Quick Facts About City Nails
City Nails place, based on the comments provided, seems to have both strengths and weaknesses. First, let's discuss the strengths:
1. Good customer service: Many commenters mentioned that the initial customer service was friendly and helpful. Tammy, in particular, was praised for her friendliness and ability to create designs exactly as requested. This indicates that the staff at City Nails place is attentive and aims to provide a positive experience for their customers.
2. Long-standing customer relationships: One commenter mentioned that they have been getting their nails done by Tammy for over 11 years. This suggests that City Nails place has built a loyal customer base and has been able to maintain long-term relationships with their clients, indicating a level of trust and satisfaction with their services.
3. Affordable prices: Another commenter mentioned that the prices for services, such as eyebrows, a full set with designs, and pedicures, were very affordable. This indicates that City Nails place offers competitive prices, making their services accessible to a wide range of customers.
Now, let's discuss the weaknesses:
1. Poor quality of work: Several commenters expressed dissatisfaction with the quality of the services provided. Issues mentioned include nails not being filed straight, poor paint job, acrylic being too thick, gel polish cracking and chipping after a short period of time, and colors not matching. These comments indicate a lack of attention to detail and a failure to meet customer expectations in terms of the final result.
2. Rushed service: One commenter mentioned that they felt the service was rushed and that the technician did not take the time to properly fix their nails. This suggests that the staff at City Nails place may prioritize speed over quality, leading to subpar results for customers.
3. Long wait times: One commenter mentioned having to wait for 65 minutes for their pedicure, which is a significant amount of time to wait for a service. This indicates a potential issue with managing appointments and a lack of efficiency in serving customers in a timely manner.
4. Inconsistent experiences: The comments provided various experiences from different customers, ranging from highly positive to extremely negative. This indicates inconsistency in the quality of service provided at City Nails place, which can be a concern for potential customers seeking a reliable and consistent experience.
In conclusion, City Nails place demonstrates strengths in terms of customer service, long-standing customer relationships, and affordable prices. However, the weaknesses lie in the poor quality of work, rushed service, long wait times, and inconsistent customer experiences. These weaknesses can potentially deter customers from visiting the salon and may need to be addressed by the management in order to improve overall customer satisfaction.
Best TL Reviews
I'm normally not one to complain but for this instance I have too. I went to get a pedicure and fill. First the pedicure was just awful. They cut my toenails on literally the sides of all Mt nails and they explained I had ingrown but I obviously didn't on all my nails. My pinky toe is in pain due to it. Then when I was getting my fill, the lady put the acrylic well over my cuticles. I had to stretch them off myself. The paint is so bumpy on my nails and just all around horrible. I kept asking him fix it and even after I just gave up. I paid, left a tip but unfortunately will be coming back here.
Tammy is able to duplicate and create designs that are exactly what you ask for. She is excellent at shaping nails the way you want them.
So my first time coming Tammy was extremely helpful and great at her . I love that she made my nail look as natural.
I also just recently went and watched Christmas themed nails and they are beautiful. She didn’t even mind I change my mind about the color. Tammy was super friendly like always so thanks for another great visit????
I did like the initial customer service in the friendliness but the work is really poor. My nails were not filed straight or painted/cleaned with care. It was rushed and after only 4 days the GEL polish cracked and chip. I went back for her to fix them, and in two seconds she ripped off the whole polish (in a single piece) from my three nails that I did point out. That should tell you the quality of the polish itself. Secondly, she didn’t take the time to even look at my other nails or match the colors right, now I have one nail a different color than all the others. I guess I got what I paid for and she fixed a few, and said “You can just leave when the timers up” as she walked away.
This is the worst place to ever get your nails done at, I would NOT recommend going here AT ALL the quality of their work isn’t good and you would be highly disappointed going here. I’m mad I even sat there to let her finish all 10 nails, and I only had them on for one day; the shape of my nails were bad, the acrylic was so thick, the paint job was horrible it look like I did them myself practicing. The fact that my 15 yr old niece would’ve done a better job than this is baffling me. If I could’ve give no stars I would’ve.
Tammy hooked me up! She's the best in shop hands done! Eyebrows, full set 2designs at a very affordable price! Take care of her she'll take care of you! *Don't be rude and have patience. Who wants a rushed job?!?
My girl Tami done did it again! Every 3 weeks I come in for a different nail design. Today I had a facial, eyelashes, nails and pedicure done. Tami definitely knows how to make a lady feel beautiful. I've been getting my nails done by Tami for over 11 years. You won't be disappointed with her services.
Waited a 65 min for my pedicure , water was ice cold, never asked what pedicure I wanted , she used the hot rock on one foot only … I will never be back again !!!!!!
Place Pictures
City Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
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Location
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