Quick Facts About Mara's Hair Salon
Strengths:
1. Friendly and polite staff: The head lady at Mara's Hair Salon is praised for being polite and competent. The comment suggests that she is able to handle both men and women's cuts effectively, which indicates versatility in skills.
2. Reasonable prices: Several comments mention that the prices at Mara's Hair Salon are reasonable. This can be seen as a strength as it attracts customers who are looking for affordable hair services.
3. Positive feedback on hair coloring: There are a couple of comments praising the quality of the hair coloring services at Mara's Hair Salon. Customers express satisfaction with the color outcome and describe it as beautiful and well-done.
4. Customer loyalty: One comment mentions that the customer has been going to Mara's for two years and has even referred friends and family. This indicates a level of customer satisfaction and loyalty towards the salon.
5. Positive feedback on men's haircuts: Another comment highlights that the customer's husband is always happy with his haircut from Mara's. This suggests that the salon is skilled in providing haircut services for men.
Weaknesses:
1. Horrible service and unprofessionalism: The first comment portrays a negative experience with the salon, mentioning that the hair cutters are untrained and unprofessional. The comment also accuses the staff of using a foreign language to communicate about customers in front of them, which is seen as an odd working ethic.
2. Inconsistent haircut results: The first comment also mentions a specific incident where the customer's haircut did not match the picture provided and resulted in a blunt, short, layered mess. This inconsistency in delivering the desired outcome can be seen as a weakness.
3. Lack of attention and proper service: Another comment indicates that the staff at Mara's Hair Salon prioritized serving food to customers over providing the desired service. This led to the customer's hair being cut unevenly and receiving color results different from their request. This lack of attention can be seen as unprofessional and a negative aspect of the salon experience.
4. Lack of expertise in hair coloring: A comment indicates that the salon owner's attempt at coloring the customer's hair resulted in a poor outcome. The hair color ended up being different from what was requested, and the owner made excuses to justify the results, suggesting a lack of expertise in hair coloring.
5. Lack of proper styling: In one comment, the customer was persuaded to get hair color, but the salon owner asked the customer to assist in foil preparation while coloring the hair. This lack of attention to the customer's comfort and convenience, as well as the need for the customer to pretend not to hear, reflects a lack of professionalism and possibly a lack of proper styling techniques.
In conclusion, while Mara's Hair Salon receives positive feedback on aspects such as friendly staff, reasonable prices, and hair coloring, it also faces criticisms of unprofessionalism, inconsistent results, and lack of expertise in certain areas. These weaknesses highlight areas for improvement in order to provide a better overall customer experience.
Best TL Reviews
HORRIBLE SERVICE!!!
They are very, VERY unprofessional. “Hair cutters” there are completely untrained in hair and have mostly been going off of their horrible instincts. They act all high by putting a sign with decent rates, but when you get your cut done it’s now up 50% because you have “a lot of hair” or it’s “hard to manage”. They have extremely odd working ethics, by using a foreign language to communicate about the customer in their face.
I once came in with pictures, maybe a few months back, asking for a cut. They told me they could do it — great, cheap haircut, and exactly what I want! Although no, they cut it so bad, told me it would need styling, communicated with each other, and tried to gaslight me into thinking it was like the picture. I can assure you the picture was at least 2 inches longer, although shorter face framing layers. They gave me a blunt, short, layered mess, and told me that it was long at the start so I had to pay more. Talk about deceiving your customers.
Stories similar to this have happened to people I know as well as myself far too many times. Save the money, time, and frustration and DONT COME HERE!!!!!
Do not go on Christmas Eve , better do not go there.unprofesional and full of sweet tongue. I got there first in the morning, nobody was there yet, After a while, when customer started to come in, They were busy paying attention to serving foods to their customers. My hair ends up cutting unevenly, I wanted to just cut, no styling. Then the owner persuaded me to get hair color so I decided to go ahead and do the highlight color. I wanted brown highlights but ended up with my natural hair color with white bleach color. In the process of coloring my hair she keeps asking her assistant to help serving the foods, try to ask me to hold and prepare the foil for highlights for her while she does my hair. I pretend I didn't hear her. After my hair color comes out bad, she tries to make excuses by asking did I color my hair in black before? And to cover up her hair cut results she does blow dry and styling my hair, said so I can see the hair style better after styling.
My first time! Mara is AmaIng at what she does!!! Never knew I could look so good in blond!! Thank you Mara!! ????✨
The head Lady at this shop is very polite and competent. Plus she does well with men and women cuts. Absolutely recommend this place.
Been going to Mara’s for 2 years, and it’s hands down the best salon I’ve been to. Even got my mom and couple friends to go as well. Price is always reasonable, and my hair never looks fried???? 10/10
This was my 2nd time here and got full highlights and my roots touched up. The color came out beautiful! It was very well done and the haircut ????and blowout were both meticulous. I highly recommend them. A quality finish at a very reasonable price. ????????
Before and after. I got a bob cut and style with wax eyebrows for$48. I already had the red on.
Always friendly and my husband is always happy with his haircut from Mara's. He won't go anywhere else.
Mara's Hair Salon Info
Amenities
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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