Aqua Day Spa & Nails

+1 843-724-7766

401 King St, Charleston, SC 29403 United States of America

Open Today: -

Quick Facts About Aqua Day Spa & Nails

Aqua Day Spa & Nails place has received a mix of positive and negative comments. Examining these comments can help identify the strengths and weaknesses of the salon.

Starting with the strengths, several customers praised the quality of the nail services at Aqua Day Spa & Nails. They expressed satisfaction with the techniques used and the end results. One customer mentioned that they had never had a gel fill-in manicure done so quickly and beautifully before. Another customer specifically mentioned the ombre pink and white nails with holographic detailing as being beautifully done. This indicates that the salon has skilled nail technicians who are capable of providing beautiful and well-executed nail treatments.

In addition, customers appreciated the reasonable prices at Aqua Day Spa & Nails. One customer mentioned that the prices for services were reasonable, which suggests that the salon offers good value for the quality of the treatments provided. This can be a significant strength for attracting customers, as affordability is an important factor for many individuals when choosing a spa or salon.

The availability of wine during treatments was also mentioned as a positive aspect by one customer. This small addition to the salon experience can enhance relaxation and create a more enjoyable visit for customers who appreciate being offered a complimentary drink.

Taking a closer look at the weaknesses, a recurring issue mentioned by multiple customers is the unprofessional atmosphere and experiences at the salon. One customer described feeling uncomfortable due to the behavior of a nail technician who was deemed unprofessional. Another customer mentioned the abrupt departure of a nail technician during a pedicure session without informing them, which left them feeling neglected. These incidents suggest a lack of consistent professionalism and customer service within the salon.

Furthermore, the condition of the salon itself was mentioned as a weakness by one customer. They noted that flies were present in the salon, giving the impression of a less clean and well-maintained environment. This can be off-putting to potential customers who prioritize cleanliness and a pleasant ambiance in a spa or salon.

Another weakness mentioned by a customer was the lack of communication and information provided by a nail technician. Despite asking specific questions about the products and techniques being used, the customer felt that they did not receive satisfactory answers. This lack of transparency and knowledge can create frustration and uncertainty for customers who want to know what is being applied to their nails.

Finally, the negative experiences mentioned by customers, such as bleeding cuticles, cracked nails, and difficulties removing nail polish, highlight instances where the quality of service fell short. These experiences can significantly impact the customer's overall satisfaction and trust in the salon.

In conclusion, Aqua Day Spa & Nails place has strengths in terms of high-quality nail treatments, reasonable prices, and the provision of wine during treatments. However, weaknesses include issues with professionalism, an unclean environment, poor communication, and instances of unsatisfactory service. These weaknesses should be addressed and improved upon to enhance the overall customer experience and reputation of the salon.

Best TL Reviews

I have never had more beautiful nails or better treatment! Brian did an amazing ombre pink and white nail for me and I am in love. He shaped my nails perfectly and even added some holographic detailing. I could not be happier! Since I go to school in Charleston Aqua will be my new nail place:) go if in town!

Walked in for a massage and pedicure. The massage was awesome and my daughter got an acrylic set manicure. Prices are reasonable. I would use them again.

I am in Charleston for work. I live in Michigan and I have NEVER had someone do my gel fill-in manicure this quickly and beautifully back home. I am so disappointed that I will not be able to come back to this salon to get my nails done because they literally look PERFECT. I have been getting my nails done for over 10 years and I never say perfect. Not one complaint. This place is well worth the money. $35 for perfection!

Some pros and cons. The place is not very nice (flies all around). But they did offer wine and charge $50 for a dip manicure as if it was very high end. Confusing. They had me get my previous dip off my soaking my hands in a bowl of acetone! I did not enjoy this method!

However: I told my tech what color I needed for a wedding and he picked out the most beautiful sheer sparkly pink for me. My nails came out so perfect and lasted without issue for a month. So all in all I might go back if I could afford it.

I walked in a was greeted by a nail tech doing her customer nails. I went to the back to pick out my polish and sat down,waited for a while to get service for a pedicure. The nail tech I had was awesome,but the nail tech next to her was unprofessional. I never felt so uncomfortable at a nail salon before. Only two nail techs I would come to if I ever come back her again. The other nail tech just needs some major improvements and classes to become a better tech.

This is the most unprofessional salon. I’ve visited several times and always love how my nails look, but do not expect a relaxing experience. The girl who started my pedicure abruptly left when another customer walked in and without saying anything to me, never returned. After 10 minutes I was then switched to an older lady who was very rude.

There was a discrepancy with a customer not tipping both employees on a manicure + massage, and they publicly embarrassed the client. So uncomfortable for everyone.

I've been to many nail salons and was excited to go to one on King Street (which is a nice street in Charleston), but was terribly dissatisfied with the service. When we arrived, we waited 10 minutes after our appointment time to be helped. We were just getting manicures.

The women literally (I timed it) spent 10 minutes on my hands. She went so fast she made me bleed while trimming my cuticles and it wasn't just a little cut, it HURT! She then put this gel on my hands and put them in a bag. I proceeded to ask what she was using and she couldn't answer me specifically. She only said it was to make my hands soft. I could have painted my nails better than she did too. I had to go home and fix them. To top it off, my sister and I couldn't even converse and have fun together because they had us in different areas.

NEVER will I go back to Aqua Day Spa and I don't usually post bad reviews of places, but this was hands down the worst experience at a spa I've ever had.

I was a maid of honor this past weekend and said I needed normal polish because I'm a nurse and it had to come off quickly. The manicure itself was awful (they cracked before the wedding that night which I've never had happen before). They also put a clear gel coat on top which took me over an hour to get off. Worst experience I've ever had and it cost me $55. I never write reviews but that's how bad it was.