Rhea’s Nail Salon

+1 443-991-5393

22 Allegheny Ave #204, Towson, MD 21204 United States of America

Open Today: -

Quick Facts About Rhea’s Nail Salon

Rhea's Nail Salon has received a mix of positive and negative comments, which allows us to identify the strengths and weaknesses of the business.

Starting with the strengths, one recurring theme in the comments is the friendliness and sweetness of the staff. Several customers mentioned how the ladies at the salon were kind and created a welcoming atmosphere. This is an important strength as it contributes to positive customer experiences and may encourage customer loyalty. Another strength highlighted by customers is the level of attention to detail and the time taken to achieve perfection in the nail services. This shows that the technicians are skilled and dedicated to providing high-quality work.

Additionally, the salon is commended for offering good designs. This indicates that the technicians have creativity and expertise in creating aesthetically pleasing nail designs, which can attract customers interested in unique and personalized nail art. Furthermore, the affordable prices for services, such as the $30 pedicure, were positively mentioned. This can be a strong selling point, especially for budget-conscious customers.

Cleanliness and professionalism were also noted as strengths. Customers appreciated the clean environment and professional service they received at Rhea's Nail Salon. The mention of the chairs being the best suggests that the salon also pays attention to providing comfortable and enjoyable experiences for their customers.

However, there are several weaknesses that need to be addressed. One customer expressed dissatisfaction with a gel refresh, describing it as the "worst" they had ever experienced. The customer mentioned dents on the nails, suggesting poor application or technique. This indicates that there may be inconsistencies in the quality of services provided by the technicians. It is crucial for the salon to ensure consistency in the skills of their staff to avoid negative experiences like this.

Another customer expressed disappointment with their pedicure experience. They were dissatisfied with the length and shape of their nails, as well as the poor quality of the polish. The customer also mentioned that the polish stuck to their socks, indicating a lack of durability or proper application. This points to issues with technique and attention to detail. Consistency and quality control in the services provided need to be addressed to prevent such negative experiences.

There were also comments regarding the inability to do nail designs and gaps in the acrylic application, making the nails look like press-ons. This suggests that the technician may lack the necessary skills or attention to detail in these areas. If Rhea's Nail Salon wants to attract customers interested in nail designs and ensure a professional appearance, it is crucial to address these weaknesses.

Another weakness mentioned is the lack of additional services such as massages or treatments. Customers noted that Rhea's Nail Salon only applied the acrylic and gel, without any additional pampering elements that can be found in competing salons. Offering additional services like hand and foot massages or treatments can enhance the overall salon experience and differentiate the business from others in the area.

Finally, despite some negative reviews, there were also positive comments about the excellent nail services provided by specific technicians. This indicates that the skills and expertise of the nail technicians at Rhea's Nail Salon may vary. It is important for the salon to maintain consistent quality across all technicians to ensure customer satisfaction.

In conclusion, Rhea's Nail Salon has several strengths, including the friendliness of the staff, attention to detail, good designs, affordable prices, cleanliness, and professionalism. However, there are weaknesses that need to be addressed, such as inconsistencies in the quality of services provided, issues with technique and attention to detail, a lack of additional services, and variations in the skills of the technicians. By addressing these weaknesses and improving consistency in service quality, Rhea's Nail Salon can enhance customer experiences and ensure customer loyalty.

Best TL Reviews

The ladies are so sweet and do an amazing job, always taking so much time to make it perfect.

They do good designs too :)

Worst Gel refresh ever. If I had time I’d go back to let them know but unfortunately I had to leave asap so it wasn’t until about 10 min after i left when I realized what a terrible job the woman did. The lady was nice but wow this is awful. I’ve never had a nail job done that caused all those tiny dents before.

Got a gel mani and pedi for a reasonable price. The ladies who work here are very sweet. I chipped a nail when I was kayaking over the weekend - they fixed it for me free of charge. 5 stars! This is my new nail spot as long as I live in Yowson. Picture is 2 weeks after my mani!

We had a wonderful experience here!! Very professional and clean. The chairs were the best!!! Will go here from now on.

There was no wait and had no appointment set. They got me right in and did a nice job on mani and pedi.

Got the $30 pedicure... Disappointed is not even the word. My nails are way too short, oddly shaped & uneven. Plus the polish must be old - I waited 4+ hours to put on socks and the polish stuck to them so the terrible job is completely ruined. Will never be back & discourage anyone from going here.

I’m really not one to write reviews period especially a bad one. But I’m Not impressed. Very nice staff but the nail tech was not able to do any designs- that’s fine. She didn’t bring the acrylics up far enough so my nails looked like they already needed a fill in when I left. I’m not sure about the sizing because there were gaps on the sides where you can see my actual nail making it look like I’m wearing press on nails. Not to mention whatever gel was used chipped within the first day. I went back to see if this could be fixed and was told I could wait a week and would need to pay the same for a fill in. I feel like this should have been taken care of with from the amount of problems there were. I’m really not one to start anything or to be confrontational. This was ridiculous and I don’t plan on coming back here again.

Not sure if there is supposed to be any for of a massage or treatment with the services they provide here. But all they did was apply the acrylic and gel. That was it. I’ve been to other places that include those services for the same prices.

I had a wonderful experience despite some other negative reviews. The place isn’t super nice inside but Lily did an amazing job. It’s the best gel manicure I’ve received in a very long time. And also better priced than any other location I know. There was no fee for gel removal either.

Great experience and great gal. Will go back for all of my future nail appointments.