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Aqua Bellagio Nails Spa

+1 410-285-0631
7839 Eastern Ave f2, Baltimore, MD 21224 United States of America
Open Today: -

Quick Facts About Aqua Bellagio Nails Spa

Aqua Bellagio Nails Spa, based on the comments provided, has a mix of strengths and weaknesses. Let's analyze them below:
Strengths: 1. Fast and Wonderful Experience: Many customers mentioned that their experience at Aqua Bellagio Nails Spa was fast and wonderful. This indicates that the salon is efficient in delivering services promptly, which is appreciated by customers who value their time. 2. Gel Nails: Several customers praised the quality of gel nails they received at Aqua Bellagio Nails Spa. This suggests that the salon is skilled in providing gel nail services and producing satisfactory results. 3. Peaceful Environment: One commenter loved the peaceful environment at the spa, indicating that it provides a serene atmosphere for customers. A peaceful environment can enhance the overall experience and make customers feel more relaxed and comfortable during their visit.
Weaknesses: 1. Poor Nail Treatment: One dissatisfied customer reported a terrible experience where the nail technician was inflexible, rough, and harsh during the manicure. This suggests a lack of attention to customer comfort and satisfaction. Rough treatment can cause pain and damage to the natural nails. 2. Rushed Service: Another customer complained about the rushed service received during a pedicure session. The technician did not provide the complete service as advertised on the menu and rushed through the treatment. This indicates a lack of attention to detail and the customer's needs, which can lead to dissatisfaction. 3. Racist Behavior: A particularly concerning comment mentions racism experienced by a customer. The employee/owner reportedly made disrespectful comments and threatened to call the police when the customer started recording the incident. This behavior is highly inappropriate and reflects a lack of professionalism and respect towards customers, especially towards black women.
Additional Observations: 1. Inconsistent Service: Some comments express a positive experience with specific nail technicians, such as Will, Young Peter, Old Peter, and Amy, while others express dissatisfaction with the overall service. This suggests that the quality of service may vary depending on the specific technician assigned to the customer. 2. Price and Wait Time: A few customers mentioned decent prices and low wait times. This reflects positively on Aqua Bellagio Nails Spa as it shows that they offer affordable services and efficiently manage customer appointments.
In conclusion, Aqua Bellagio Nails Spa has strengths such as fast service, quality gel nails, and a peaceful environment. However, they also have weaknesses such as poor nail treatment, rushed service, and instances of racist behavior. It is important for the salon to address these weaknesses and ensure consistent high-quality service while maintaining a respectful and inclusive environment for all customers.


Best TL Reviews

First time here & it was a fast & wonderful experience. I also got gel nails for the first time. They came out amazing. My nail guy was Will , he was quick , gentle & very nice to me . I loved the peaceful environment so much , that I will be returning. You guys just gained another regular . Thanks for the experience!
If you want the acrylic pried off from your natural nails as you squint in pain, this is the place to go. I take pride in getting my nails done. I also take pride in keeping my nails healthy. Will was inflexible, rough, inconsiderate, and extremely harsh with my manicure. When asked if he was going to rip the acrylic off all of my nails, he replied disgustingly with a confident “yes.” At this moment, I asked for my $20 deposit back and walked out with a smile on my face. No paying customer should ever be subjected to such poor nail treatment. It took one acrylic nail removal for me to decide my fate despite driving one hour to support his business. Ladies and gentlemen, please choose yours carefully given my experience. 0/5. Do not recommend.
I came in to get a pedicure on a Sunday before close around 5pm. I paid for the 2nd pedicure option and she was finished in 15 min. Only rubbed the scrub and the mask. Did not give me the massage or "EXTENDED MASSGAE" AS IT SAYS ON THE MENU. I don't see the purpose of taking clients close to closing hours if you rush them, just to give you a mediocre service. I was the last one in and the first one out. This is the second time this has happened to me! Then they look at you as if they didnt know what they did wrong.
Love my nails soooooo ????????????much I went the next day N got my toes done!!
So many compliments, cant wait 2 go home (TN) just 2 show????them off.
Young Peter did my nails, old Peter did my toes, Amy put the stones on.????
I love going here to see Will! I've seen him twice and love what he does to my nails. Never been anywhere better in my life. I get compliments EVERY DAY and got compliments even on my last day of 4 weeks before my appointment.
My nails last through hair styling and bumping my nails on everything.
INDESTRUCTIBLE, GORGEOUS, FLAWLESS.
Love the service! Thank you so much to the guy who did my nails... extraordinary job ???? Will most likely come back!
I love this salon! Decent prices, hardly ever a wait time, always great quality each time I’ve went ????????
BLACK WOMEN, STAY AWAY FROM THIS NAIL SALON. They do now respect or appreciate us. They’re extremely racist. On August 31, I went to this location to get my feet done. I request a fill in on my big toe. One of the employee/owner( Man) was the one who said he was going to do my fill in. My toe was done not to my standards. I asked if he could do them.. he then proceeded to be disrespectful towards me asking me “ARE YOU DUMB, I JUST DID YOU NAILS” Shocked, I thought I heard him wrong, I asked, excuse me? He then repeated ARE YOU DUMB, I JUST DID YOU NAILS”. I’ve never felt so disrespectful ever in my life. I started to record a video of my experience, when he realized then threatened to call the cops on me for recoding the video

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Aqua Bellagio Nails Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Amenities
  • Restroom