to a positive customer experience. A welcoming atmosphere makes customers feel comfortable and valued, leading to increased satisfaction and likelihood of return visits.
In conclusion, Elegant Nails II has several strengths, including a commitment to hygiene, prompt service, building customer loyalty, and employing skilled technicians. However, there are weaknesses related to inconsistent service, poor attention to detail, unprofessional behavior, and a lack of precision. Addressing these weaknesses will be crucial in order to improve overall customer satisfaction and maintain a positive reputation.
Best TL Reviews
I was very happy with the service and my pedicure. I splurged and got the $60 pedicure because it had been since last fall. Besides the great massage, what really impressed me was that the scrub and massage products used were individually packaged, so there was no contamination. I will definitely go back!
Had a great experience here! Walked in and was immediately sat. Asked for Pink & White Ombré SNS and they delivered! Walked out with beautiful nails 50 minutes later!
Very happy with my mani and pedi! I don’t go anywhere else for my nails!
I've been to alot of nail salons across the US and this one has got to be the worst. It's only been 3 days and my gel polish is peeling that should never happen! Also my toes are already peeling and that's not right either especially for the prices they charge. Will never recommend anyone here or go here again!
Great service. Miata my nail tech did a great job. Always a treat to go there
I’ve had a few good experiences here but one bad experience will make me not want to return. I had to ask the lady doing my nails to fix my thumb nail about 4 times and it still didn’t look right. She was rude and talking on the phone the whole time and was rushing through my nails and seemed like she didn’t care and wasn’t paying a lot of attention. Some of my nails are longer than the others and my right thumb nail still doesn’t look right. It would be an easy fix just to file it and make it match my right thumb but she didn’t seem to care. I always tip but she didn’t get a tip from me. Maybe if she would’ve acted like she cared and fixed my problem she would’ve gotten a tip.
Was here once before and got sns, came out pretty. This time… worst manicure and pedicure I’ve ever had!!! Toes were cut and bleeding, all 10 fingers burning from harsh filing ( the skin???), nail polish on toes and fingers didn’t match. Finger’s look like press on nails, soooo upset!! Was treating myself for a special weekend, now I’ll be hiding my hands and NOT wearing sandals. Never again!!
Done a great job. Prices are awesome. They greet you as soon as you walk in. My wait wasn't but a couple minutes. Very friendly and clean.
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Elegant Nails II Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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Location
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