Quick Facts About D'Hair To Be Different
D'Hair To Be Different has received both positive and negative comments from customers. To analyze the strengths and weaknesses of the salon, let's break down the comments and explore the different aspects of the salon mentioned.
Strengths:
1. Quality Keratin treatment: One customer mentioned falling in love with the Keratin treatment done on her hair, stating that it came out exactly as she wanted. This suggests that the salon is proficient in performing Keratin treatments.
2. Friendly environment: Multiple customers praised the friendliness of the staff and the overall environment of the salon. This indicates that the salon provides a welcoming and comfortable atmosphere for customers.
3. Haircut and color services: Customers have highlighted their satisfaction with the haircut and color services at D'Hair To Be Different. This shows that the salon has skilled stylists who can cater to different hair needs.
4. Positive recommendations: Despite negative experiences from some customers, others have recommended the salon to others. This suggests that the salon has a positive reputation and has served some customers well.
Weaknesses:
1. Inconsistent stylist performance: The comment mentioning one customer's husband being pleased with his haircut from stylist Cindy but the customer receiving an unflattering haircut from stylist Celeste highlights an inconsistency in the skill level of the stylists. This implies a potential lack of quality control or training within the salon.
2. Poor customer service: A few customers have expressed dissatisfaction with the customer service at D'Hair To Be Different. One customer was disappointed by the owner's response when they sought assistance regarding a hair issue. Another customer complained about the rude behavior of stylist Celeste. These incidents suggest that the salon needs improvement in terms of customer service and addressing customer concerns.
3. Lack of responsibility: One customer shared a negative experience in which the salon refused to take responsibility for a stylist's mistake and denied compensation. This indicates a lack of transparency and accountability within the salon.
4. Effect on hair regrowth: A customer mentioned that their wife's hair will take years to regrow after a mistake made by a stylist at the salon. This showcases a potential lack of proper training or expertise in handling hair and ensuring its health.
Based on these comments, the strengths of D'Hair To Be Different include their proficiency in Keratin treatments, a friendly environment, haircuts and color services, and positive recommendations. However, the salon appears weak in terms of inconsistent stylist performances, poor customer service, lack of responsibility, and the negative impact on hair regrowth.
To address these weaknesses, D'Hair To Be Different should focus on continuous training and quality control to ensure consistency in their stylists' skills. Improving customer service is essential, including effective communication and addressing customer concerns promptly and professionally. Taking responsibility for mistakes and offering compensation when appropriate will help rebuild trust with customers. Additionally, prioritizing hair health and implementing proper measures to prevent long-term damage is crucial for the salon's reputation and customer satisfaction.
By addressing these weaknesses, D'Hair To Be Different can enhance its strengths and establish itself as a reputable salon in the Henderson area.
Best TL Reviews
Absolutely fell in love with the Keratin treatment done on my hair. It came out exactly how I wanted It to ! Loved the environment and loved my hair !
Loved this place, the friendliness the environment and my haircut and color must go place if you live in the Henderson area!! My wife also loved her haircut !
Me and my husband went to this place and had different hairdressers.
He was pleased with his haircut and stylist Cindy.
I got the most unflattering haircut I’ve ever had in my life, seriously! My hair dresser was Celeste and after I expressed my discontent to her, she tried to fix it but made it worse. :(
I know that hair grows but meanwhile I hate the way I look.
Completely messed up my hair and when I asked to speak to a manager or the owner I was told that the owner doesn’t deal with hair. I can not believe the way I was treated! I will never go back there again and will make sure to tell everyone I know not to go to this salon! The woman that cut my hair is Celeste. She was extremely rude when I complained and told me that the owner would not talk to me. That’s no way to run a business! New owner by the way so any older reviews were made before the 18 year old immature girl took over! Do no waste you money or time. I finally spoke with her to address the issue and she let her hair stylist Celeste call me a liar to my face and I asked for a refund and she said no because it would come out of her pocket. After I left she decided to send me a nasty message that was completely immature she also told me she was trying to appeal to the younger people. If you want to get good service and be treated with respect I would absolutely so to another salon.
Only giving 1 star because it’s impossible to give a lower rating. Avoid this business at all cost. The stylists are independent contractors and the business owner refuses to accept responsibility for any of their mistakes or personal conduct. My wife recently had her hair done there and the stylist completely failed to follow instructions. It will take years for my wife’s hair to regrow its former length. The stylist refused to compensate her in anyway and refused to take ownership of the mistakes made. When my wife complained to the owner, the owner also refused to take any action to resolve the situation. Rather than address the issue, they lied and claimed my wife recently cut her hair and was blaming them for the mistakes. She hadn’t had her hair done in nearly three years. Ironically, she’s avoided having her hair done out of fear it would be screwed up, which it was. I can’t encourage you enough to do your research and look somewhere else more reputable to place your trust.
Home to the BEST hairdresser in Las Vegas ... Joey Volpe! He is AMAZING! The salon is gorgeous, the staff is friendly. They do it all! Everyone leaves with a smile & that extra pep in their step knowing they look magnificent. Highly recommend this salon for all your self care needs. D'Hair to be pampered (see what I did there?) like a princess and feel like one when you leave. Treat yourself!
Best cut I’ve gotten in a while. Nice lady and quick perfect stylist
If you need to get your hair done THIS IS the place to go, my hair came out perfect just how I wanted. They use nothing but the best products ! Thank you to the D’hair staff
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D'Hair To Be Different Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 08:00 AM - 07:00 PM |
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| Tuesday | 08:00 AM - 07:00 PM |
| Wednesday | 08:00 AM - 07:00 PM |
| Thursday | 08:00 AM - 07:00 PM |
| Friday | 08:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 07:00 PM |
| Sunday | 08:00 AM - 07:00 PM |
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