Quick Facts About Dominican Hair Salon
Strengths:
1. Variety of services: The salon offers a range of services such as natural hair wash and set, extension maintenance, and cuts. This variety allows customers to choose the service that best suits their needs.
2. Reasonably priced: According to one comment, the salon is reasonably priced, which may attract customers who are looking for quality services at an affordable price.
3. Friendly and professional staff: Some customers praise the staff for being friendly and professional. This positive interaction can create a welcoming and comfortable environment for customers.
4. Personalized service: One customer mentioned that a stylist took the time to understand their needs and preferences before providing the service. This indicates that the salon values personalization and catering to individual customer requirements.
Weaknesses:
1. Inconsistent pricing: Several comments point out that the salon has issues with inconsistent pricing. Customers have reported being quoted one price initially and then being charged a higher price at the end of the service. This inconsistency can lead to customer dissatisfaction and a lack of trust in the salon.
2. Inexperienced staff: Some customers have expressed disappointment with the skills and experience of certain stylists. This suggests that not all staff members may have the necessary expertise to provide high-quality services. Additionally, the comment about the new stylist being left alone without guidance indicates a lack of training and supervision in the salon.
3. Long wait times: One comment mentions that the salon takes a long time to serve customers, even with an appointment. This can be frustrating for customers who have other commitments and need to manage their time effectively.
4. Rude and unprofessional behavior: One customer complained about the owner's rude and unprofessional attitude when presenting evidence of a bad haircut. This type of behavior can damage the salon's reputation and deter potential customers from visiting.
5. Hair damage: Another customer expressed dissatisfaction with the service, stating that their hair was damaged due to improper techniques, such as blow-drying wet hair and using excessive heat. This demonstrates a lack of attention to hair health and proper styling techniques, which can result in negative outcomes for customers.
In conclusion, while the salon has strengths such as a variety of services and friendly staff, it also faces several weaknesses such as inconsistent pricing, inexperienced staff, long wait times, rude behavior, and hair damage. Addressing these weaknesses, such as providing proper training and supervision for all staff members and ensuring consistent and transparent pricing, can help improve the overall customer experience and reputation of the salon.
Best TL Reviews
I went in today for a blowout. I have long curly hair. When I walked in immediately one of the women looked like she was going to dread doing my hair. The woman who I could imagine was the owner, told me $45 when I asked her how much she would charge me for a blowout. The other woman with shorter red hair did not like that price and said something to her under her breath. The owner told me to turn around and she told me ok 50. I said no problem. As she is blowdrying my hair, she is burning my scalp. It still feels burned. My hair smells burned. When she finishes, SHE asks ME what price did she (the owner) give you. (At this point the owner was not there) I said $50 so she said no its not $50 because your hair is long and I had to blow dry it. I was thinking duh thats what I asked for. So I said ok how much and she said 60.
To be clear, the money was not the problem. (I was going to give her 60 anyway tip included) but it was the inconsistency in price from what was originally quoted. The blowout was DECENT Ive had way better for less. But they could stand to be friendlier more welcoming and if they blowdry your hair with out burning the scalp that would be great.
I haven't been happy with the service the past few times I have came here. I just got a blowout yesterday and my hair looks bad. The lady that's there is new and you can tell she doesn't have much experience. She is left alone with nobody guiding her either. You have to see the way she wrapped my hair. Horrible. On top of it, they went up in price. I don't mind paying but at least let the service be worth it. I'm very disappointed with them.
I’ve been here several times and it all depends on who u get… some people do not have enough experience and can ruin ur hair.. plus if u have to b somewhere else stay away it usually takes them 4 hours to do my hair. It doesn’t matter if u have an appointment it’s first come first served.. I stopped going cuz other customers get in and out while I arrived first and would still b waiting..
I visited the salon on 7/29/21 to get a doobie and trim my ends. 1st the beautician trimmed my hair while wet and we no that’s a big no no, but I proceeded to let her finish because I’m like who am I to question the beautician. I got home and combed my hair down and my hair is VERY uneven. I have long (past my bra) healthy hair so to cut that much and uneven was ridiculous. I went to the shop the next day but the were closed so I came back today 7/31. I spoke with the owner who tried to tell me they were not open that day. Good thing I kept my receipt (which I usually never do) when I showed her the receipt she then changed her story to they didn’t cut it there. I asked her did she think I went home and cut my hair and she said yes smh! No apology or nothing! Honestly that’s all I wanted, at this point it’s nothing I could do my hair is gone. The owner was very rude to me while I’m showing her proof that her stylist did this to me! I showed her before and after pics of my hair. That was very rude and unprofessional. I wouldn’t recommend this salon to a dog!
Services include natural hair wash and set, extension maintenance (sew in, sew less and tape-ins) among other services. They were reasonably priced.
Coming from NYC...Finding a true Dominican hair salon in Jersey is hard. Today (Sunday morning) I walked in to this shop to get a cut then a wash and set. I was taken right away as soon as I walked in. Estrella (I think thats her name)took care of me and she was so gentle and kind with me. She was personable and takes her time to know what u want. I’ve been to places that don’t even ask and just do what they want with your hair. Not here! I highly recommend this place.
I love this place, Everyone was very friendly and professional. I was looking for a hair salon to get my done. I found my stylist Felicia and she is amazing she did a wonderful job washing my hair taking her time to massage the scalp and make it feel really clean. My wash set and blow dry experience was amazing.
If you are looking for a hair Salon this is the perfect one to choose 100%.
My hair was damaged , I had the most beautiful curls and my hair wasn’t protected. Lady blow dryed my hair when wet & didn’t put rollers, blowed my roots and hair at least 10 passes of each section of hair then used a straightener and did about 11 passes again. My hair smelled burned and I need I had the worst damaged.. i washed my hair a few weeks later and my hair was half straight, even the roots were straight. This was a hair disaster!!! I had to cut my hair, my hair has been the shortest it ever been, I’ve been growing my hair since middle school from my big chop & now I’m a sophomore in college… it sucks NATURAL HAIR GIRLS DONT GO!!!!
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