Quick Facts About Nails One
Nails One place has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the salon, we will consider the following aspects: quality of service, customer satisfaction, pricing, cleanliness, appointment availability, and staff performance.
Starting with the strengths, many customers expressed their satisfaction with the quality of service at Nails One place. They mentioned that the salon met their expectations and even exceeded them. Customers appreciated that the salon technicians listened to their specific requests and provided exactly what they wanted. This indicates that the salon has skilled and experienced staff who are able to meet customer preferences.
Another strength of Nails One place is their reasonable pricing. Several customers mentioned that they found the salon to be affordable and they appreciated the value for money. This is essential for attracting and retaining customers, as pricing plays a significant role in deciding which salon to visit.
Additionally, the salon was commended for the quick appointment availability. Customers mentioned that they were able to get an appointment easily and were seen promptly by the salon staff. This indicates that the salon is efficient in managing their schedules and customer demand.
Furthermore, Nails One place has been praised by customers for their friendly and engaging staff. Many customers mentioned specific nail technicians who they considered to be the best and developed a rapport with. This highlights the strength of the salon's staff in providing personalized customer service and creating a positive atmosphere.
Moving on to the weaknesses, cleanliness and quality concerns were raised by some customers. One customer mentioned that the salon did not prioritize cleanliness and quality as they used to. Another comment mentioned rushed nail services due to overbooking, which may imply that the salon may prioritize quantity over quality. These weaknesses can lead to negative customer experiences, dissatisfaction, and potential loss of customers.
One specific staff member, Mimi, was criticized for her practices. Customers complained about her adding products and charging for services without customer consent, as well as not taking the required time to perform pedicures. These issues signify a lack of professionalism on the part of this staff member, which reflects poorly on the overall reputation of the salon.
Lastly, some comments highlighted that the salon can get busy, indicating potential overcrowding or understaffing issues. This may lead to longer waiting times for customers who did not make appointments, thus affecting customer satisfaction.
In conclusion, Nails One place has several strengths such as providing quality service, reasonable pricing, friendly staff, and quick appointment availability. However, there are concerns regarding cleanliness, rushed services, and a specific staff member named Mimi. These weaknesses may impact customer satisfaction and loyalty. It is important for the salon management to address these issues to maintain and improve their reputation in the industry.
Best TL Reviews
this is my first time going there and i will 100% be going back. i love love love my nails . me and my mom went together and the prices were great. he did exactly what i wanted
I would rate 0/5 if possible. This salon used to be good, but now they do not care about cleanliness, quality, or what the customer wants. Making an appointment is useless because they will rush your nails due to overbooking clients. Do not recommend wasting money here.
Every time I call here, they are able to get me in very quickly. I always ask for T. He is the best of the best. I highly recommend this nail salon, but don’t ask for T, he’s my guy!! Haha
Becareful of mimi, she will put product on your nails when you don't even ask for it and then charge more. She also doesn't take her time doing pedicure. She took advantage of my mother's age and put acrylic overlays on her fingers even when she is allergic to it. All 10 nails had to be removed.
I've been going here for a couple years now and it's the only salon I go to because they have the most reasonable prices! It's a family owned business ???? they can get pretty busy though so it's best to make an appointment!
I got my nails done from there today. BEST experience at a nail salon ever. Was unsure about going to a new place, but this is the nicest set I’ve ever had. Will be back again!!
I have had awesome experiences at Nails 1. All the techs are great, but I have been going David. He has done an amazing job on my nails and we have had great conversations! I will not be going anywhere else!
My hands are terrible... lol but I love my nails definitely going back and the prices are great
Place Pictures
Nails One Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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