Quick Facts About Nail Art
Strengths:
1. Good prices: The salon offers affordable prices, which can be attractive to customers looking for budget-friendly options. This can help attract a larger customer base and encourage repeat visits.
2. Talented nail techs: The comments mention a few good nail technicians with great personalities. This suggests that the salon has skilled staff members who are friendly and have the ability to create attractive nail designs. Skilled technicians can enhance the overall quality of the salon's services.
3. Willingness to customize designs: The salon encourages customers to challenge them with nail design ideas by bringing in pictures. This openness to customization and creativity can be a major strength, as it allows customers to have personalized and unique nail art.
Weaknesses:
1. Poor quality and durability: Numerous comments express dissatisfaction with the quality and durability of the salon's services. Customers complain about nails breaking, cracking, and peeling off shortly after the service. This indicates a lack of attention to detail and proper application techniques, resulting in a subpar experience for customers.
2. Lack of proper nail prep: One comment mentions that the salon did not properly prepare the natural nails before applying acrylics. This oversight shows a lack of professionalism and adherence to proper nail care practices. Neglecting nail prep can lead to poor adhesion and damage to the natural nails.
3. Limited color selection: A customer mentioned that the salon could not do a specific design due to a lack of color options. This suggests a limited inventory of nail polish colors, which can restrict the choices available to customers and limit their satisfaction with the final results.
4. Dirty and unsanitary conditions: Some comments highlighted the salon's cleanliness issues, including the use of the same Emory Board on multiple customers, ripped and dirty seats, and unsanitary practices during foot buffing. These hygiene concerns can deter potential customers who prioritize cleanliness and may result in negative reviews or even legal consequences.
5. Lack of additional services: One comment mentioned that the salon only offers fake nails and painting, excluding other manicure services. This limited service menu can be a weakness for customers who prefer a comprehensive nail care experience, including proper nail care and maintenance services beyond just nail art.
6. Poor customer service: Multiple comments express dissatisfaction with the salon's customer service. Customers report being charged for repairs, receiving attitude from staff, and being met with unhelpful responses to issues with their nails. Poor customer service can lead to negative experiences, lower customer satisfaction, and potential loss of repeat business.
In conclusion, while the nail art place has some strengths, such as good prices and talented nail techs, it also suffers from several weaknesses, including poor quality and durability, lack of proper nail prep, limited color selection, unsanitary conditions, lack of additional services, and poor customer service. Addressing these weaknesses is crucial for the salon to improve its overall reputation, customer satisfaction, and long-term business success.
Best TL Reviews
Good prices, a few good nail techs with great personalities. Don't be afraid to challenge them on nail design (bring in your pics) they can only be better by doing more nail art.
This place is HORRIBLE! I paid 140 for a full set & 2 broke within 24hrs & they told me I’d have to pay to repair.. not even a week later my nails are cracked n broken. Had to glue them back together . Horrible customer service. Will never return!
Did no prep to my natural nails before acrylics, said I wanted square and got almond, couldn’t do the design I wanted due to lack of colors, filed so hard they made my finger bleed and kept picking at it until I had to ask them to stop. Still charged $60 and gave me a super attitude when I obviously gave them no tip.
The gel nail polish started to peel off after 4 days. So I went to get it fixed and I will not going back. I was told the nail polish didn’t dry that’s why it peeled. And now the nail polish has bubbles in it and will most likely start to peel again. I will not be going back go this place again.
This place was disgustingly dirty! They actually used the same Emory Board as I guess they use for everyone. Pretty shocking especially in these times. Also the seats are ripped and dirty. And the skin flakes from the bottom of foot after buffing is thrown from towel onto floor. Going to report to the state.
Painting and art work great but nothing else no manicure just fake nails and painting
Went to do SNS dip powder on my nails on A Tuesday night came back on a Thursday cause my nails was chipping and cracked. Ask if it was for free and one of the guys I’m assuming main guy that sits at the first desk next to the register said it wasn’t his problem it was mine. And then got the nerve to ask me what time I’ll be coming in on Saturday. I told I’m not coming in and now you just lost a customer
I desperately needed a gel fill for my nails. I got an appointment the morning I called. Kien did an excellent job and would recommend her to anyone.
Nail Art Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
12. OM EYEBROWS
15. 99 Nail