Quick Facts About Elegant Nails
Strengths:
1. Excellent customer service: Multiple comments mention the kind and friendly staff at Elegant Nails. They are patient, understanding, and always willing to make time for the customers. This kind of customer service creates a positive and welcoming atmosphere in the salon.
2. Skilled nail technicians: Many customers praise the nail technicians at Elegant Nails for their skill and attention to detail. They provide high-quality manicures and pedicures, paying attention to cuticle care and ensuring customer satisfaction.
3. Comfortable and relaxing environment: The mention of back massager chairs indicates that Elegant Nails provides a comfortable and relaxing environment for their customers. This contributes to the overall experience and makes the salon a pleasant place to visit.
4. Experienced nail artist: One customer specifically mentions a talented nail artist named Mimi who provides opinions that always work out for them. This indicates that Elegant Nails has skilled and experienced nail artists who can provide valuable suggestions and deliver the desired results.
5. Regular customer base: The comment about recognizing regular customers by name suggests that Elegant Nails has a loyal clientele. This indicates that many customers trust and enjoy the services, making them more likely to return and recommend the salon to others.
Weaknesses:
1. Inconsistent experiences: One customer had a negative experience, mentioning that their technician appeared bored, cut them, and rushed the service. This suggests that there may be inconsistencies in the quality of service provided by the nail technicians at Elegant Nails. Ensuring consistent quality across all technicians could be an area for improvement.
2. High manicure prices: One comment mentions that the cost of a manicure at Elegant Nails was pricey. This may deter some potential customers who are looking for more affordable options. The salon could consider offering more competitive pricing for manicures to attract a wider range of customers.
3. Inadequate drying time: A customer mentioned being asked to leave before they were completely dry. This indicates that there may be an issue with the salon's timing and ensuring that customers have enough time for their nails to dry properly. Allowing sufficient drying time could improve customer satisfaction and prevent smudging or damage to the freshly done nails.
4. Negative review: One customer expressed disappointment with their experience, mentioning that their nails were too short and cuticles were cut up. This negative review highlights the need for consistent quality and attention to detail during the services provided. Addressing these specific issues can help improve customer satisfaction.
5. Limited feedback on other services: While there are positive comments about manicures and pedicures, there is limited information about other services provided by Elegant Nails. It would be beneficial for the salon to receive more feedback on services such as nail art, gel extensions, or other specialty treatments to gain a more comprehensive understanding of their strengths and weaknesses in these areas.
Best TL Reviews
I love this shop! Been going for a year now and they are so kind, always willing to make time, and patient with my ideas. Back massager chairs!!
Update: my Halloween nails are amazing!!! Thank you Ms. Tami and the whole staff for always serving me well.
This was my 1st experience at elegant nails in Vancouver. I moved nearby and wanted to try this place since it’s two minutes from my new home! I was lucky to get an amazing nail tech, Tammy, for my very first pedicure! I opted for the “volcano” best pedicure and it was amazing. It lasted a good amount of time and she does amazing massage! I felt she did a quality job and did not cut any corners or time. She did a great job cleaning up my cuticles and removed my old shellac. She did a great job applying the new shellac and took great care in my experience. Overall the customer service was friendly. Every team member greeted me with a smile. I will be back to see Tammy at Elegant Nails! Very impressed!
Kim is the best ! She did my nails exactly how I wanted ! She's funny and really listens to what you want ! Highly suggest this salon and Kim! Very nice workers
Naomi (sara)
Holiday ready nails, very thin nails, and exactly how I wanted them. everyone is really nice at the salon.
This is an average nail salon. The wait was short, the cost for a pedicure was fair and the cost of a manicure was pricey ($65 for both, before tip.) The technician appeared bored and cut me twice. She also made me leave after five minutes - before I was completely dry.
Now that I’m home, I actually change my mind... I’m super disappointed. My nails are too short, my cuticles are cut up, and my skin is super dry, two hours after a the deluxe spa pedicure. (I know I have ugly feet, but come on!)
????#RegroupEntertainments
#PrettyMeQueen and family members of #RoyaltyHouse Definitely enjoy each and every visit to this popular spa and we will continue patronage in the future. Elegant Nails,????very kind staff and team of technicians provide always. #Beautiful environment #Clean establishment #Posative Relaxing Vibes and plenty of space for large groups Wich is important to all who value Spa life #ElegantNails ???? truly The Best in Vancouver WA #Regroup #ElegantNails #CAMA????
Absolutely love getting mani/pedi here. Relaxing, always on time, but never rushed. Hannah has worked here for many, many years and it is exciting that she and her husband are now the owners. They are some of the most gracious and kind people I have ever met. It seems most of the clients are 'regulars' as I observed nearly all of them being greeted by name. Thank you Elegant Nails!
My friend introduced me to this elegant nails. I loved all the services and all the ladies are very kind, nice and sweet. I always have my nails done through Mimi. She is a very talented nail artist. Love her opinion, it always worked out for me.
I do recommended Elegant nails to everyone.
Place Pictures
Elegant Nails Info
Amenities
Payments
-
Credit cards
-
Debit cards
Health & safety
-
Staff wear masks
-
Mask required
-
Staff required to disinfect surfaces between visits
-
Temperature check required
-
Staff get temperature checks
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible restroom
-
Wheelchair accessible parking lot
Amenities
-
Restroom
-
Wi-Fi
Today
Opening Hours
| Thursday | 09:30 AM - 07:00 PM |
|---|---|
| Monday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Tuesday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
How to go there
Location
Places
Other Places
14. Rix's Tavern