Quick Facts About NK NAILS SPA
NK NAILS SPA has received mixed reviews from customers, with some praising the salon for their excellent service and quality work, while others have had negative experiences with rude staff and poor nail treatments. Analyzing the comments, the following strengths and weaknesses of NK NAILS SPA can be identified:
Strengths:
1. Quality Work: Several customers have mentioned that the salon did a beautiful job on their nails, with one customer stating that they had visited over seven other nail salons before finding NK NAILS SPA, indicating that the salon provides high-quality nail services.
2. Friendly Service: Many customers have praised the staff for being super friendly and providing a welcoming environment. They appreciate the kindness and special care shown to both adults and children.
3. Clean Environment: One customer specifically mentioned that the salon was very clean, which is an important factor for customers when choosing a nail salon.
4. Good Pedicures: A customer mentioned that their pedicure was amazing and left their feet feeling brand new. This positive comment indicates that the salon excels in providing pedicure services.
5. Long-lasting Results: A customer stated that their gel manicure and pedicure held up well over a week, even with activities such as washing dishes, indicating that the salon provides treatments with long-lasting results.
Weaknesses:
1. Rude Staff: Several customers have had negative experiences with rude staff members. They have mentioned being ignored, not acknowledged, and treated poorly, which creates a negative impression of the salon.
2. Inconsistent Service: One customer mentioned that they had been coming to the salon sporadically for pedicures but had experienced rude staff members on multiple occasions. This inconsistency in service can be a turn-off for customers who expect consistent quality and professionalism.
3. Appointment Delays: A customer mentioned that they had to wait 30 minutes after their scheduled appointment time due to short-staffing. This can be frustrating for customers who make appointments to avoid long waits.
4. Poor Communication: A customer mentioned that they had made appointments for a specific time but were not acknowledged or attended to until much later. This lack of communication can create a negative customer experience.
5. Unpleasant Nail Results: One customer had a negative experience with their nails, mentioning that their manicure had bumpy nails, different nail shapes, and the polish did not cover the sides. This indicates that the salon may not consistently provide satisfactory results for nail treatments.
Overall, while NK NAILS SPA has strengths such as quality work, friendly service, and cleanliness, they also have weaknesses such as rude staff, inconsistent service, and poor communication. These weaknesses can impact customer satisfaction and may cause customers to consider other nail salons in the area.
Best TL Reviews
This was my first time to NK nails. I called and they were able to fit me in for a same day pedicure and set of dip for my nails. Tony was fantastic! My pedicure was amazing and my feet feel brand new. And he did a beautiful job on my nails. Super friendly and everything was very clean. I'll definitely be returning!
I love NK Nails Spa! This is my go to spot in Tallmadge for my nails. They always do an amazing job and are so friendly! I recommend making an appointment though if there is a specific person you want to go to.
I've been coming here sporadically for pedicures since they've opened. The last handful of times I've come here, they have been so rude. I kept coming back, to give them the benefit of the doubt. I usually do walk in appointments. Which they say are welcome, but they largly ignore your presence, without even a hello, until the are ready for you. Last time we were there, my best friend and I made appointments for our daughters Cinderella father/daughter Dance for 6pm. They did not even look at us til 7pm. No hello, no acknowledgment, nothing. I mentioned it to her tech, but she didnt understand me unfortunately. Today, I came back with my daughter as a walk in. I was ok waiting, I know people have appointments scheduled. We stood there for 20 minutes without even a hello. 2 scheduled clients came in and they greeted them right away! So I approached a worker and asked if I should leave and she said you have to wait. I said I understand that, but no one has even said anything to me. She said 30 more minutes. Its fine if they don't like walk on appointments, and choose to not take them, but then don't advertise it. Plenty of other nail salons that are kind and happy to see you and acknowledge your existence when you come to their place of business. Will not be returning.
Tina is the best. Went for an acrylic fill and stayed for a pedicure also. Would recommend this place. Took me to visit over 7 nail salons in the area to find this studio!
Best in the area!
First time at this salon. (my first mistake) went to get a full set arrived and waited 30 minutes after my appointment time. Showed 3 pictures and was told I wouldn’t be able to get any 3 of the designs I had chosen so I settled on a solid yellow. I was too nice to leave (I should have) so I let the lady finish and I left with bumpy nails and each nail shape looked different. The polish doesn’t even cover the sides of my nails. never going here again. If I could leave a 0/5 I would. awful experience!
Horror story: My wife and sister-in-law went here for a basic manicure using gift certificates. They were treated abysmally. First, both of them were cut during the process; my wife was actually bleeding. Second, the staff applied gel when it was specifically not requested, and charged them an additional $35 for that. They didn't realize this until they went to pay. When they asked for a refund, saying they never wanted the gel, the staff became incredibly rude. They insisted on removing the gel, made the girls wait for ages to do so, and were physically rough when they finally did take the gel off. In the process, they completely butchered both girls' nails (see attached pictures). My wife came to the car crying, with nail varnish smudged everywhere. So be warned: these people will try to cheat you, and if you don't let them they will screw you over.
They were amazing with myself and my 7yo! They took such special care with her, and she had such a wonderful time with a great nail job too
I called ahead to make an appointment because they suggested it. I was seated right away but they were short staffed so I didn't see a tech for about 30 minutes after my appointment time. That didn't bother me because they were really polite. I didn't feel like I was being sold extra things like I usually do when I go to the nail salon. this is my first time to this one but after seeing how my gel mani/pedi held up over a week, I will be back. My nails have not chipped at all and still look great after a week of washing dishes, other household chores and accidentally ramming my nail into the wall lol Definitely recommend this salon.
Place Pictures
NK NAILS SPA Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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