Pretty Nails

+1 517-394-6591

5212 S Martin Luther King Jr Blvd, Lansing, MI 48911 United States of America

Open Today: -

Quick Facts About Pretty Nails

Strengths of Pretty Nails Place:

1. Variety of Services: Pretty Nails Place offers a variety of services, including pedicures, acrylic sets, dip powder, waxing, and nail designs. This allows customers to choose the service that best suits their needs and preferences.

2. Positive Experience with Jelly Scrub: One customer had a positive experience with the Jelly scrub, stating that it was amazing. This suggests that Pretty Nails Place offers innovative and enjoyable treatments that customers appreciate.

3. Decent Nail Service: Many customers mentioned that they were pleased with the service they received at Pretty Nails Place. This indicates that the salon has capable and competent nail technicians who are able to provide satisfactory results.

4. Efficient and Friendly Staff: One customer mentioned that the staff was friendly and ensured that everyone was serviced in an orderly fashion. This suggests that the salon has efficient staff members who prioritize customer satisfaction.

Weaknesses of Pretty Nails Place:

1. Inconsistent Nail Technicians: One customer mentioned that the quality of the service received greatly depends on the nail technician. This suggests that Pretty Nails Place may have inconsistency in the skills and attention to detail among their staff members.

2. Poor Nail Painting Skills: One customer complained about the quality of the nail painting service. They mentioned that the nails were painted poorly, and the technician did not follow their specific requests. This indicates that the salon may lack attention to detail and may not prioritize customer preferences.

3. Burnt Finger Tips: Another customer mentioned that their finger tips were burnt several times during the service. This highlights a lack of care and attention to customer comfort and safety during the treatment process.

4. Unsatisfactory Eyebrow Service: One customer mentioned that their eyebrows were incorrectly shaped and made to look thin, despite requesting just a cleanup. This indicates a lack of attention to customer preferences and a lack of skill in providing eyebrow services.

5. Language Barrier and Unprofessional Behavior: Another customer mentioned that a staff member did not understand English and laughed at their concerns. This suggests poor communication and unprofessional behavior from the staff, which can greatly affect the overall customer experience.

Conclusion:

In conclusion, Pretty Nails Place has strengths in its variety of services, positive experience with certain treatments like the Jelly scrub, and generally decent nail services. However, it also has weaknesses, including inconsistent nail technicians, poor nail painting skills, burnt finger tips during services, unsatisfactory eyebrow services, and instances of language barrier and unprofessional behavior. These weaknesses can greatly impact the customer experience and may deter potential customers from choosing Pretty Nails Place. It is important for the salon to address these issues and improve their services to maintain customer satisfaction and loyalty.

Best TL Reviews

Ever since COVID and my go to nail salon closing I've been going to Pretty Nails. So far I don't have any real complaints. However, your experience will definitely depend on your nail tech. I only go for pedicures and some techs give better attention to the process than others.

Today, I tried the Jelly scrub for the 1st time. And, man was it amazing. I will definitely be getting that again.

Overall, I'm pleased with the service I receive here.

If I could give no stars I would! Not happy with nails at all. They look bad. I asked to have two nails dip powder in white. They did not do that. They painted the nails in white bad might I add. The only thing I got that a asked for was The shape of the nail. I even showed a picture of what i was talking about and she said yeah. Would not recommend!

So I went in today to get my set taken off (I have had them filled 5 times) and a full set of acrylic put back on. The old guy refused to take the set off, said they didn't need it. Fine, save some money.. even though he completely disregarded what I asked him to do. While he was filing them down he burnt the top of my finger tips several times. Anytime I asked for something, the guy refused to do it. "No, no, no, you don't need to do it that way. I do it this way and it will be beautiful don't worry" He refused to give me a manicure.. I had black matte on all of my fingers except my ring finger,.. it was a blue sparkle matte. I told him I wanted exactly the same. He ended up painting them all black with sparkles on all of them. The paint job is god awful and when I complained all they did was offer to do them over. Why would I do that? So I can waste more time and money for nails that are going to look like a 5 year old got a hold of fingernail polish?! This place is a joke! He also asked me if I smoke pot and even though I told him I didn't he went on and on about how he can't wait to go home because he was going to smoke.

They cut Half my eye brow off and made them super thin never again will I go to them for my eyebrows. Typically they do a decent job but this last time they made me look like I have no eye brows never againnnnn

They slayed my nails. They made them look fabulous thank you I plan on visiting back soon. Also inside was well maintain and staff were super friendly! Made sure every one got in and out in an orderly fashion! I was finished within 45 mins and got these beautiful nails???????? I'll be planning a trip back here soon!

I wish I could give no stars at all!

It wasn’t until I was in my car and realized, my eyebrows were WRONG! I asked for a clean up and not an arch , I was a bit upset because the looked arched and That’s not what I asked for. When you say “Can you keep them thick and just wax a little off. Just clean them up please.” Than you get to the car and see half your brows off and one straight as hell. No arch in your browns just everything taken away looking like i need tattoo brows! I was hesitant to even go in this place but got a recommendation. NEVER GO HERE FOR ANY REASON! I don’t care how recommends

Terrible service and rude women working. They have dip powders and I clearly asked were the colors the same in the container as they are in the nails because more places have a sample out because the color changes slightly after applied. This girl told me the color is exactly the same. I picked light pink and now have dark pink nails because she didn't know what she was talking about. I the let her know why this is upsetting to me as a paying customer and the wench laughed literally busted out laughing now the whole time she acted like she understood none of my English yet found this hilarious. I almost cursed her out but didn't know if she really would understand it how I needed her to. Trash service from a trash person I'm really upset with that treatment!

Loan does my nails every time! I pay usually $60-75 because I get shellac and designs but she does an amazing job each time! I don't go anywhere else. They are not expensive and do an amazing pedicure too!!!