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TD Nails

+1 260-920-1270
514 N Grandstaff Dr #1660, Auburn, IN 46706 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About TD Nails

TD Nails place receives mixed reviews from customers, with both strengths and weaknesses evident in the comments provided. In this analysis, we will explore the strengths and weaknesses of TD Nails place based on the feedback provided.
Starting with the weaknesses, one recurring complaint is the rudeness and disrespect exhibited by the staff. Customers have expressed their dissatisfaction with the way they were treated, stating that the employees were rude and disrespectful. This can significantly impact the overall experience for customers and may deter them from returning. It is important for businesses to prioritize customer service and ensure that all clients are treated with respect and courtesy.
Another weakness mentioned is the inconsistency in the quality of service. While some customers have had positive experiences, others have expressed dissatisfaction with the quality of the work. Complaints include crooked and sloppy nail work, nails not lasting, and incorrect color choices. Inconsistent quality can be a significant drawback for any beauty establishment, as customers expect their services to be consistently executed to a high standard.
Overcharging is another weakness highlighted by a customer, who claimed that TD Nails overcharged them and laughed when they raised the issue. This indicates poor customer service and a lack of professionalism, potentially leading to a negative perception of the business.
Furthermore, hygiene concerns have been raised by a customer who stated that they observed the reuse of tools between customers during an eyebrow waxing session. Proper sanitation and hygiene practices are crucial in a nail salon, and any disregard for these standards can pose health risks to clients.
Despite these weaknesses, there are some strengths evident from the comments. Several customers have mentioned that they have been going to TD Nails place for years and have always been satisfied with their experience. This indicates a level of consistency and quality that some customers have come to appreciate and rely on.
Additionally, positive experiences with specific nail technicians have been noted. Customers have praised the skills and professionalism of certain staff members, highlighting their expertise and ability to deliver satisfying results. This suggests that TD Nails place has talented technicians who can provide excellent service to their clients.
Furthermore, the customer feedback includes positive mentions of the welcoming and friendly atmosphere at TD Nails place. A customer specifically noted that they found the group of people that work there to be very sweet. A positive atmosphere can contribute to a pleasant experience for customers and encourage them to return in the future.
In conclusion, the strengths of TD Nails place include consistent and high-quality service from certain technicians, as well as a welcoming and friendly atmosphere. However, the weaknesses include reports of rudeness and disrespect, inconsistent quality of service, overcharging, and hygiene concerns. Addressing these weaknesses can help TD Nails place improve its overall customer experience and satisfaction.


Best TL Reviews

DO NOT COME HERE! They are rude and disrespectful here. This place is NOT good. A friend and i went here for pedicures. I had a man who did fine until the painting process he painted half my toe instead of just the nail and the lady my friend had said they can not do her color in regular polish it HAD to be gel. My friend did not want gel and any options i came back with that are similar to the color she wanted her tech said they could only do it in gel. This tech is extremely rude with me when I explained gel is not what she wanted and would not work with us to help my friend find a color that is not gel but is the same color
I do not recommend this place at all! This is nothing I asked for, and I asked her if she could redo it or do another coat to not make it look like a 6 year old did it and she told me she cannot do it. They are just rude and disrespectful. I will not be going there again. I used to get my eyebrows waxed here and they just reuse their stuff on you and the next person. They also over charged me and i said something about it and they laughed in my face.
They cut my cuticles multiple times to the point I was bleeding. I asked for a pink french tip and it was very crooked and sloppy.
I have been going here for years, I have never left unsatisfied. Everyone there does an amazing job!
A friend and I had an appointment at 12:30 and they were able to get us in early! Best experience getting my nails done — they look exactly how I wanted them to and it was my first time getting dip! Highly recommend.
My nail tech was dawn and she did an amazing job on my pedi and polish! ???? The black she chose was very sexy and my polish is very neat! Jackie did a wonderful job on my fiancé mani and pedi not to mention she’s very funny and they made us feel welcomed. If ever in this city you have to go there I wouldn’t recommend nothing other!!!
Way too expensive for the quality. They have barely lasted a week chipping all around. So much more than others around and so much worse! I’ll never go back. I showed them a burnt orange color from their samples and got a light pink!?
Very relaxing as usual! Love the group of people that work there! All very sweet!

Place Pictures

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TD Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Payments
  • Debit cards
  • Credit cards

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 05:00 PM
Sunday Closed

How to go there

Location