Quick Facts About Maricell Salon & Spa
Maricell Salon & Spa is a place that has received both positive and negative comments from customers. In this analysis, we will examine the strengths and weaknesses of the salon based on the comments provided.
One of the strengths mentioned by multiple customers is the affordability of the prices. One customer specifically mentions that the prices are super affordable, which is appealing to many people looking for salon services. This can be a major advantage for the salon, as it attracts customers who are conscious of their budget while still wanting quality services.
Another strength highlighted by customers is the skill and expertise of the staff. One customer with curly hair expressed how picky they are about who cuts their hair, but was highly satisfied with Maricell's work. This demonstrates that the staff at Maricell Salon & Spa are competent in handling different hair types and meeting customer expectations. Additionally, the customer mentioned that Maricell recommended a product to make their hair less frizzy, which shows that the staff members also provide helpful advice and recommendations.
The quality of the pedicure services is another strength of the salon. One customer mentioned that their pedicure was long overdue, but was impressed by how soft and well-massaged their feet felt afterwards. The availability of a wide range of colors for nail polish is also seen as a positive aspect of the salon, particularly for customers who prefer bright neon colors.
The ambiance and atmosphere of Maricell Salon & Spa is also highlighted as a strength by a customer. They describe the place as super cute, indicating that the salon has a pleasant and inviting environment. This can contribute to creating a positive and enjoyable experience for customers.
However, there are also weaknesses mentioned in the comments that need to be addressed. One customer expressed their dissatisfaction with the permanent keratin hair straightening service they received. They mentioned that all the roots in their hair remained curly despite the treatment and felt that the price charged was exorbitant for the poor results. This highlights the importance of ensuring that services are effective and meet customers' expectations, especially when they are paying a significant amount for them.
Communication issues due to language barriers are also mentioned as weaknesses by a couple of customers. One customer mentioned not being able to effectively communicate their desired haircut, which led to frustration. The customer even felt anxious about ending up with a drastically different haircut than desired. This suggests that the staff should work on improving their language skills or finding alternative ways to communicate effectively with customers who may have limited language proficiency.
Lastly, one customer was dissuaded from getting their hair done at Maricell Salon & Spa due to the initially perceived high price for a wash and blow dry service. This indicates that the salon may need to reconsider their pricing strategy or ensure that the value provided justifies the cost in the eyes of potential customers.
In conclusion, Maricell Salon & Spa has several strengths including affordable prices, skilled staff, high-quality pedicure services, a pleasant ambiance, and positive reviews for men's haircuts. However, weaknesses such as poor results for certain treatments, communication issues due to language barriers, and perceived high prices need to be addressed in order to improve the overall customer experience and attract more customers to the salon.
Best TL Reviews
I absolutely love this place! The prices are super affordable! All the ladies that work here are super welcoming and are good at their job. I have curly hair and I am super picky on who cuts my hair so when Maricell cut my hair in long layers she made my hair come back to life and she recommended a product to use to make my hair less frizzy and I’ve been using it faithfully. So far so good. My pedicure was long over due and she did such a good job, my feet were super soft, scrubbed and massaged and the colors they have are awesome! I love bright neon colors and they have it all! The pedicure was $45 and my trim was $35. Great experience and the place is super cute! Can’t wait to go back and try out the Brazilian wax and a facial!
This place cannot be trusted
,I did permanent keratin hair straightening
All the roots in the hair are curly even before the hairwash
And the exorbitant price being asked for this bad thing is simply embarrassing.
I will definitely not go back to this place!
I would not go to this salon if you do not speak Spanish. I asked my stylist multiple times for a haircut without being washed or blow dried. Instead I got many “ok, ok” as a response, as she went ahead and did what she wanted then charged me for the wash, blow dry I did not want.
Tired of repeating myself, after two attempts I gave in, paid for both (a $50 difference) but made a point not to tip and to leave a review warning others about my experience. The haircut and blow out was decent though, although not quite what I wanted. Again the language barrier was an issue. Not being able to communicate with my hairdresser made me nervous that I would end up with a haircut drastically different than what I wanted. I do speak some Spanish, but not enough to effectively communicate.
Always a great men's haircut. My sons and I only go here and have never been disappointed.
Maria was great! Beautiful salon with friendly team. Was very happy with my mani pedi! Will definitely return
Excellent care and knowledge provided by Carla. I’m excited to book my next appointment. Thank you.
Very clean place. All the staff is wonderful. Its a "Family" ran salon. Very nice. If your in Key West, need a cut, nails done etc.. i highly recommend this place.
I actually didn’t end up getting my hair done there because of the terrible service to begin with. They wanted to charge me $100 for wash and blow dry. I thought that was a rip off.
Maricell Salon & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 09:00 AM - 02:30 PM |
How to go there
Location
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