Quick Facts About Nailand
Nailand place has both strengths and weaknesses, as described in the comments provided.
One of the strengths of Nailand place is the friendly and welcoming staff. Many customers commented on the friendly nature of the staff and how they felt welcomed when they entered the salon. This is an important aspect of creating a positive customer experience and can contribute to customer loyalty and repeat business. Additionally, the staff was praised for their professionalism and thoroughness in their work. This is another strength as it shows that the salon takes pride in the quality of their services.
Another strength of Nailand place is the range of colors and options available for customers to choose from. Several comments mentioned the variety of colors and praised the selection. Having a wide range of options can be appealing to customers who like to try new designs and styles.
The pricing at Nailand place was also considered reasonable by some customers. Pricing can be a make or break factor for some people when choosing a salon, and the fact that customers felt the prices were not too bad is a positive aspect of the business.
However, there are also weaknesses mentioned in the comments. One common complaint was about rushed services. Some customers felt that the nail technicians were rushing through the services, resulting in issues such as air bubbles in the polish or improperly dried nails. This can be a turn-off for customers who expect quality and attention to detail.
Another weakness mentioned is the lack of posted prices and transparency in charges. Customers commented on not receiving an itemized receipt and feeling unsure of what they were being charged for. This lack of transparency can lead to distrust and frustration, and is considered a negative business practice.
There were also comments about a specific male technician who was accused of overcharging and of potentially stealing. This is a serious allegation and reflects poorly on the business. It is important for the salon to address these concerns and ensure that all employees are behaving ethically and honestly.
Additionally, there was a negative experience mentioned where a customer felt disrespected and accused of lying when trying to confirm her appointment. Customer service is crucial in the beauty industry, and instances of rude or disrespectful behavior can harm the reputation of the salon.
In conclusion, Nailand place has strengths in terms of friendly staff, good color selection, reasonable pricing, and professionalism. However, there are weaknesses such as rushed services, lack of transparency in pricing, and negative experiences with specific technicians. It is important for the salon to address these weaknesses and strive towards providing a consistent and positive customer experience.
Best TL Reviews
Would have been a good experience but they tried to slick me. I was charged for a full set when all I got was a overlay in my natural nails! Then the guy said that rang me out charged me for a pedicure I did not get! When I told the owner I didn’t receive that one she asked the lady that did my pedicure like I had a reason to lie. They should really watch out for him because he seems so be a liar and if he will steal $5 he will steal more. The man that did my overlay was ok but his energy could be much better. Now for the lady that did my pedicure she was very nice and I would return just because she was a sweet soul and she did a great pedicure. Here’s my advice. Ask for your itemized receipt! That’s how you will know what they are really charging you. They also do not have posted prices which means they can tell anybody anything which is a terrible business practice. I’m from Chicago and I don’t know how they do things in Nevada but I would rather support people that business in a honest fashion. Tip:ask the prices up front they know what they are doing ????????
I went in for a gel polish change as a walk-in 30 minutes before they closed. I called asking if they would accept me before I showed up and they said they would. The person I got was very nice and very friendly. Unfortunately she was rushing. She rushed through the nail polish so fast she had to fix my thumb because it did not dry properly. Upon inspecting my nails after leaving there were air bubbles and another nail didn't properly dry. Plus I went in to repair a nail. She didn't do anything. She just painted over it. She didn't charge me for the repair but she didn't fix the nail either. Never going back again.
Very good work and can get you in fairly quick. Lots of good colors you can chose from and the pricing isn’t too bad in my opinion. Tammy is soft spoken so it can be heard to understand what she’s saying but she’s very sweet and does great work.
Absolutely love this place. Yes the wait can be a little frustrating, but I will always wait an hour here rather than go to any other nail salon. They actually take their time and treat you well. I always tried new places, but once I found this place, it’s absolutely worth every minute.
Called to get a last minute appointment. They were very friendly on the phone and were able to fit me in! I walked in to a warm welcome and was seated right away. The nail salon is clean, smells amazing and the staff was super friendly. My nails look amazing as well. I will be back!
Ive been coming to this nail salon for weeks and i LOVE it here, ive never left unhappy and they always hook me up ????
I went to that place twice they were professional and thorough with their work.. lady (owner) was there both days...
3rd time I called in the morning saying I would like to be there around 5, lady who answered the phone took my name but no name on the computer I guessed... when I arrived, no one say hi or nothing all busy with customer.. then sat down.. later came 2white ladies said hello to them.. another came got a hello..
anyway, one tech (lady) came to the computer and I got up to say I have an appointment.. she didn't believe me I said check the computer she didn't care less.. and asked me "you came to lie?" didn't pay attention asked her to check again and told me to go there and sit... but I asked her "did you say, I came to lie?" she realized what she did wrong and I didn't care to sit there and wait to be abused emotionally, I left.. and got it done right away from another place... I understand some have language problems but should not be accused!
The ladies at this shop, I just love their vibes.. they make sure what you paid for is what you get… customer service excellent!!!
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Nailand Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
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